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Lacuna Bistro & Bar

Certificate of Excellence
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Corner Grayston & Rivonia Road, Sandton 2031, South Africa
+27 10 226 4600
Website
Today
06:30 - 22:30
Open now
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Hours:
Sun - Sat 06:30 - 22:30
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230 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Johannesburg, South Africa
1 review
5 of 5 bubbles Reviewed 6 days ago NEW

From booking the high tea for 25 ladies to setting up our own decorations Lacuna Bistro was nothing but accommodating. The service was great and the food was amazing :)

Helpful?
Thank Stephanie C
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback, and for choosing Lacuna Bistro for this special occasion. We are so happy to hear that you enjoyed your time with us, and we hope to see you again soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
Level Contributor
52 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Nice location with a friendly welcome. We sat down for dinner and had the option to choose between 2 reserved tables. We felt like ordering some craft beers but the only one the waiter could remember was Jack Black... the other beers they had the waiter described with an explanation of how the label looks like :0 My husband rather... More 

Helpful?
Thank Bokkiekie
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for sharing your detailed feedback with us. We are so sorry to hear off all the hiccups encountered during your meal. I assure you that each point will be addressed with the team, and the service issues identified will be rectified. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Windhoek, Namibia
Level Contributor
104 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I'll come out with it from the start; this review is actually not about Lacuna but rather the chicken and prawn curry on the menu. Have it, just have it! It is absolutely stunning. On a wider note, I've stayed at the Maslow (which hosts the Lacuna restaurant) several times and considering that this restaurant is in a chain hotel... More 

Helpful?
Thank ColdAvis
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed the chicken and prawn curry on offer in Lacuna Bistro, and we hope to see you again soon! Kind Regards, Melany Vaughan, Customer Relations Executive More 

Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Great service from Dingani and Aubrey. They are an asset to this restaurant. Lacuna is a great restaurant located in the prime sandton area. Gardens to relax the every day stress. Great place

Helpful?
Thank Rowena S
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your lovely feedback. We are certainly very pleased to hear that you enjoy the food and service at Lacuna Bistro. We hope to see a lot more of you! Kind Regards, Melany Vaughan, Customer Relations Executive More 

Durban, South Africa
Level Contributor
9 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Great vide, food, ambience is all intaled in lacuna brand. The bar is always my favourite with umai. Staff is friendly. Will always be my place of choice. Hora lacuna at the Maslow

Helpful?
Thank Avikz s
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful review of Lacuna Bistro. We are so happy to hear that you enjoy coming over, and we hope to see you again soon! Kind Regards, Melany Vaughan Customer Relations Executive More 

Johannesburg, South Africa
Level Contributor
28 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We expected a lot more from such a fancy establishment, especially when reserving weeks in advance for a set menu. The service was a bit lacking, the live music was something we could go without, the seating wasn't optimal and the food just didn't make us want to go back. All in all, it wasn't bad, but it wasn't great... More 

Helpful?
Thank TwoTastyTummies
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share it with us. We take all of your comments on board, and are sorry to hear that you were not blown away by your meal with us. This is not the type of feedback we are used to receiving, and we will be addressing... More 

Johannesburg, South Africa
Level Contributor
374 reviews
210 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 18 February 2017 via mobile

Lacuna is close to our office and it's a logical place to stop for drinks. But that's not the only reason - Lacuna is set is spectacular gardens and has a fantastic vibe. Great views, ambiance, service and food. On Tuesday we were lucky to be there during a late - afternoon high-veld storm - awesome !

Helpful?
Thank Beechman1
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback! We are so happy to hear that you enjoyed your time with us in Lacuna, and we do hope that you will be back again soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
2 reviews
2 of 5 bubbles Reviewed 2 February 2017

Booked in advance to celebrate my birthday. Hostess on arrival not friendly or helpful at all. I ordered a fillet steak with a Cafe de Paris butter. Only a small bit of the butter on the steak. I requested more of the butter as the steak was dry. Waited such a long time and had to ask for it again.... More 

Helpful?
Thank _christelle765
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. We are so sorry to hear that your Birthday dinner was not what you had expected, and what you deserved as one of our valued diners. We certainly normally do a little something special for birthdays, so it is concerning as to why this was not done on this... More 

Oak Ridge
Level Contributor
341 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

You want to know who's who in Sandton, hang out here for a while. The service and the bartenders are world class and the drinks very, very well made. The best time I had at the hotel was in the bar...

Helpful?
Thank Panzerguy
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback. The team will be delighted with your comments. We hope that you will be back to enjoy yourself soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Durban, South Africa
Level Contributor
9 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 11 December 2016 via mobile

Been at the maslow for business but decided to bring the family to enjoy the gardens and lacuna bar over the weekend. Awesome set up and sparkling pool to enjoy dipping your legs into.

Helpful?
Thank Avikz s
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you decided to enjoy the leisurely side of the Maslow as well as the business side. We hope that you will be back to join us again soon. Happy holidays and safe travels. Kind Regards, Melany Vaughan, Customer Relations Executive More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Bar, Pub, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Validated Parking
Good for
Special Occasion Dining, Romantic, Groups, Child-friendly, View, Bar Scene, Business meetings
Open Hours
Sunday
06:30 - 22:30
Monday
06:30 - 22:30
Tuesday
06:30 - 22:30
Wednesday
06:30 - 22:30
Thursday
06:30 - 22:30
Friday
06:30 - 22:30
Saturday
06:30 - 22:30
Location and Contact Information
  • Address: Corner Grayston & Rivonia Road, Sandton 2031, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Greater Johannesburg  >  Sandton
  • Phone Number: +27 10 226 4600

Questions & Answers

Questions? Get answers from Lacuna Bistro & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?