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New Victoria Hotel Restaurant

Gor Mahia Rd, Kisumu 40100, Kenya
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  • Excellent8%
  • Very good44%
  • Average44%
  • Poor0%
  • Terrible4%
30 Dec 2017
“slow service and customer care”
21 Nov 2016
“Good value for money.”
Restaurant Hours
$$ - $$$
Gor Mahia Rd, Kisumu 40100, Kenya
All Details
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1 - 10 of 23 reviews

Reviewed 30 December 2017

wait staff are confused and not welcoming they lack proper training on customer care, the food we ordered took long and was served cold after a long wait and no wait staff on the floor to check on the guest, they don't smile and very...More

Thank brianzach8
Reviewed 21 November 2016

Friendly and welcoming staff. The rooms were clean, however the bathrooms varied. The toilet was not flushing in our first room and staff were quick to move us to a different room. Breakfast was okay. Good location and easy to find. The bakery next door...More

Thank Coolydoolyjooly
Reviewed 15 November 2016

This has always been a popular spot for a meal and/or tea. They have plenty of variety from junk food to wholesome meals. We asked for a platter of chicken biriyani; the portion was large enough for two. The rice was good quality,well cooked. the...More

Thank Karen N
Reviewed 21 July 2016

It is an average hotel located in the heart of Kisumu. The food options are good but they run short of several items on many occasions. Good value for money though and it has a good clean and spacious ambience.

Thank ankeet_sinha
Reviewed 26 June 2016

good for a cheap quick meal. decent environment and clean so always busy. basic menu and usual no frills service

Thank Vipul C
Reviewed 8 March 2016

I was in Kisumu and needed a hearty meal, being mindful of hygiene and affordability. New Victoria Hotel didn't disappoint on these. I love the simple menu of local cuisines. And the pastries are ever fresh!

Thank Charles A
Reviewed 16 February 2016 via mobile

It's okay for booze and chips. That's about it. The pool is clean though...now I am just going to type out a sentence to get to the requisite 100 words. Meh

Thank Abby254
Reviewed 10 February 2016 via mobile

Like the title says I love it here. Food is simple but simply good, stay are friendly and location is great. They do the simple things well here: service quality price and comfort. Would I eat here regularly? Yes. Would I recommend? Yes. It's not...More

Thank Stewart F
Reviewed 1 September 2015 via mobile

These guys are good with swahili dishes. I often prefer having my milk tea from this place. I highly recommend this restaurant for those who want to feel the taste of local Kenyan dishes, apart from fish.

Thank Odhiambo O
Reviewed 14 July 2015

The hotel has very high standards for the area. The food is excellent and the drinks are cold. The staff are very friendly, and nothing is too much trouble for them. If you have a yearning for something that is not on the menu, they...More

Thank Tom G
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Reservations
Good for
Location and Contact Information
  • Address: Gor Mahia Rd, Kisumu 40100, Kenya
  • Location: Africa  >  Kenya  >  Nyanza Province  >  Kisumu
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