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Kampachi, Pavilion

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Kuala Lumpur, Malaysia
+60 3-2148 9608
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174 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

The setting restaurant is neat and tidy. The food is well presented and taste was ok. The staff are friendly. However the price is slightly higher.

Helpful?
Thank janny_yap
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I have coming to KL off and on for several years. My first visit was simply spur of the moment and I was hooked. This trip I have been 3 times and will make it four before I leave KL. I find the fish fresh, presentation excellent and the chefs a lot of fun. I have had hand rolls, nigiri... More 

Helpful?
Thank Bradd M
Kampachi R, Manager at Kampachi, Pavilion, responded to this review

Dear Mr. Bradd M, Warmest greetings from Kampachi! Thank you for patronising and we are glad to know that you have had a great time in Kampachi! We look forward to your next visit and please do not hesitate to contact us at kampachi@equatorial.com for any arrangement or request. Once again, thank you! More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 10 April 2017

The food quality totally does not worth the price at all. Visit the Kampachi restaurant for the first time with friend last Saturday. True, the service and ambience is good. However, all these does not matter when the food quality is poorer than average. My katsudon is so damp and soft, make me wondering did the katsu had a swim... More 

Helpful?
Thank Yoongkit1014
Kampachi R, Manager at Kampachi, Pavilion, responded to this review

Dear Mr. Yoongkit 1014, Warmest greetings from Kampachi! Thank you for taking time to give us your valuable feedback, we regret to hear that your last dining experience with Kampachi was disappointing. We will strive harder to keep the food quality consistent as well as making sure of the standard of Kampachi is up to par. We hope we can... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 7 April 2017

Tried this restaurant upon a couple of recommendations. service was very slow , they delivered my order wrong, or took my order wrong. Waited over 30 minutes for a quick dish. the staff didn't seem well trained or knowledgeable. Unfortunately it wasn't helped by the fish being served with scales on. I felt it was overpriced and very average food.... More 

Helpful?
Thank worldtraveller122017
Kampachi R, Manager at Kampachi, Pavilion, responded to this review

Dear Mr. Worldtraveller122017, Warmest greetings from Kampachi! Thank you for taking time to share with us your dining experience in Kampachi. We regret to hear that your last visit was not up to your expectation, we would re-double the efforts to make sure our service and the food quality is up to our customer's expectation. Once again, thank you! More 

Sofia, Bulgaria
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 7 April 2017

Nice atmosphere, high quality food, good service. Lucky to found it in Pavilion. We ordered assorted nigiri and some salmon set. Everything was delicious.

Helpful?
Thank LaMariana
Kampachi R, Manager at Kampachi, Pavilion, responded to this review

Dear Ms. LaMariana, Warmest greetings from Kampachi! Thank you for taking time to share with us your feedback. We are glad to know that you had a enjoyable dining experience with us. We hope to be at your service again soon! Thank you! More 

London
Level Contributor
22 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 30 March 2017 via mobile

Had the chicken lunch set and thought that was very tasty. However it looks like the place is understaffed so service was slow. In fairness they came to apologise about the slow service so it might just be one of those days. They also have an extensive tea menu. Would come again.

Helpful?
Thank rambutan_lady
Kampachi R, Manager at Kampachi, Pavilion, responded to this review

Dear Ms. Rambutan_Lady, Greetings from Kampachi! Thank you for dining with us and taking your time to share your recent experience in Kampachi. Apologies for the food delay. We hope to be at your service again soon. Thank you! More 

San Francisco, California
Level Contributor
23 reviews
18 restaurant reviews
Reviewed 25 March 2017 via mobile

We came here twice and both times we had great a food here! The quality of their Sushis is just unbelievable. The food presentation is so good. I would also like to complement their service. They pay particular attention to your needs and tastes. Very knowledgeable staff! We've been to many Japanese restaurants in KL and Kampachi in Pavilion is... More 

Helpful?
Thank Artesh
Kampachi R, Manager at Kampachi, Pavilion, responded to this review

Dear Artesh, Warmest greetings from Kampachi! Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon! More 

Emirate of Dubai, United Arab Emirates
Level Contributor
117 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 17 March 2017 via mobile

During our lunch today, we were asked quite forcefully to complete a service quality survey on the Kampachi iPads- despite our persistent 'no, thank yous'- they persisted- quite irritating- shows staff do not listen. Well- you wanted a review, here it is- and not a good one. Went for lunch with friends and one of my friends found three large... More 

Helpful?
Thank jenniferhpkang
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Ms. Jenniferhpkang, Thank you for dining with us and taking time to share with us your recent experience in Kampachi. We are sorry that our service and items fell out of standard and could not meet your expectation. Your valuable feedback is precious to us and we would endeavour to improve our services and food. Thank you so much... More 

Antalya, Turkey
Level Contributor
91 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 14 February 2017 via mobile

We dine at this restaurant every now and then. When my Darling asked where would you like to have dinner at my birthday evening, I thought for a second and Kampachi came into my mind instantly. Because of its fast and efficient service staff on top of excellent food. It used to have open space last year but they have... More 

Helpful?
Thank pembegul
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Pembegul, Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon. More 

Kuala Lumpur
Level Contributor
53 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 2 February 2017

I have always love the Japanese food at Kampatchi, Pavilion. The staff used to be efficient and friendly. For the past couple of visits, however, I've been experiencing poor quality service. Some of the poor experience that I had were some order were taken wrongly, the order was not communicate properly to the kitchen, the service was slow. In the... More 

Helpful?
Thank Zulm0hd
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Zulm0hd, Thank you for your continuous support for Kampachi and we really appreciate your feedback. We have shared this with our team and we apologized for our lack of attention and service. We hope to see you again soon! More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Takeout
Good for
Kids, Child-friendly, Business meetings, Groups
Location and Contact Information
  • Address: Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2148 9608

Questions & Answers

Questions? Get answers from Kampachi, Pavilion staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?