Godiva KLCC

Godiva KLCC

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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
4.0 of 5 bubbles
Service
2.9 of 5 bubbles
Value
3.6 of 5 bubbles
Details
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CUISINES
Cafe
Is this a dessert shop?
CUISINES
Cafe
3.5
3.5 of 5 bubbles27 reviews
Excellent
10
Very good
8
Average
1
Poor
1
Terrible
7

TONY M
Canberra200 contributions
4.0 of 5 bubbles
Dec 2022 • couples
A bit crowded, a very busy place. The ice cream is heaven. However we settled for a pot of jasmine tea and a spot to relax. It is located at the top of an escalator, so the foot traffic is heavy, but if you can get a seat well worth the visit.
Written 25 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David H
Subang Jaya198 contributions
3.0 of 5 bubbles
Apr 2019 • friends
Wow, outstanding tucker but not cheap! Ok for a one off splurge I guess. Great service from the staff Will return
Written 11 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sybariteAylmer
Gatineau153 contributions
4.0 of 5 bubbles
Jan 2019 • couples
I always tought of soft ice crean as the cheapest ice cream on the market style McDonald. The Godiva one is special, It makes soft Ice crean worth a try but it is not near gelato yet. It taste good chocolate but nothing justify the 45 ringgit price for two sccops (one each of us)
Written 15 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matthew J
Warrington406 contributions
2.0 of 5 bubbles
Aug 2024 • family
We encountered this rather posh-looking café whilst in Suria KLCC. As a tea-drinking British person, I was attracted to the fact that on the menu board above the counter, this place appeared to serve a wide variety of different types of tea. Intrigued, we went to the counter and ordered a pot of English Breakfast Tea (advertised on the menu), to which the guy behind the counter looked confused and said they don't serve tea (?). At this point, we mentioned that breakfast tea was literally on the menu board. The staff member then told us that this place no longer stocks tea! Absolutely useless! The fact that this place has the audacity to market something on a menu that they don't stock any more is false advertising! Later the same evening, we returned to Godiva Café as we could see they stocked water. We asked a different member of staff for a bottle of still water - surely they couldn't get this wrong as at least this time, we knew for a fact they were stocking bottled water! Despite us specifying *still* water, the server got a bottle of sparkling water out of the cabinet! We then queried whether she was giving us still water, to which she replied no. She then insisted that sparkling water was the same price as still water! Did she not understand that still and sparkling water have completely different tastes, hence why we did not want sparkling water?! After three attempts, we managed to get our hands on some still water. All in all, the service at Godiva Café is one of the most useless I've ever experienced. Children could probably run this sorry excuse of a café better than the two staff members we encountered. A real shame as this looks like a really lovely place on the outside but it is being run into the ground. As a result, I wouldn't recommend ordering ANYTHING from this café as the only thing you will most certainly receive is a headache!
Written 24 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dr. Areena
Kuala Lumpur32 contributions
1.0 of 5 bubbles
Jan 2025 • friends
I had a poor experience today with the female staff. I ordered a hot latte & a chocolate milkshake, paid by card and while the latte was fine, I waited a long time for the milkshake. No one updated me, so I had to ask at the counter. She then told me they didn’t have the ingredients for the milkshake. I asked for a refund, but was told I had to choose a different drink instead. After I got the new drink, she apologized, but when I suggested she inform customers earlier in such situations, she responded rudely and walked away. It would’ve been better if she listened more sincerely.
Written 29 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

yusufyaran
Istanbul3074 contributions
1.0 of 5 bubbles
Apr 2022 • solo
After the terrible experience last time, I wanted to check if they start serving unspoilt cakes, so I headed to Godiva in KLCC on 8 April 2022 around 8:37 pm. Ordered one slide of chocolate cake ,in triangle shape that they keep in the chiller (see the photo) and some pralines. When I started eating , I realised the cake was super old ! The mousse was too elastic , the Biscuit at the bottom was too soggy, the mousse were like blocks of cheddar cheese in brown colour, too stiff. I touched on the glacage , it was like rubber. I brought it to cashier desk , and showed them , they looked at me like I was alien and then I pressed my finger on the cake to show them , guess what I pressed on the cake until it was pressed by half but my hand was clean , because it was like shoe rubber They did not even apologise ! They offered to give another cake , I said “yes okay if it’s edible) They gave me another old cake but it was edible Also the praline (Orangette) was old , inside was moldy with green ) I just left I will not make a mistake to come here anymore , maybe only for soft serve ice cream because it’s hard to mess it up Owners has to inspect this place by sending some mystery shopper
Written 16 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kareen K
Kuala Lumpur1 contribution
1.0 of 5 bubbles
Sept 2022 • none
I came here looking for a place to read and enjoy a cup of coffee. The place looked inviting, with nice comfy chairs. Sadly, the service was very bad. The staff were rather rude. I ordered my coffee and requested for single shot, which was acknowledged. The coffee arrived, and I inquired of the staff to confirm this. He abruptly said all their coffee was double shot. I explained that I am not allowed double shots due to health reasons - the waiter rolled his eyes, rudely said 'you don't want this?' and just walked off. I wasn't even sure if I will get a replacement cup. I did, and this was plonked on the table. Am not sure if it was still double shot so I didn't finish the drink. I won't come back here again. And goodbye to Godiva chocolates. Plenty of other brands and nice cafes to have a cuppa.
Written 12 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elina
5 contributions
1.0 of 5 bubbles
Oct 2021 • friends
Bad experience of having my afternoon tea at Godiva KLCC, I ordered a signature cake, the cake have rancid taste, take a closer look of the cake and realise the cake got mould. How can you serve the cake without checking. Obviously can tell the cake storage for many days. đź‘Žđź‘Žđź‘Žđź‘Žđź‘Žđź‘Ž
Written 27 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vuly N
Maldives806 contributions
5.0 of 5 bubbles
Jun 2022 • family
Great place to relax while shopping. Had a Yummy ice chocolate with lovely views of the courtyard. Nice decor with stacked chocolate boxes
Written 29 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HEWP60
Hamburg27 contributions
5.0 of 5 bubbles
Apr 2022 • none
Tried 3 different Godiva cakes - they were EXCELLENT! Especially the chocolate one with the little macaron on the top!
Written 18 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

yusufyaran
Istanbul3074 contributions
5.0 of 5 bubbles
Apr 2021 • solo
Last tried was 23 April 9:00 pm solo Very food cakes and coffee Typical Godiva ! Typical Ăślker ! Well done
Written 23 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ale
Kuala Lumpur1 contribution
1.0 of 5 bubbles
Dec 2020 • couples
Staff attitude is low, the music playing there is sucks! Playing heavy metal and rough music. Serving the coffee not even with a peace of small chocolate.
Written 26 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Knut S
Drammen2 contributions
1.0 of 5 bubbles
May 2020 • couples
Extremly slow service even with only us in the restaurant. Icecream was very watery and a dissapointment.
Written 15 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shabnam Z
Sandton326 contributions
5.0 of 5 bubbles
Jan 2019 • none
It was really very tasty my first time to taste the ice cream version. this is truly a decadent treat but well worth the money spent
Written 19 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MuZz
Mauritius293 contributions
5.0 of 5 bubbles
Mar 2019 • solo
Nice place for chocolates. all types from ice cones to truffles and all that. they sell chocolate by gramms here.
Written 21 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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