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Portofino Ristorante West

Certificate of Excellence
$$ - $$$
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12851 W Bell Rd Ste 15, Surprise, AZ 85378-9602
+1 623-583-1931
Website
Today
11:30 - 21:00
Open now
See all hours
Hours:
Sun 11:30 - 20:00
Tue - Thu 11:30 - 20:00
Fri - Sat 11:30 - 21:00
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100 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 100: English reviews
Phoenix, Arizona
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Let me start out by saying how embarrassed I am for my friend who was celebrating her 90th birthday and the rudeness of the owner and hostess was totally uncalled for. This was a surprise for a 90 year old friend who we knew wanted to celebrate her birthday at her favorite restaurant. She had been a long time customer... More 

Helpful?
Thank young4932
Aurora, Illinois
Level Contributor
69 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Friendly service, good Italian food. Certainly not gourmet but well prepared and decent portion sizes (not super large). Soup is usually excellent. Prices seem reasonable.

Helpful?
Thank bobtravels13
Sun City West, Arizona
1 review
Reviewed 18 March 2017

I was there for lunch with a small group on Wed. March 15. This website said lasagna was a special on Wed. and Thurs. The server swore it was only Thursday and the price was higher than the price quoted on this website. This apparently is false advertising and the server wasn't very nice either. Poor place to eat!

Helpful?
Thank francis21078
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 13 March 2017 via mobile

Good foods. Nice place. Great service. Red sauces are thick and properly sweet. Vitello Pizzaiola with veggies was delicious. Could use a few more wines on the list. We've been looking for a reliable family-style Italian place here in senior-ville for years and this works for

Helpful?
Thank James E
Rapid City, South Dakota
Level Contributor
63 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 10 March 2017

We ate here while in town for Spring Training. The menu is pretty pricey so we both got the special of the day, spaghetti. We are not drinkers, so probably disappointed the waitress with only getting water. We noticed that everyone else was getting a small plate of bread and had to ask if that was something we could also... More 

Helpful?
Thank SDAnnie
Wilsonville, Oregon
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 7 March 2017

We walked in the door and the owner met us and recognized us from last November. Seated 6 of us without reservations immediately. We had six different meals and every one was plate licking good. Sausage and Peppers were really good. Service was quite excellent. Owned and operated by an Italian family. Recommend without hesitation.

Helpful?
Thank YargG2
Fort Collins, Colorado
Level Contributor
169 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 4 March 2017 via mobile

This was my first visit to Portofino's and I was pleasantly surprised. They had excellent dinner specials and they also offered a full menu. I was impressed that they had live entertainment. Also having tablecloths on the tables was a very nice touch. The food was very good and the service was excellent! I think it will become a regular... More 

Helpful?
Thank Dennis720
Level Contributor
120 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 15 February 2017 via mobile

Lunch on Valentines Day was great. Ordered off special menu. Portofinos is always good with great service, cloth napkins, flowers on the table, clean and affordable prices for that Special dining experience.

Helpful?
Thank Jim D
Myrtle Beach, South Carolina
Level Contributor
102 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 15 February 2017

Went with 3 other couples for Valentine dinner. Was looking forward to their seafood linguine, but only a special menu was available for the special night. Did try the clam linguine with marinara sauce. The borchetta was first served and it was good. Linguine was good, with lots of clams. Sauce could have used some more garlic for my taste,... More 

Helpful?
Thank Donn T
Surprise, Arizona
Level Contributor
182 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
Reviewed 15 February 2017

Four of us ate here on my birthday, December 24. Because of the holiday, they had a limited menu, but we all found something to eat. The food was good, and so was the service. We interacted with the table behind us, which had a new born December baby whose mother was also born in December.

Helpful?
Thank ALT44

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Takeout, Full Bar
Good for
Romantic, Special Occasion Dining, Child-friendly
Open Hours
Sunday
11:30 - 20:00
Tuesday
11:30 - 20:00
Wednesday
11:30 - 20:00
Thursday
11:30 - 20:00
Friday
11:30 - 21:00
Saturday
11:30 - 21:00
Location and Contact Information
  • Address: 12851 W Bell Rd Ste 15, Surprise, AZ 85378-9602
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Surprise
  • Phone Number: +1 623-583-1931

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portofino Ristorante West and other visitors
1 question
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Questions? Get answers from Portofino Ristorante West staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?