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Scena (The Ritz-Carlton Shanghai Pudong)

Certificate of Excellence
$$$$
Neighbourhood:
Lujiazui
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52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
Name/address in local language
8620201717
Website
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311 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Bergen, Norway
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Exelent service, exelent food, exelent champagne and exelent view. This is a perfect hotell and with lots of nice and cozy restaurants, so I think this will be our choise also next time in Shanghai...

Helpful?
Thank Helge-Benedikte
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Helge-Benedikte, Warmest greetings from “your” Ritz-Carlton. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. Thank you very much for your incredible five-star review! I am so very happy to read your very detailed message, highlighting your wonderful experiences in Scena. The Ladies and Gentlemen are focused to create incredible memories... More 

Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

The restaurant sits high above the skyline and the view is magical. The food was ok but overpriced. Too touristy for my taste. We were disappointed.

Helpful?
1 Thank Jay N
Ritz-SHASZ, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Jay N, Greetings from The Ritz-Carlton Shanghai, Pudong. Thank you for your time to give us your valuable feedback. I am pleased that you enjoyed the view .That being said, I was disappointed to read that our pricing strategies was not up to your expectations. Rest assured that my team always welcomes such inputs to constantly work on the... More 

Hong Kong
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

Excellent service at this fine restaurant! You will find couples enjoying a romantic evening over seeing the great view of the band from a very high view point. Yet the place is also good for business dinners. I tried the truffle menu with 4 courses and it's a really good deal considering dining in a 5 star hotel restaurant. Will... More 

Helpful?
Thank travelkeener
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear travelkeener, Warmest greetings from “your” Ritz-Carlton. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. Thank you very much for your incredible five-star review and for your loyalty to your Ritz-Carlton! I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies... More 

Ireland
Level Contributor
775 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 610 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Our first evening in the city we decided to treat ourselves to a wonderful meal in a premier setting. On the fifty-second floor not only had we superlative food but also thrilling views of the sparkling city lights. We opted for the truffle menu with the recommended accompanying wines. With each of the courses, including dessert, the truffle waitress arrived... More 

Helpful?
1 Thank permia
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear permia, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor.It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and food to you. Your kind words have been shared with the entire Scena team Thank you once again, and we... More 

Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

This is the great Italian restaurant in Shanghai and I had the great dinner over there. When I made reservation, I did request the birthday cake to be provided during the dinner. They are very kind to provide free cake to me as well as the whole night they provided excellent service. I ordered the set meal for two cost... More 

Helpful?
Thank Pauline C
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Pauline C, Warmest greetings from Your Ritz-Carlton. Thank you so much for choosing Scena Italian restaurant. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen, I am extremely proud of each and every Lady and Gentleman for creating unmatched memories for our guests, and for living The Ritz-Carlton Philosophy with... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

Very nice and reasonable priced Business set menu for a High end restaurant.! Don't hesitate to ask for favorites directly to the chef. You can take your business partners with confidence. Don't expect a cheap deal for dinner though.

Helpful?
Thank Helmut A
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Helmut A, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences in Scena. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond... More 

1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The service is very good as the staff is very friendly and approachable. The food is very delicious and it is the best meal I had during my trip. The table they had reserved for me has great view.

Helpful?
Thank Grace W
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Grace W, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go... More 

Cambridge, United Kingdom
Level Contributor
100 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Although a little expensive, the views are so worth it. There are tables outside on the terrace, as well as in the bar restaurant itself. Our meal was very nicely prepared and presented and the choice of drinks was first class.

Helpful?
Thank MeltonJerry
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear MeltonJerry, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again for... More 

Level Contributor
54 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Amazing view and an amazing buffet of appetizers and desserts to accompany main dishes to order. My pumpkin risotto with white fish was excellent!

Helpful?
Thank StuFromSJC
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear StuFromSJC, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. Your kind words have been shared with the entire team. Thank you once again, and we look forward to welcoming you... More 

Paris, France
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 November 2016

We drove our way to to Scena to have dinner at this top rated restaurant, well i could say and my friends mostly agree service was friendly and food was ok, but we had similar and sometimes even better Italian food in town at more reasonable rates, so we left the place a bit underwhelmed

Helpful?
Thank cindy f
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear cindy f, First of all, please let me thank you for taking the time to share your comments on Trip Advisor further to your dinning experience with us at Scena restaurant. I am pleased that you enjoyed the service and the dishes you ordered. That being said, I was disappointed to read that our pricing strategies was not up... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$40 - US$150
Cuisine
Italian, European
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Child-friendly, View, Business meetings, Romantic
Location and Contact Information
  • Address: 52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai>  > Lujiazui
  • Neighbourhood: Lujiazui
  • Phone Number: 8620201717

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Scena (The Ritz-Carlton Shanghai Pudong) and other visitors
5 questions
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18 days ago
7 months ago

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Questions? Get answers from Scena (The Ritz-Carlton Shanghai Pudong) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood