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Scena (The Ritz-Carlton Shanghai Pudong)

52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
+86 21 2020 1717
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“tiramisu” (7 reviews)
“pasta” (11 reviews)
Open Now
06:30 - 10:30All hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
All Details
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Reviews (422)
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1 - 10 of 226 reviews

Reviewed 4 days ago via mobile

It was a busy Monday session but I was very appreciative that the staff led me to a quiet corner of the restaurant with window seat. I was served by Tracy and Walt, who were both very attentive and friendly. Walt was definitely very observant...More

Thank Alison C
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 3 days ago

Dear Alison C, Thank you very much for the five star review and sharing with us your comments on TripAdvisor. It is gratifying to know that our professional service catered to your expectation. I will certainly share your feedback to Tracy and Walt. Once again,...More

Reviewed 4 days ago via mobile

Best thing of this restaurant is certainly the refined atmosphere and scenic view of this part of the city. The food quality is certainly ok, however, given the price, I'd have expected something better, for example on the way the meat was cooked and past...More

Thank roberto_dalmasso
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 3 days ago

Dear roberto_dalmasso, Thank you for sharing your impressions of Scena with the Tripadvisor community and for making the time to give me further constructive feedback. It was upset to know that our price structure did not meet your satisfaction. Thanks for your recognition to our...More

Reviewed 6 days ago via mobile

Have visited Scena third time in few month and have to say that food has not been as amazing as you would expect from that level of restaurant (I know I am spoiled in some respect). However, would say that service is rather impressive and...More

Thank Eropeancitizen
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 4 days ago

Dear Eropeancitizen, Thank you very much for the five star review and sharing with us your comments on TripAdvisor. It is gratifying to know that our food and excellent service catered to your expectation. I will certainly share your feedback to the Scena team especially...More

Reviewed 6 days ago

I had a business lunch here during a business trip to Shanghai in June 2017. The restaurant is located on the 52nd Floor of the Ritz-Carlton Hotel in Pudong. There was an awesome lunch buffet with salads, breads, pasta, desserts and many other things. The...More

Thank blairkk25
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 4 days ago

Dear blairkk25, Greetings from The Ritz-Carlton Shanghai Pudong! Thank you for sharing your wonderful review! I am very much delighted to hear that you enjoyed the great views , delicious food and the professional service meet your expectation.I will certainly share your appreciation to our...More

Reviewed 1 week ago

I had a great dinner at Scena and the food was impressive in all aspects. What was disturbing, however, was the level of service. Halfway through the appetizer the venue was full and understandably everyone was busy. This unfortunately does not excuse the staff at...More

Thank Sae Il L
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 3 days ago

Dear Sae II L, Thank you for your feedback following your recent visit to Scena. I sincerely apologize for the inconvenience caused with our level of service at Scena restaurant and I can fully understand your frustration as you indicated you were enjoying your food...More

Reviewed 1 week ago via mobile

It's definitely one of my favorites in shanghai, from the reception to the stunning view, of course it also about quality food. Have been enjoying the place since at least 4 years ago and we always been received in a great hospitality - addressed by...More

Thank Jannson C
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 1 week ago

Dear Jannson C, Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your incredible views on Trip Advisor. I appreciate for your recognition of our view and food, along with our wonderful service. It is gratifying to know that you have been well...More

Reviewed 1 week ago via mobile

There is only a Paulaner close by, so if you don't want pork knuckle or take taxi to eat out, it's a convenient and good place to eat decent Italian food. I don't mention price, it's a 5-star hotel.More

Thank Volker P
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 1 week ago

Dear Volker P, Thank you very much for your great review and recognition on TripAdvisor. It is great pleasure to learn that you enjoyed the our Italian food . I will share your reviews toour ladies and gentlemen in Scena. Again, thank you for your...More

Reviewed 1 week ago via mobile

Since the moment we arrived the personal of the restaurant was very warm and it got better and better. Our waitress called Bety was a very lovely girl with great service and so nice to our child. She was friendly and supportive trying to make...More

