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The Cheesecake Factory

189 The Grove Dr, Los Angeles, CA 90036-6222
+1 323-634-0511
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Neighbourhoods
Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“cheesecake” (414 reviews)
“salad” (78 reviews)
“bread” (34 reviews)
Closed Now
Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
189 The Grove Dr, Los Angeles, CA 90036-6222
All Details
Write a ReviewReviews (1,770)
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1 - 10 of 1,057 reviews

Reviewed yesterday

I was really amazed with the Cheesecake Factory as I didn't know what to expect. The restaurant at The Grove was very busy and we waited for maybe 5-10 mins, well worth the wait. The restaurant is very clean and the staff are so friendly,...More

Date of visit: January 2019
Thank Deanne N
Reviewed 3 days ago

Predictably Good to Great- Big Menu, Something for Everybody- and all the different Cheesecakes, usually great to share as the main course servings are so big- we like this place for it's casual dining, with family and the Grandkids and with Adult Friends who like...More

Date of visit: January 2019
Thank Jeffrey L
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you very much for this review, Jeffrey. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 1 week ago

It's The Cheesecake Factory, so most likely you already know what you're in for. For me, I have to share portions since even the lunch portion is still way too much for me. I will just review the service which was excellent throughout. Waiting period...More

Date of visit: December 2018
Thank MohdH
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 1 week ago via mobile

If eating at the Cheesecake Factory, I highly suggest eating in over take out. My friend and I decided we'd get food to go because we didn't want to wait. Although I generally love the food here, today I didn't. I ordered the chicken pot...More

Date of visit: January 2019
Thank thisgirl_Gray
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are so sorry for the mistakes that were made with your to-go order! You have every right to be disappointed! Our team should have been much more attentive when putting together your order, and we will be working to make sure this is an...More

Reviewed 2 weeks ago via mobile

The complimentary bread was good, I thought it was a good start to our dinner. We had shrimp, steaks, burger- which were good. But the fish tacos were a downer- grilled fish was dry small and tasteless. Skinny tacos -not good either. Personally, I didn’t...More

Date of visit: December 2018
Thank 893lynettel
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. We are sorry to hear about your meals! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are...More

Reviewed 3 weeks ago via mobile

My daughter wanted to go the American Girl Doll store. In between shopping, we went the Cheesecake Factory. Food was good. Service started slowly because of a break (we were unaware of) we didn’t get beverages for about 20 minutes. The server was stepping in...More

Date of visit: December 2018
Thank stthomasc2016
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

We're sorry to hear your visit was not off to the best start. We will be sure to follow up on this with our team and we're glad you enjoyed the rest of your experience! Thank you for your feedback and we look forward to...More

Reviewed 3 weeks ago

The Cheesecake Factory is our go-to place for family occasions. My husband loves the Jambalaya and never orders anything else. I love their Pasta with Salmon. The virgin Mojitos are very tasty. Portions are always generous, so expect to take some home with you.

Date of visit: December 2018
Thank Sylvia M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Sylvia. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 10 December 2018 via mobile

This is the best cheesecake I have ever tasted. There are so many options, with 36 flavors to choose from. They also have a low carb option. Whe had the salted carmel and lemon raspberry. Oh my word, my mouth is watering just thinking about...More

Date of visit: December 2018
Thank SheyPrins
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 December 2018

Thank you for your review. We're so glad to hear you enjoyed your cheesecake and we look forward to your next visit!

Reviewed 29 November 2018

I ordered a Caesar Salad and it was very good and the size was big. The service here is professional and the atmosphere is great!

Date of visit: November 2018
Thank Tyu L
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 November 2018

Hi Tyu, thank you for your review. We're glad you enjoyed the food and service you received during this visit! We look forward to your next visit!

Reviewed 13 November 2018

All Cheesecake Factory locations are good and their menu is great, but most restaurants oftentimes have long waits, especially during lunch and dinner time. But food is worth it!

Date of visit: December 2017
Thank Jerry C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 November 2018

Thank you for your review, Jerry! We are so glad to hear you enjoy our food. Thanks for your patience with the wait and we hope to see you back again soon!

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Ask a question
Questions & Answers
keithmcgoverm
3 May 2018|
AnswerShow all 5 answers
Response from happychappy59 | Reviewed this property |
Yes there is .👍
0
Votes
keithmcgoverm
3 May 2018|
AnswerShow all 5 answers
Response from MSReviewer007 | Reviewed this property |
maybe call them
0
Votes
MellyMel1965
19 July 2015|
AnswerShow all 5 answers
Response from MSReviewer007 | Reviewed this property |
Check their web page for all locations!
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$100
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Special Occasion Dining, Local cuisine
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:30 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 189 The Grove Dr, Los Angeles, CA 90036-6222
  • Location: United States  >  California (CA)  >  Los Angeles>  > Central L.A
  • Neighbourhood: Central L.A
  • Phone Number: +1 323-634-0511
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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