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RATINGS
Food
Service
Value

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PRICE RANGE
US$4 - US$8
CUISINES
European, Fusion, Cafe, Asian, Malaysian
Reviews (333)
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Traveller rating
109
105
46
22
4
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Traveller rating
109
105
46
22
4
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Reviewed 2 January 2023 via mobile

The good: nice and cool environment, good location for meeting up friends and have a coffee and hide from the sun The bad: service wise it has gone bad since my last visit here and it is quite clear that there has been a massive...change in management, there is no proper welcome and ordering SOP, every time I had to walk over to the counter and get stares from all the staffs clustering the counter not even asking if I need anything, quite obviously when I asked, they gave the qr code for menu, then after that I had to walk over again to place my order, they seem annoyed but so was I.. lastly, if those were to be forgiven, I ordered the usual that I used to enjoy.. the beef stew mash, but it was terrible as the stew was salty and I had to wash it down with the mash potato. But thankfully the water was free, so I had that to thank for to clear my palates.. with many more cafes around this area, I am deeply saddened that if this goes on, other cafes will be preferred and merchant’s lane will be history. There is potential but it demands immediate revamp.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 August 2022 via mobile

Great ambience, decor and service. Nice air conditioned settings or alfresco dining alternative. Continuous flow of customers throughout. The Klang was my choice of the menu for the day. Calamari, Dory Fish & Prawns With Earl Grey Iced Tea

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 July 2022

Food was delicious and really reasonable- would recommend the cheesy chicken burrito thing delicious! Homemade lemonade and ice tea lovely too. Bit difficult to find as the door way isn’t super clearly signed and no frontage, just a door with a small sign on so...look out for it, but worth the find! Nice chilled atmosphere however have seen a lot of pics of this place and felt it was a little disappointing if you’re going for that “insta content” as well as good food.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 November 2021 via mobile

I love the food and the atmosphere,just don't like hipster teen visitors who are not a guest disturbing the atmosphere with their hipster photoshoot. If you are not a guest maybe be more discreet about it

Date of visit: November 2021
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Reviewed 22 March 2021 via mobile

With so many positive reviews I am excused wanting to give it a go. At the top of a shop up narrow stairs the typical chinese house reveals itself with 2 different rooms. The first is the main eating area, the second is more chilling...with a hanging - chairs corner. The decor is to todays taste.That is the 1 star of this review. The menu looks promising but it is clearly made for the local taste. Sweet ( very) beef, nasi lemak pancake, and typically chicken in all forms. My order of tortillas was disgusting. It resembled a tortilla but did not taste anything remotely like mexican food! I did not eat much of eat as it felt like cat food. ( not sure cats would eat it). The beef was far too sweet and tough. It was served with not cooked pad choi. The bill came at Rm75. An expensive lunch that must have gone to the bins to feed ....very hungry cats? Not again.More

Date of visit: March 2021
Helpful?1  
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Reviewed 10 February 2021 via mobile

Stumbled upon this cafe whilst in Chinatown and thought my friends and I could give it a try. Coffee was decent whereas environment was really nice. However little could be said about the food, tried their B.T.S dessert and taukay burger but the fusion just...doesn't work. Price wise was as expected as it is located in probably the biggest cafe district however it just doesn't deliver on its end for food.More

Date of visit: December 2020
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Reviewed 9 February 2021 via mobile

Came here with my son for my birthday treat and really loved the environment but food was really underwhelming, it might not be suited to my taste but overall for the price as well it just misses the mark for me. Haven't been there since...November but I don't mind going back there for a casual cup of coffee with friends if that chance comes.More

Date of visit: November 2020
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Reviewed 7 January 2021

This was my second time trying to come to this restaurant. During my first attempt, the wait was long because it's CMCO/RMCO so limited seats, etc. I ordered the Kai Fan 4.0 which was supposed to be a recommended item on the menu... It was...alright. Not great, not super delicious. Felt like mine was already pre-made, and they just heated it up before serving. My friend had the butter chicken pasta, which many people seemed to be ordering that day. It was alright, too. Too sweet for our liking. Also, for the price i think you'd be better off eating elsewhere. Wouldn't return to this place unless i've got friends who want to try.More

