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The White Room - CLOSED

Seaham Hall Farm Lord Byron's Walk, Seaham SR7 7AG, England
+44 191 516 1400
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Overview
  • Excellent47%
  • Very good14%
  • Average14%
  • Poor3%
  • Terrible22%
21 Mar 2013
“Appalling customer service!”
3 Feb 2013
“Sunday Lunch”
Restaurant Hours Closed
CUISINES
British, Gluten Free Options, Vegetarian Friendly
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Seaham Hall Farm Lord Byron's Walk, Seaham SR7 7AG, England
All Details
Reviews (27)
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1 - 10 of 27 reviews

Reviewed 21 March 2013 via mobile

I am so disappointed with the service of this hotel. My grandmother received a voucher for afternoon tea to celebrate her 80th birthday. She rang up and booked,stating afternoon tea, and was pleased she could go the following week. Upon arrival she was told they...More

2  Thank Katie22983
Reviewed 4 February 2013

Had not been for a while and decided to treat my wife to a nice sunday lunch. While it was not bad, it was definitely not worth the money we were charged for 2 lunches and a drink each. I have no idea what the...More

Thank 477DavidPrest
Reviewed 17 December 2012

Poor service from an inexperienced waiter was bad enough, but my main complaint was that I was unable to cut the steak with the equipment supplied! The White Room had the kind of 'dead' atmosphere that makes you realise that you should not be there...More

Thank KevoMOO
Reviewed 27 November 2012

We went for Sunday Lunch expecting it to be wonderful and left feeling short changed by very mediocre food and service and surroundings which seriously needed updating.

Thank LeoDurham
Reviewed 17 November 2012

I visited the spa with my two friends for a full spa day, all three of us were in desperate need of pampering and relaxation. When booking the experience the staff were professional and explained the process. The week before the experience I received a...More

Thank Laura D
Reviewed 5 November 2012

How sad to report that Seaham Hall has totally lost it. Went for lunch on Sunday, sat for over 20 minutes in The Drawing Room, no-one came to offer drinks, menus etc. at least 5 different members of staff walked through and ignored us. We...More

Thank AUKTourist
John P, Web & Digital Media at The White Room, responded to this reviewResponded 29 November 2012

Thank you for taking the time to provide a review and bringing to our attention the various issues you experienced whilst visiting us recently, I would like to extend to you the opportunity to speak with a Member of our team who can establish where...More

Reviewed 25 October 2012

Staff, food, venue, service and setting were all fantastic. Couldn't recommend highly enough on all fronts.

Thank Veevers84
Reviewed 7 September 2012

I have visited the Serenity Spa on a couple of occasions and both times had a fabulous day. I am a member of my employer's sports & social club who had negotiated a deal with the Hall and I had booked and paid for another...More

1  Thank Helen E
Reviewed 2 September 2012

I took my partner for a romantic birthday meal as a treat last nite. The hotel looked impressive, staff very attentive. The white rooms however were a disappointment. A loud wedding party spoilt the moment. The atmosphere was far from romantic. Lighting to bright, was...More

Thank simba00007
John P, Web & Digital Media at The White Room, responded to this reviewResponded 29 November 2012

Thank you for taking the time to provide a review and bringing to our attention the various issues you experienced whilst visiting us recently, I would like to extend to you the opportunity to speak with a Member of our team who can establish where...More

Reviewed 17 August 2012

Down the years, it has been a great professional, ie journalistic, privilege to dine in some wonderful places in many parts of the world. These days, at least within the UK, it’s becoming harder and harder to identify establishments where ambience, service and cuisine combine...More

Thank ashovercouple
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Restaurant Details

Location and Contact Information
  • Address: Seaham Hall Farm Lord Byron's Walk, Seaham SR7 7AG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Seaham
  • Phone Number: +44 191 516 1400
  • E-mail
Description
The White Room, is one of the finest restaurant in County Durham, and you'll want to tell your friends about it, whether you're here as a private guest, visiting on business or simply because it's your local restaurant.
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