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Shop 10 & 11, Amau Mall & Apts | Saleufi, Apia, Upolu, Samoa
+685 29595
Website
Today
10:00 - 21:00
Closed now
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Hours:
Mon - Sat 10:00 - 21:00
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Auckland, New Zealand
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

The chicken wrap is to die for, it was absolutely divine and is a great place for a quick bite to eat with exceptional service, definitely Jamaican! Will be back in the near future!

Helpful?
Thank luke r
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 18 February 2017

So excited when we heard about this Jamaican food place. Jerk chicken ...peas and rice! Don't bother going here, you won't find any Jamaican food. The menu is fast food meals. The tables look dirty and sticky. Come on Nella if you advertise Jamaican you need to sell Jamaican!

Helpful?
Thank Everydaystuff21
Jerms D, Owner at NELLA'S, responded to this review

Hi Sophia C, thanks for your review. We are sorry if our marketing caused any confusion. We sell predominantly fast-food as we are well known for our Fried Chicken. We had Jerk Chicken & Rice & peas on the menu marked JAMAICAN GRILL & JERK but have rolled it back as we prepare to close our current location to move... More 

Apia, Samoa
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 7 February 2017 via mobile

This place has great looking ads but the food does not look like the photos. Most of the food is bland and my potato salad seemed like it was frozen then nuked in the microwave. The chicken is all right but the wraps are yum and thats the only reason im giving 2 stars rather than 1. Lastly, their customer... More 

Helpful?
Thank Willsan_Biru
Jerms D, Owner at NELLA'S, responded to this review

Hi WilzNC thank you for your review. Customers like you assist us to get better at what we do. It would be helpful to know what you thought was bland, so please let us know. We do not serve a potato salad on our menu, only a Potato Mash & Gravy which is normally served hot. We apologize if we... More 

Level Contributor
4 reviews
Reviewed 14 January 2017

yummy chicken fresh from the kitchen. loved it here. cant get enough of the kebab styled sandwiches. very affordable and satisfying.

Helpful?
Thank Mike l
Jerms D, Owner at NELLA'S, responded to this review

Thanks for your review Mike...Please visit again & bring more friends & family. Thanks More 

Whangaparaoa, Auckland, New Zealand
Level Contributor
19 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 12 April 2016

Good subs and fried chicken, great stop for a fast cheap meal. located underneath the Amau apartments. There is also n Ice cream parlor in the same complex.

Helpful?
Thank Kyle S
Jerms D, Owner at NELLA'S, responded to this review

Thank you for your review. Please continue to support us when you can as we continue to grow... More 

Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 March 2016

The food was good, and the staff friendly. We had fried chicken pieces and were given a choice of small or large. The large pieces were a meal in themselves, but a little tough. Not the little bantam pieces you get at KFC Australia. Restaurant was clean and tidy. Lots of tables to sit and relax

Helpful?
Thank Peter H
Jerms D, Owner at NELLA'S, responded to this review

Thanks for your review. We will continue to serve our customers with consistency as we continue to work on overall service. Hope to see you again. More 

Apia
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 16 March 2016

Nella's has one of the best deep fried chicken in Samoa. Their new jerk and grill is quite tasty also and well worth a try. You may need to wait a little for your order, but they're improving each time we visit.

Helpful?
Thank Lani V
Jerms D, Owner at NELLA'S, responded to this review

Thank you for your review. We continue to get better with reviews from our customers while tightening internal policies & procedures along with Staff Training. Hope to see you soon. More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 13 November 2015

This was right underneath where we stayed with my family in August and having 2 kids when my husband takes the car, we have no choice but come down for a feed only to find super slow service, snobbish looks and to sum it all up we were given the driest tasteless chicken. This was our first time and was... More 

Helpful?
Thank Nicky J
CustomerCare_NELLAS, Owner at NELLA'S, responded to this review

Hi Nicky J, At Nella's we always endeavour to serve our customers as best as possible. Your review further enforces the fact that we should be more stringent in ensuring our customers are looked after at every visit. Since your visit in August we have made significant changes to internal policy, menu and staffing to ensure the experience you have... More 

Wellington, New Zealand
Level Contributor
61 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 23 August 2015

Nella's was an okay stop to satisfy the belly, but I wouldn't say it was the best spot to grab some food. It's a good cheap and cheerful alternative, but don't go there if you're after fancy food.

Helpful?
Thank Diogo F
Wellington, New Zealand
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 August 2015

if you're in town and looking for something to take away go here. Its good solid but simple takeaways thats above most places in Apia

Helpful?
Thank dusky_maiden10

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Caribbean, Fast food, Jamaican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Child-friendly
Open Hours
Monday
10:00 - 21:00
Tuesday
10:00 - 21:00
Wednesday
10:00 - 21:00
Thursday
10:00 - 21:00
Friday
10:00 - 21:00
Saturday
10:00 - 21:00
Location and Contact Information
  • Address: Shop 10 & 11, Amau Mall & Apts | Saleufi, Apia, Upolu, Samoa
  • Location: South Pacific  >  Samoa  >  Upolu  >  Apia
  • Phone Number: +685 29595

Questions & Answers

Questions? Get answers from NELLA'S staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?