Thank puppe26
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 1 week ago

Dear puppe26, Greetings from The Ritz-Carlton Shanghai Pudong! Thank you for sharing your wonderful review! I am very much delighted to hear that you enjoyed your time at Scena, either the professional service meet your expectation,especially Betty .I will certainly share your feedback to Bettty...More

Reviewed 1 week ago via mobile

The place is on 52nd floor, so the view was amazing, and I felt that it was the only thing worth paying this price. The staff is friendly the place is very nice but the food was just normal, nothing special.More

Thank emanorra
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 1 week ago

Dear emanorra, Thank you for sharing your impressions of our hotel with the Tripadvisor community and for making the time to give me further constructive feedback. It was upset to know that our food did not meet your satisfaction. Please be assured the details of...More

Reviewed 1 week ago via mobile

Excellent service was provided by lynn... very attentive and professional. Food was great as was atmosphereMore

Thank arniekg
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 1 week ago

Dear arniekg, Thank you very much for your great review and recognition on TripAdvisor. It is great pleasure to learn that you enjoyed the delicious food and especially the personalized service offered by Lynn. I will share your reviews to lynn and our ladies and...More

Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
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Nearby Attractions
Shanghai Tower
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.53 km away
Oriental Pearl Tower (Dongfang Mingzhu)
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.28 km away
Shanghai History Museum
670 reviews
.34 km away
Shanghai Ocean Aquarium
824 reviews
.42 km away
Ask a question
Questions & Answers
pakuhn6
13 April 2017|
Answer
Response from Ritz-SHASZ | Property representative |
Dear pakuhn6 I am sorry that we cannot attach any document on the Trip advisor. We can suggest you to contact our hotel and request our restaurant reservation department which they will be happy to answer your... More
-1
Votes
pakuhn6
13 April 2017|
AnswerShow all 6 answers
Response from travelkeener | Reviewed this property |
No sample menu but they do have seasonal menu. When I visited they have a special on truffle.
0
Votes
Lara D
4 March 2017|
AnswerShow all 6 answers
Response from Ritz-SHASZ | Property representative |
Dear Lara D We have dress code at our restaurants. Slipper not allow in the club lounge and restaurant as safety purpose. If you have any other questions., please do not hesitate with us. Best regards Debbie Wong... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40 - US$150
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover
Good for
Romantic, Groups, Special Occasion Dining, Kids, Bar Scene, Business meetings, View, Child-friendly
Open Hours
Sunday
06:30 - 11:00
12:00 - 14:30
15:00 - 17:00
18:00 - 22:30
Monday
06:30 - 10:30
11:30 - 14:30
17:30 - 22:30
Tuesday
06:30 - 10:30
11:30 - 14:30
17:30 - 22:30
Wednesday
06:30 - 10:30
11:30 - 14:30
17:30 - 22:30
Thursday
06:30 - 10:30
11:30 - 14:30
17:30 - 22:30
Friday
06:30 - 10:30
11:30 - 14:30
17:30 - 22:30
Saturday
06:30 - 11:00
12:00 - 14:30
15:00 - 17:00
18:00 - 22:30
Location and Contact Information
  • Address: 52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai>  > Lujiazui
  • Neighbourhood: Lujiazui
  • Phone Number: +86 21 2020 1717
  • E-mail
Description
In a cozy setting fitted with stylish furniture, artistic decor in rich earth and burgundy tones, dining at Scena promises a pleasurable experience as it continues to serve exquisite authentic Italian cuisine. Large sharing portions will be introduced in the new Scena, in the convivial tradition of an authentic Italian dinner. Scena sits on the hotel’s 52nd floor providing diners with breathtaking views of the city through floor to ceiling glass windows. Old wooden beams, flexible partitions and display shelves allow for separate spaces for diners without depriving them the pleasure of outside views.

With the new elegant, albeit casual and homey, atmosphere of Scena and the true flavors of genuine Italian cooking it serves, diners are assured of the finest service from its highly skilled staff and an experience they look forward to again.

Scena Restaurant includes a main dining area that seats 128 guests, plus a private room for 16 diners.

Dress code: Smart Casual (No flip-flops, beach sandals, plastic footwear; No sleeveless shirts or shorts for gentlemen)
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