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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Southwestern, Bar
Meals
Lunch, Dinner, Brunch, After-hours
FEATURES
Delivery, Takeout, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Table Service, Reservations
Reviews (350)
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341 results
Traveller rating
90
132
85
16
18
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LanguageEnglish
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Traveller rating
90
132
85
16
18
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Reviewed 17 October 2022 via mobile

Have been a fan of Chilli’s and was a frequent at 1U and Velocity but not sure what happen to the Mid Valley branch, whether they were understaffed or underpaid. Basically no service was given at all except for the ordering, not sure why the...service charge. Food was slow but it’s understandable because it’s lunchtime. Buffalo chicken sandwich, at first was good but almost towards finishing, was extremely salty. Getting the bill was difficult. Had to call three different staff. First staff that we called went MIA. No staff on the floor. Waited 15 minutes to call another staff (presumably host), also went missing for 10 minutes. Ended up going to the counter, the cashier (lady in pinkish uniform) seems to be in her own world, never bother to ask and seemed to avoid us. We has to wait and call another staff, and he said to give him a moment. So this process took almost half an hour. If it wasn’t because of me standing at the counter, I’m pretty sure that I might be able to leave without paying for my food? This will be my first and last dining here.More

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 June 2022 via mobile

Generally, the food served from the kitchen could have been warmer. The well done ribeye steak was cooked medium. Room for the kitchen team to improve.

Date of visit: June 2022
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Reviewed 2 October 2021

[Came here one week after I went to Chili's @ One Utama purely to compare both outlets hahaha =D I already published a review (5 stars) for that at their TripAdvisor page.] Arrived here around 6pm on 2 Oct 2021; it was nearly full house...but we got inside almost instantly after we arrived at the door. Ordered Big Mouth Bites (again); both tasted the same. but there are differences: MidValley's: ------------------ - Onion rings are crispier and tastier - we even ordered an extra onion rings side dish because we saw them being crispy at another table - Burger buns were superb like the bread from Yakitate Japan anime. I cut the burger buns before I literally pushed the buns down with my fork, and they puffed back up in no time hahaha - It looked like the patties were a tad smaller; they looked as if they're hidden in between the buns - One Utama: -------------------- - Patties were clearly bigger here, you'd see the patties' don't fit in those buns - The onion rings (came with the burger) were just OK here; they're more oily than being crispy The staffs were great - it was hectic as it was nearly full house but they managed well from our close observations of the tables around us. But from our point of view, we definitely prefer OU's because it's easier to reach in terms of accessibility especially from the parking basement.More

Date of visit: October 2021
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Reviewed 29 September 2021 via mobile

Disgusting food. Terrible service. Food tasted like dishwash liquid. It was unedible and I wouldn’t recommend at all. This was the 1utama branch

Date of visit: September 2021
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Reviewed 30 April 2021

A good American dinning restaurant that serves great all time American food. Love the choice of varieties of burgers, sandwiches, steak, fajitas, cocktails and desserts. Nice place to eat, drink & chill out

Date of visit: April 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 October 2020

Dine at Chili's paradigm mall, Kelana Jaya. Had beers and the President Margarita which is great. However ordered the nachos and chicken quesadillas which was disappointing. The presentation was not as before. Item came out cold and have to ask the service crew to reheat....The standard of Chili's has dropped and not as good as before.More

Date of visit: August 2020
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Reviewed 25 December 2019 via mobile

The queue is long so give yourself time of at least 20 minutes before being seated. Also expect a wait for food once you order. This is probably just because of the holidays. But it is worth it. Good customer service and great food and...beautiful drinks. Low to moderate pricing. Beef Fajitas, prawn penne, chicken bowl and the chicken enchilada are some good recommendations.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 December 2019 via mobile

Fairly disappointed in the quality of food and service. I ordered the spicy prawn tacos and they were tasteless and watery. It took ages for any staff to come and take my order and everything seemed very disorganised. I had the chocolate chip, coconut and...walnut pie with ice cream for dessert and that was yummyMore

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 November 2019

The environment was nice and peaceful while waiting our meals to be served. What surprised us was the meals were perfectly cooked and the Chips seriusly make us feel like a home. Its crunchiness dip with quesso ohmaigaddd words cant explain much..the taste is yummylicious...compared to other chips outside. Therefore, go try there and taste it. One with favorite chips will never regret it..trust me dear.More

Date of visit: November 2019
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Reviewed 17 November 2019

Stumbled across this gem of Restaurant on holidays. Menu was filled with awesome comfort foods, Mexican and American fusion. We were so happy with the cheesy balls and con queso dip. Plenty of corn chips and offered refill. Will be returning.

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 October 2019

I’m so glad to have such a wonderful birthday celebration with family members. We are sharing the lovely moment in a great place with good staff. They are very passion and always taking good care of us whenever we request so many things from them....We enjoyed the environment and very satisfied with their food. They have free meal for the kids too!! Looking forward to visit this place again and again!!More

Date of visit: October 2019
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Reviewed 10 October 2019

Most favourite place for tex-mex food in KL. Unlimited refill of tostada chips, enchiladas, crispy honey chipotle fried chicken, mashed potatoes, tortilla are not to be missed

Date of visit: September 2019
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Reviewed 2 October 2019 via mobile

Was here for a meeting yesterday ~ ideal because we got there early and while waiting for another person to show up, we ordered the refillable drinks and bottomless Tostada Chips. Ate a lot while spending like 2 hours for the third party to arrive....The food we ordered was good, fast service and fresh. Happy with the speed of service and the attentiveness of the staff.More

Date of visit: October 2019
Helpful?68  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 September 2019

on my three years of stay in Kuala Lumpur, Chilli's have always been the favorite place to go at any time of the year. They serve great quality food in a great amount and have plenty of options to choose from. Good choice for both...friends dining out of date night.More

Date of visit: December 2018
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Reviewed 11 August 2019 via mobile

First visit to Chili’s at mid valley and it a was pretty good experience! Ordered grilled dory with rice and scampi pasta with prawns. Washed it down with Strawberry lemonade. The fish was soft and with a nice spiciness. I enjoyed that very much with...the rice and broccoli. The pasta had maybe too little prawns but the seasoning of the penne was excellent! Detected garlic, tomatoes, herb, parsley that added to a very yummy taste. The strawberry lemonade was perhaps the least inspiring and a little average in taste. The waitress and staff were very attentive and definitely made a positive impact on the whole experience. The only not so great aspect was the washroom cleanliness, so go to another washroom in the mall if you can.More

Date of visit: August 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chili's, Kuala Lumpur - Mid Valley Megamall G011b-013 Lingkaran Syed Putra - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Chili's

Yes, Chili's offers takeaway services.

Yes, Chili's offers delivery services.

Chili's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5