"The service provided exceeded my expectations in every way. The staff went above and beyond to ensure our dinner comfort and satisfaction, and I genuinely appreciate their efforts." "I would like to extend my deepest appreciation to the entire team especially to supervisor Ms Susan..., Saiful ,Luqman , Shazwan and Syed for their impeccable service. The genuine smiles, prompt assistance, and personalized attention created a memorable birthday for my son and delightful restaurant ." Keep it up Flock W Hotel..More

The service was very fast and staff were warm and friendly. Ordered a steak and it’s very soft & tender. Thank you Syed for serving me, you were so gracious.

Amazing services and restaurants. thanks to Syed, Farha, Fatin, and Susan. the food so good and amazing.

Thank you to the staff farha,, fatin, susan and syed for the 5 star hospitality for ramadhann buffet. Love it !

We had a really great experience break fast at the Flock. Great selection of food and we thank to the workers here. We came here with my toddler, mother and my husband. The waiter name Syed keep checking on us, serve us drink and help...us with the food. Considering we have toddler around so we could not leave her at table alone, his attentive attitude make it so much easier on us. Thank you Syed and the team. Well done. Please try their buffet, we enjoyed the lobster.More

I really enjoyed the Buka Puasa Dine In. The food was delicious, especially the the Lamb Roti John, you wouldn't want to miss it. The staff was really awesome, super friendly, and super helpful, in assisting our needs. Even do it is pricey, I would...recommend for you, to try it there.More

Overall a pleasant dining experience. Syed is very attentive and helpful. Chef Saruji performs very delighted food. I particularly love the seafood rice pot. The rice absorbs all the goodness!

Went for company's iftar. Great ambience & lighting. Table & chairs were comfortable, but some had less space to pass through. Varieties of superb foods, drinks & desserts, although some were a little bit too salty. We thought that the seafoods were, however, a little...bit bland & fishy. Great customer service from Imaa, Syed & Foong. Other : The prayer room of the hotel were a little bit confusing due to the small signage.More

Great Services - staff are very friendly to kids. Awesome staff especially Syed & Emma. ♥️ Lots of food variety and great ambience.

Great food.great services especially by Emma, Syed and Foong.simply marvelous.will definitely come here again.

This is specifically for poor customer service for Assistant Manager Susan. We made a reservation for >10pax and have even call to confirm booking. However on the night before the booking, at 11pm (1 hr before midnight) - the assistant manager decided to cancel our...booking without even taking the courtesy to check with the guests. Not a single apology was received when we reached out. If one have to miss the message at 11pm, the entire team of 10pax would have gone under the water without a reservation for an important business dinner. We appreciate if the hotel can continue to upholds good training for all of if its staff, especially for senior roles like this.More

A good place to eat with ur friends and family...u will feel comfortable and happy...this is my 2nd time come here for iftar..