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Lacuna Bistro & Bar

Corner Grayston & Rivonia Road, Sandton 2031, South Africa
+27 10 226 4600
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Overview
  • Excellent58%
  • Very good21%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“sushi” (10 reviews)
“lamb shank” (6 reviews)
Closed Now
Hours
CUISINES
Bar, European, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Corner Grayston & Rivonia Road, Sandton 2031, South Africa
All Details
Write a ReviewReviews (257)
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1 - 10 of 239 reviews

Reviewed 3 weeks ago via mobile

Well, the setting was pretty good and it looks like a high class place. The starters were appealing but too small. Steak was cooked well but tough. Dessert was good in terms of flavour and presentation. Maslow tea was also refreshingMore

Thank Kimson C
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 2 weeks ago

Dear valued guest, Thank you so much for sharing your Maslow experience with us on TripAdvisor. We are delighted to hear that you enjoyed the ambience, our dessert and the tea offering. I will be sure to share your comments regarding the starters as well...More

Reviewed 3 weeks ago

Service is friendly and fast and the ambiance is pleasant with the sax player adding some calm after a hectic day at the office. The burgers (pick the most expensive beef one) is great and so are the curry options. I will give the steaks...More

Thank 471andrev
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 3 weeks ago

Dear valued guest, Thank you so much for taking the time to share your Lacuna Bistro experience with us on TripAdvisor. We are delighted to hear that you loved our service delivery, the curry as well as the ambience created by our saxophone player. We...More

Reviewed 4 weeks ago via mobile

The Maslow hosted my family and I for my graduation dinner we had a private dining area, I was very impressed with the service and the food was so delicious. Thank you to the staff would defined recommend this place to anyoneMore

Thank Yamkela M
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 4 weeks ago

Dear Yamkela, Thank you so much for your love filled review of The Maslow hotel. We are so pleased to hear that the service and food offering which you received was world class as this is what we strive towards as a brand. We appreciate...More

Reviewed 5 weeks ago via mobile

That’s correct the description of meals list in the menu do not match. simply they do not match. ie, lamb shank sweet off the bone - the meat was tough as leather boots tough. The pasta was to be filled with fresh basil and herbs,...More

Thank ZaraIam
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 4 weeks ago

Dear valued guest, Thank you for your detailed review of your restaurant experience with us. On behalf of the team at The Maslow, please accept our sincerest apologies for the disappointing food offering and service that you have received. We take great pride in delivering...More

Reviewed 2 April 2018

Wonderful Easter lunch, atmosphere was fun, food scrumptious with each dish having its own character and the easter eggs were magnificentMore

Thank junesm2014
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 6 April 2018

Dear valued guest, Thank you for your lovely feedback. We are thrilled to hear that you enjoyed our Easter lunch and that the ambience created around the day was all that you expected and more - I have passed on your great compliment to the...More

Reviewed 14 January 2018 via mobile

The food here is expensive and to be honest not worth the cash. Going to a Resturant down the road would have been an equal experience. If the food were out of this world it would have been worth it. Don’t waste your time.More

Thank Bellsyoungleson
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 17 January 2018

Dear Valued Guest, Thank you for your feedback. We are sorry that on this occasion you felt let down by the quality and price of your meal. We appreciate you taking the time to share your thoughts with us, and we take your comments on...More

Reviewed 3 January 2018

Christmas lunch was spectacular. We also enjoyed a beautiful New Years Brunch. The new chef is very talented and the manager of the restaurant Dingani makes our visit very specialMore

Thank junesm2014
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 17 January 2018

Dear Valued Guest, Thank you so much for taking the time out to write about your Christmas buffet experience at the Maslow hotel. We are delighted to hear that you enjoyed Christmas day with us and indeed, our chef has been doing a splendid job....More

Reviewed 8 December 2017

We were extremely disappointed with the Maslow yesterday (07/12/17). We booked the private dining area at Lacuna Bistro. 1) On arrival guests were left to wonder around, no one made an effort to show them to the room. 2) Service was extremely slow, all three...More

Thank 710mirellek
Reviewed 29 November 2017

Booked for our 18th wedding anniversary online and received 2 confirmations. Only to arrive and find that nobody could locate my booking and no table was reserved. Sushi was great. Mains were tasteless! Lamb was boiled, reheated and some spice thrown over it - could...More

Thank Mervyn N
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 6 December 2017

Dear Mervyn, On behalf of the entire team at The Maslow and especially the Bistro, please accept my sincere apologies for the incidents you encountered during your wedding anniversary celebration. As a brand which prides itself on service, we thank you for bringing this to...More

Reviewed 18 November 2017 via mobile

Set in the beautiful surrounds of the Maslow Hotel, the food was good, but the service was terrible. In a restaurant more than there quarters empty, our coffees took more than 20 minutes to arrive, without milk, which took a further 10 minutes to arrive....More

Thank Darren W
Chulumanco D, Customer Relations Executive at Lacuna Bistro & Bar, responded to this reviewResponded 20 November 2017

Dear Darren, Thank you for taking the time to share your recent experience of the Maslow hotel. Please accept our sincere apologies on the inconveniences you received from us. This is definitely not the service standards in which we as a hotel and team strive...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Special Occasion Dining, Local cuisine, Business meetings, Child-friendly, View, Groups, Romantic
Open Hours
Sunday
6:30 AM - 10:30 PM
Monday
6:30 AM - 10:30 PM
Tuesday
6:30 AM - 10:30 PM
Wednesday
6:30 AM - 10:30 PM
Thursday
6:30 AM - 10:30 PM
Friday
6:30 AM - 10:30 PM
Saturday
6:30 AM - 10:30 PM
Location and Contact Information
  • Address: Corner Grayston & Rivonia Road, Sandton 2031, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Greater Johannesburg  >  Sandton
  • Phone Number: +27 10 226 4600
  • E-mail
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