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Shang Palace

11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
+60 3-2074 3904
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Overview
  • Excellent56%
  • Very good28%
  • Average11%
  • Poor2%
  • Terrible3%
Travellers talk about
“peking duck” (20 reviews)
“dim sum” (42 reviews)
“pork” (12 reviews)
Open Now
6:30 PM - 10:30 PM Hours
CUISINES
Chinese, Asian, Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
All Details
Write a ReviewReviews (259)
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1 - 10 of 223 reviews

Reviewed 3 days ago via mobile

Third day of four day visit to SL KL. Have eaten at Shang Palace each lunch time. Dim sum & al a Carte food superb. Service provided by Nelson, Edmond & their staff has been excellent & would highly recommend a visit to the Shang...More

Thank deborahk750
Reviewed 19 October 2018

On 7th Oct. 2018 at about 10.45am, I brought my English friend and his family to Shang Palace. We placed several orders of dim sum but unfortunately some of which such as fried radish cake was only available after 11am according to the waitress. At...More

Thank dvdsinmk071161
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 23 October 2018

Dear Guest, First and foremost, I want to thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to write to us following your dining experience in our restaurant. We value our guests’ opinion; please rest...More

Reviewed 19 September 2018 via mobile

This restaurant is in the Shangri La hotel, so of course it is a tad expensive but the food is fantastic and of course the staff are very friendly. Dined there twice on a short stay in KL and highly recommend itMore

Thank TheGreatWhiteG
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 24 September 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed 18 September 2018

Decided to have dim sum with the family at Shang Palace. There were plenty of dim sum choices available and also some vegetarian choices on the main menu as hubby is vegetarian. As usual, we ordered a lot to share and I must say that...More

Thank ymt888
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 25 September 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur. Many thanks for complimenting our food menu especially the Dim Sum menu. On another note, I have noted your feedback regarding the poor service whereby you had to...More

Reviewed 7 September 2018

Decent traditional Chinese restaurant in the Shangri-La. There's a long menu, attentive service and good food, all at a very reasonable price. Decor cold do with a bit of an overhaul.More

Thank LondonBurl
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 25 September 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. I have noted your feedback regarding the restaurant decor....More

Reviewed 6 September 2018

The Shangri-La never fails to deliver a wonderful experience! It was our first time dining here and the selection of dim sum is wide. The food was served quickly and we didn't have to wait long at all! The dim sum dishes were flavourful and...More

Thank Addy_L_22
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 25 September 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed 14 August 2018

had a late lunch here and the dimsum was excellent. i think the pride of shangrila hotels are their chinese restaurants.More

Thank catman38ph
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 21 August 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed 7 August 2018

We recently have a wedding dinner at the SHANG palace, we are frequent customer here. We were obsolutely impressed by the quality of cuisine and great service rendered. It has improved on all departments , from quality, presentation ,taste, service and friendly staff. The manager...More

Thank fook kow c
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 8 August 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members, in particular Yue Soon Wei (Ah Bee) who will continuously strive for exemplary hospitality. It was...More

Reviewed 30 July 2018

We were provided a private room for a late lunch. Ordered Set A as we were still a bit full from the lobby lounge snacks. Food were delicious and tasty. Service was attentive and efficient. Prices were on the high side but commensurate with food...More

Thank marznery
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 31 July 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. As well many thanks for complimenting our food. Aside,...More

Reviewed 16 July 2018 via mobile

One night I wanted to eat at this supposedly good restaurant. Nobody at the entrance I walked into the restaurant. There I was told they are very busy with a function and wanted to place me on extremely unattractive table even so the main restaurant...More

Thank mpu8
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 17 July 2018

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to complete our guest questionnaire. We value our guests’ opinion; please rest assured that your comments pertaining our staff lack of friendliness and welcoming...More

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Ask a question
Questions & Answers
KenWoon
5 May 2015|
Answer
Response from Francis C | Reviewed this property |
It is a chinese restaurant in shangri la..now they serve halal food..
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$30
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Business meetings, Kids, Child-friendly, Local cuisine, Special Occasion Dining, Groups
Open Hours
Sunday
10:30 AM - 2:30 PM
6:30 PM - 10:30 PM
Monday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Tuesday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Wednesday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Thursday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Friday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Saturday
6:30 PM - 10:30 PM
12:00 PM - 2:30 PM
Location and Contact Information
  • Address: 11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2074 3904
  • E-mail
Description
Shang Palace is the premiere Chinese restaurant in Kuala Lumpur offering traditional Cantonese cuisine enhanced by local Chinese specialties prepared by Chinese Chef, Tan Kim Weng and his team, accompanied by an extensive tea offered.
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