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The Club Room

Certificate of Excellence
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2 Portola Plz, Monterey, CA 93940-2419 (Formerly Jacks Restaurant & Lounge at Portola Hotel & Spa) (Alvarado & Del Monte)
+1 831-649-2698
06:00 - 11:00
Closed now
See all hours
Sun - Sat 06:00 - 11:00
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366 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Northern Califonia
Level Contributor
175 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
Reviewed 3 days ago NEW

The buffet breakfast has a large variety of quality food. The best option is the custom omelette bar. There are many ingredients to choose from, and they prepare it fresh right there. Fruit, bacon, oatmeal, pastries, sausage, pancakes, coffee, juice, mimosas, etc. are all available.

Thank FCT3
Madera, California
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 6 April 2017

This is a very nice place to eat and convenient if you are staying at the Portola Hotel and Spa. Serves excellent breakfasts and Dinners!

Thank karend8552
Level Contributor
10 reviews
Reviewed 5 April 2017

The food at Jacks was great, I had a petite filet and chocolate cake. The filet was tiny, but exceptionally good meat!

Thank Britta S
Gilroy, California
Level Contributor
73 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 3 April 2017

We had a great dinner at Jack's - better than anticipated. We both order the Osso Buco, which was very nicely prepared and a huge portion. The calamari was also very well prepared, tender and delicious. The service was great as well - very nice waitress who knew how to do her job - timely service, without hovering. Be aware... More 

Thank Bradley B
walnut creek, CA
Level Contributor
55 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 20 March 2017

So we went on a Travelzoo voucher and the value was, in a word, incredible. No restrictions on an elaborate menu. My wife had the halibut which she described as "adequate". I had their signature ribeye steak and it was a bit tough and not particularly tasty. For starters my wife had the calamari and I had a shrimp louie... More 

Thank fassio
San Francisco, CA
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 3 March 2017

The setting at Jack's was very inviting and the wait staff bent over backwards to provide exceptional service. The menu was extensive. We shared appetizers of crab cakes and clams & mussels, which were well prepared and presented. For our entrees my wife had the scallops and I had, what turned out to be, the best pork shank with mashed... More 

Thank bobostours
Monterey, California, United States
Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 25 February 2017 via mobile

For those of you who enjoy a great Happy Hour. Jacks at Portola Plaza Hotel is excellent. The service is great and the drinks are delicious. Some unique drinks like a Manhattan or the popular Negroni are available and included in their Happy Hour. What a great way to spend an early evening even if Happy Hour is 2 hours.... More 

Thank WillaminaS
Monterey, California
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 February 2017

Took family visiting on Sunday to breakfast brunch at Jacks when they advertise that it comes with bottomless mimosas. Pros: The breakfast bar has lots of variety and Nancy who makes the omelettes is amazing. Food is good. The restaurant and the bathrooms are clean. Cons: I called that morning to check what time they closed since the website said... More 

Thank Jin D
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 22 February 2017

We also used a TravelZoo promotional voucher (3 course dinner for a limited time) and were amazed with the dinner, ambiance and service of this lovely restaurant. The promotion was a terrific deal because not only were the items on the menu numerous and varied, but the quality of each of our selections was outstanding and beautifully presented. Everything was... More 

Thank lorrainet480
Moraga, California
Level Contributor
100 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 14 February 2017 via mobile

We ate at Jack's on a Saturday night during the Pebble Beach Pro Am, and it was surprisingly dull. It was not at all full, which we had expected for such a busy weekend. The food was fine, but nothing special. The service was fine, but not excellent.

Thank calgrads
PortolaHotelSpa, Manager at The Club Room, responded to this review

Hi calgrads, Thank you for taking the time to post a review on TripAdvisor. We understand that your recent visit to Jacks Restaurant & Lounge didn't meet your expectations. It's with guest feedback like yours that helps us improve each and every guest experience. We do hope that if you visit Monterey again you will give us another try. Sincerely,... More 

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$20 - US$20
American, European, Gluten Free Options
Brunch, Breakfast
Restaurant features
Outdoor Seating, Validated Parking, Wheelchair Accessible, Serves Alcohol, Free Wifi, Reservations, Buffet, Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Groups, Local cuisine, Special Occasion Dining, Business meetings, Kids, Child-friendly
Open Hours
06:00 - 11:00
06:00 - 11:00
06:00 - 11:00
06:00 - 11:00
06:00 - 11:00
06:00 - 11:00
06:00 - 11:00
Location and Contact Information
  • Address: 2 Portola Plz, Monterey, CA 93940-2419 (Formerly Jacks Restaurant & Lounge at Portola Hotel & Spa)
    (Alvarado & Del Monte)
  • Location: United States  >  California (CA)  >  Monterey County  >  Monterey
  • Phone Number: +1 831-649-2698
The Club Room is located in the heart of downtown and inside the Portola Hotel & Spa at Monterey Bay. Start your morning off in a relaxing and cozy fireside dining room while enjoying a European-style breakfast buffet served with Peet’s Coffee® and bottomless mimosas. Open daily, The Club Room utilizes local and fresh ingredients to serve plates carefully crafted by our Executive Chef Danny Abbruzzese and his culinary team.

Offering a fresh, seasonal, buffet featuring made-to-order omelets, assorted house made pastries and muffins, sliced cold cuts, fine artisan cheeses, bottomless mimosas, and much more. Dine in the cozy fireside dining room, or breathe in the fresh coastal air on the outdoor, pet-friendly, heated patio.

Questions & Answers

Questions? Get answers from The Club Room staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?