I would like to share my experience from today evening, I have ordered a food via Food Panda exactly at 19:44 till 22:07 my order has not been realised. I made a call to restaurant at 21:36 and asked them when my order will be...ready. One of staff replied that my food has been picked up by driver, I have texted a driver - unfortunately no response. I called again to restaurant and told them that I don't have any contact with a driver and a person from Ganga Cafe said that they cannot help me, and next time I should use Grab Food instead of Food Panda. I was waiting another 20 minutes and suddenly the restaurant called me with information that driver picked up a wrong order. Honestly, this is so silly excuse and so unprofessional service, waiting over 2 hours without any information from restaurant that the order can delay, this is not a good service at all!!! Disappointed.
AgaMore