Had a pleasant dinner with Jaja around. She’s really friendly and helpful. She provides a 5-star service. Thanks Jaja.More
Had a pleasant dinner with Jaja around. She’s really friendly and helpful. She provides a 5-star service. Thanks Jaja.More
Dear Esther, Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that you had a pleasant dinner and impressed with services from our team - Jaja. Rest assure message will...More
With family group we booked for an evening meal.The restaurant has spectacular views over Malacca with the bonus of an outdoor deck and swimming pool.A wide ranging menu of Italian food enabled everyone to have a meal that suited them.The service was excellent nothing too...much trouble for them.Food was served quickly, hot and well presented.Pizzas were excellent, mushroom soup very mushroomy,Spagetti and meatballs very filling.More
Dear Paul M, Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that you were impressed with food and services from our team and you have enjoyed your time with...More
My family and I came on 27/11 to Tosca Melaka. Upon arrival, we were courteously told by Jaja that the place was booked by a group. Thus, she lead the way to Axis Lounge for us to have the best dining privacy. We enjoyed our...sumptuous meal there looking upon the view of Melaka street. Makan Kitchen - Grace & Rebekah were pleasant and helpful too.More
Dear EstherMay99 Thank you for taking the time to leave us a review of your dining experience with us. I am happy to note that you were impressed with services from our team and you have enjoyed your time with a food and beverage selection....More
We ordered a few types of food. Taste is good especially Pizza Diavolo, Merluzzo Arrostito, Filleto Di Ribeye. Also well presented. The staff especially Mr Jimi and Mr Nuzul were polite and helpful when we asked them to explain the food in the menu. Good...service providedMore
Dear rtlk99, Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that you enjoyed your dining and all our food taste meet your expectations. Hope will give you unforgettable memories...More
Having our anniversary dinner here. Good service. Good food with nice ambiance. The price are okay for their range. Will visit again definitely.More
Dear Alengz A, Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that your anniversary dinner was amazing and you were enjoyed with our service, food and ambiance. Hope will...More
There was a wine promotion which was a very good deal! The Italian white wine was smooth and goes well with my pizza! My husband loved his Shirley’s Temple too! They served hot, fresh bread as we wait for our order! The bread was crispy...on the outside and soft on the inside. Ambience, service and food are all excellent!More
Dear Evangeline_Mrs Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that you were impressed with services from our team and you have enjoyed your time with a food and...More
We had our mother's day celebrations. We was being served by a waiter 'zabli' and we are really impressed by his helpful and friendly service. We have a pleasant experience there with his awesome service. Thanks Zabli!More
Dear Joanna L Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that you were impressed with services from our team and you have enjoyed your time with us during...More
Had my dinner at Tosca. The waitress Jaja was kind enough to go through the menu with my partner. She was patient and recommended what's best for our taste profile. Will be back again to try the other selectionMore
Dear Dennis_Khor Thank you for taking the time to leave us a review of your dining experience with us at Tosca. I am happy to note that you were impressed with services from our team and you have enjoyed your time with us. Rest assure...More
The view was good, service was not bad and the food is above average...the price is a bit on the high side but is well worthyMore
Dear LimJiaYe, Thank you for taking the time to leave us a review of your recent dining experience with us at Tosca. I am happy to note that you were impressed with the food, service and view. Rest assure to keep a same high quality...More
Some nights nothing goes quite right. We have eaten here several times in recent years. We have been joined by family and friends. Based on tonight’s experience, we would not be prepared to bring back family or friends. We ordered three food items from the...menu, to be brought to the table at the same time. Two arrived. After a suitable pause, we asked after the third. Clearly the order had not gone through. Apologies followed. Note to management - either have your staff repeat orders or write them down and read back. We ordered a bottle of French wine with which we are familiar. In fact, ordered it several times in Kuching last week in restaurants that better understand customer service and food presentation/quality (and can offer it at half the price of Tosca - some RM150 less). We were presented with a different bottle. When the correct bottle arrived, we witnessed a staff member attempt to extract the cork while standing in the middle of the room. Excruciating. We suggested that he rest the bottle on the table to keep the cork intact. Made it, just. Note to management - if you are offering RM300 plus bottles of wine, your staff should be trained to cleanly extract the cork. Ordered various flavours of ice cream and coffee for dessert. After a few minutes were informed that none of the flavours we ordered were available. Note to management - you should inform your staff when items drop off the menu so they are not embarrassed. At this point we gave up, cancelled the dessert and coffee orders and asked for the bill. Our coffees arrived a few minutes later. We declined. Then things got interesting. The credit card machine could not pick up a signal. Our waiter wandered around the floor and into the lobby waving the machine above his head in search of a signal. After several minutes, we were escorted to another floor to conclude the transaction. I’ve worked in hospitality and this is not a look Hilton should be happy with. The food is actually quite good here, but not worth the other hassles. If we want the full package, we just go back to Salud.More
Dear 823PeterA, Thank you for taking the time to leave us a review of your recent dining experience with us at Tosca. I'm truly understand your frustration on the service provided and apologies for the hassles happened. Rest assure all team member been trained on...More