We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Cheesecake Factory

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
820 Central Expy S, Allen, TX 75013-2783
+1 972-908-3900
11:00 - 23:00
Open now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
Add Photo Write a Review

152 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 141: English reviews
Allen, Texas
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Ordered food to go. Made a few changes to the drink part at pick up and, even with packed and busy restaurant my order was promptly and courteously prepared. YUM!

Thank karenlV5219VU
Level Contributor
55 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

We have dined in Cheesecake Factory restaurants in several different places and always enjoy the different salads, especially. However, this location has limited parking available in front, and customers are usually forced to park in a several layer parking garage. This is discouraging to us, and we do not dine there as frequently as we would if parking weren't such... More 

Thank T. P
Allen, Texas
Level Contributor
227 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago

Really enjoyed our meal - and our waitress was very sweet and accommodating for our group of picky eaters. GF choices are decent, although I do worry a bit about cross contaimination.

Thank caroleiaap
Level Contributor
126 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago via mobile

I had lunch today at the cheesecake factory in Allen. I ordered the fried shrimp platter which had french fries and coleslaw along with it. There were plenty of shrimp, enough for a full meal to keep a man full and happy. My wife had the firecracker Salmon with extra cabbage, which she always loves. Service was great. It was... More 

Thank doctall41
Allen, Texas
Level Contributor
40 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The food is good, but the dessert is great! Also, the staff and atmosphere is friendly and inviting. Our waitress did not turn in our meal order quickly, so we had to wait quite awhile for our food. That's why I gave them a 4.

Thank JerryHiggins55
McKinney, Texas
Level Contributor
45 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

We have been here several times. Overall, the food and service are consistently good. We prefer to come early for dinner 4:30-5:30 because the wait is very short (10 min. max). We had the Fish & Chips, which was excellent and our granddaughter had the kids mini cheeseburgers. The wait service was excellent and attentive. The unsweetened tropical tea is... More 

Thank traveler75071
Level Contributor
14 reviews
10 restaurant reviews
Reviewed 12 March 2017 via mobile

Been to this location several times. Service is good, food is always on point and of course the cheesecake is great.

Thank Neda S
Allen, Texas
Level Contributor
184 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 8 March 2017

We decided to back on a weeknight since trying to get in here on the weekends makes for a long wait. We were seated immediately, and were greeted by a very friendly waiter, Isaih. We started with a Greek Salad, which, based on its price ($7) and small size was not a good value. My wife had the Skinnylicious chicken... More 

Thank Rich B
Buenos Aires, Argentina
Level Contributor
89 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 20 February 2017

Good service. the food is really tasty. dishes are huge and can be shared. warn atmosphere. Restaurant is always full and waiting times are long (1-1.5hr at times!!) they dont accept reservation after 18:00. they have parking...but not valet. it is accessible for people with disabilities. They have kids menu.

Thank rc20xv
Waco, Texas
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 February 2017 via mobile

The food portion was unbelievable! We ate so much and it still looked like we hadn't made a dent in our dishes. Waitress was amazing very knowledgeable about the menu! First time being here and it was definitely a place I will come back to. Cheesecake was also very delicious and so many different flavors to choose from.

Thank Brittnie U

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
American, Gluten Free Options, Vegan Options
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Business meetings, Groups
Open Hours
10:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 820 Central Expy S, Allen, TX 75013-2783
  • Location: United States  >  Texas (TX)  >  Allen
  • Phone Number: +1 972-908-3900

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?