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Harrods Cafe

$$ - $$$
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Level 1 Suria KLCC | Lot 137, 1st Level, Kuala Lumpur 50088, Malaysia
+60 3-2166 6000
08:00 - 22:00
Open now
See all hours
Fri 12:00 - 22:00
Sat - Thu 08:00 - 22:00
More Info
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165 Reviews from our TripAdvisor Community

Traveller rating
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Showing 151: English reviews
Nara, Japan
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago

We think that the water has a bad smell. Maybe not many people has been noticed because everybody there was drinking happyly. But we could notice something was wrong in it. Only lady waitress was nice and considerate. We were SO excited about going to Harrods but it was disapointing.

Thank miyumi83
melbourne australia
Level Contributor
106 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Went here yesterday on a whim. The one positive was the lovely young staff member who served us. He was so bright and enthusiastic. We only ordered coffees (thank goodness) and at over 17myr each we were expecting something special. It was pretty awful. Tasted like Nescafe with boiled milk topped with a very thin froth. One star for good... More 

Thank aussierover
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 29 January 2017 via mobile

We had Afternnon Tea here and it was not good, not Harrod's standard at all. The sandwishes where dry, must have been a day or more old. There were no alternatives for personal choice. If you are vegeterian this is absolutely nothing for you since they will not exchange any items. Choose another place for Aftetnnon Tea, it is not... More 

Thank Eva L
Level Contributor
119 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 23 January 2017

I am a sucker for atmosphere and love the custom of English afternoon tea. Harrods was my choice in KL when I couldn't do the Ritz. No more. The toast was stale, the sandwiches thrown together with minute bits of cold cuts and a ladle of mustard; gone are the nice mini pies and the delectable baked bits. And the... More 

Thank Robert d
Sydney, Australia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 January 2017

I visited KLCC a few weeks ago and went to the Harrods Cafe with my family. Unfortunately, while we were welcomed warmly, like some of the other reviews here, it ended there. The waiter spilt coffee on my mother and while very apologetic, didn't even offer a paper towel or assistance and ran off. The apple crumble I ordered to... More 

1 Thank kookie66
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 January 2017

The highlight of our lunch was dessert. The warm apple tart was delicious and we love it very much. We sure come back to taste other food.

Thank myaicen
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 January 2017 via mobile

The breakfast menu at first looks minimal but as the items in the breakfast menu were really good. The kids enjoyed the pancakes with the different preserves and the pancakes fluffy and served hot. The butter just melts on the pancakes... The scrambled eggs were the best that I have ever tasted and the corned beef side order was surprisingly... More 

Thank Abdul Wahid Z
Level Contributor
32 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 30 December 2016 via mobile

Food was fair but overpriced.environment was ok but if you are sitting at the end,it's hard to get the staff's attention. Also, the furniture was dated...... I would not come back for the ordinary food with crazy charges

Thank aki_choo
Singapore, Singapore
Level Contributor
27 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 December 2016 via mobile

Very nice cafe with the Harrods brand integrated into everything, like the boater hats on the staff. Friendly and efficient service with good variety and selection available for kids.

Thank CJG05
Kuala Lumpur
1 review
1 of 5 bubbles Reviewed 27 December 2016 via mobile

I enjoy coming to this cafe. Quality of food is good. Drinks are hugely overpriced. The reason for the terrible rating is that the Chef is extremely inflexible. I requested whole meal bread to replace the bun in he Harrod's burger. It took 6 serving staff & the manager with excuses such as: • would need to get permission from... More 

Thank samdanira

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$10 - US$100
Cafe, British, European
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible, Free Wifi
Good for
Open Hours
08:00 - 22:00
08:00 - 22:00
08:00 - 22:00
08:00 - 22:00
08:00 - 22:00
12:00 - 22:00
08:00 - 22:00
Location and Contact Information
  • Address: Level 1 Suria KLCC | Lot 137, 1st Level, Kuala Lumpur 50088, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2166 6000

Questions & Answers

Questions? Get answers from Harrods Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?