Date of visit: January 2021
Helpful?1  
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Reviewed 28 December 2020

Was there with my wife and a friend. Ordered a chicken sandwich, butter chicken pasta and a salmon dish. Everything was sweet devoid of any spice. The sandwich was doused in a sambal mayonnaise dressing which completely overwhelms the sandwich, and made eating it a...really messy affair. The pasta's sauce was overly sweet. The salmon was the best out of the three, although it is still on the sweet side. Don't be fooled with the hype. Overpriced & overrated garbage. 3/10 will not go again.More

Date of visit: December 2020
Helpful?1  
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Reviewed 14 December 2020 via mobile

nice food.. 4 of us finish the food.. Its normal to q, as here is more for ig ootd place.. Will come again next time..

Date of visit: December 2020
Helpful?2  
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Reviewed 30 November 2020

I really didn’t like the food, we ordered Kg. Sg. Tua. It came like dog food. Who the hell pour gravy on a seared Salmon? Which ruin the star of the food. Sweet potato mash is bland. Vege is not cooked and seasoned properly. It’s...like boiled for 10 seconds and mix dry herbs. At least cook it with butter and fresh herbs. The food presentation was poor. The environment is dusty and dirty. Please clean your lamps and at least deep clean the whole restaurant once a week. The music needs to match the environment. Please train your staff with good etiquette and service. I would not recommend this place or come here again.More

Date of visit: November 2020
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Reviewed 10 October 2020

Heard and read about Merchant Lane as one of the cafes to visit. Had quite a high expectation seeing all the beautiful pictures. Super long queue before and after lunch. We wanted to come here for brunch but seeing the queue we went somewhere else...instead. After lunch we walked around and ended up at Merchant Lane, so we decided to try our luck and queue. I would say we waited about 20-30minutes before we got a seat at the back/garden section. The moment i walked to the back section, my wow was extinguished. The outlook was really not as impressive as I hope it to be. Probably over hyped on social media. One thing i noticed there were a few tables that were empty, it's not close to each other but yet they left it empty and make us queue and wait at the stairs for a table. This is based on my own observation when I was there. I could probably think of one reason for doing so, to create a queue to look in demand. Anyways i could be wrong. Food/Drink is on the expensive side. My tea cost me RM17 - just for a roasted oolong. That's too expensive. I don't like the Caramel cake, a malay word to describe the feeling is Muak, means something like feeling pukey after having a few spoon (like it's too much for the mouth. My friend had the Kai Fan 4.0, he said it's good. The toilet is quite icky. I am happy to finally try this place and write it off my food list but i won't be back.More

Date of visit: October 2020
Helpful?3  
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Reviewed 9 September 2020 via mobile

It was unexpectedly gorgeous Not expecting the area is along the shop lots. You just have to walk slowly so that you won’t miss the door. The food was good and reasonably price. Just expect a slow service when they have a high number of...customers.More

Date of visit: September 2020
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Reviewed 21 August 2020

Visited the place as a second option when our first one was already closed! Nice place (entrance is not easy to be located). Food was tasty, however, I have asked for non spicy (0 tolerance and mentioned it 3 times to the waiter) and my...burger came out spicy even though I was reassured that the food is 0 spicy as per my request. Drinks are a bit sugary but not bad. You need to order and pay at the counter. If you go there, do not leave the place without dessert. I think this is their No1 selling point...they all taste great!! Toilets were wet but clean and must admit that I was really pleasantly surprised to see in KL a place with toilet paper (like more than half a roll) on offer and display. Friendly staff but not everyone was wearing their masks properly.More

Date of visit: August 2020
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Reviewed 1 August 2020 via mobile

First of all, nice atmosphere and certainly kudos to the owner doing the good job setting the restaurant. Absolutely, IG gig place But if you wanna talks about the foods which I don’t think so. Limited food menu and the variety of food is heavy...for morning or lunch per se Taste of the food is rather sweet and quality of good is average.More

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dreamer25665047116
4 September 2019|
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Response from 272ahmadu | Reviewed this property |
Halal and mostly below RM30
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Merchant's Lane, Kuala Lumpur - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Merchant's Lane

Merchant's Lane is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4