The good: nice and cool environment, good location for meeting up friends and have a coffee and hide from the sun The bad: service wise it has gone bad since my last visit here and it is quite clear that there has been a massive...change in management, there is no proper welcome and ordering SOP, every time I had to walk over to the counter and get stares from all the staffs clustering the counter not even asking if I need anything, quite obviously when I asked, they gave the qr code for menu, then after that I had to walk over again to place my order, they seem annoyed but so was I.. lastly, if those were to be forgiven, I ordered the usual that I used to enjoy.. the beef stew mash, but it was terrible as the stew was salty and I had to wash it down with the mash potato. But thankfully the water was free, so I had that to thank for to clear my palates.. with many more cafes around this area, I am deeply saddened that if this goes on, other cafes will be preferred and merchant’s lane will be history. There is potential but it demands immediate revamp.More