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The Cheesecake Factory

1350 Stoneridge Mall Rd, Pleasanton, CA 94588-3214
+1 925-463-1311
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  • Excellent28%
  • Very good37%
  • Average23%
  • Poor5%
  • Terrible7%
Travellers talk about
“cheesecake” (54 reviews)
“steak diane” (4 reviews)
Closed Now
All hours
American, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
1350 Stoneridge Mall Rd, Pleasanton, CA 94588-3214
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Reviews (151)
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1 - 10 of 141 reviews

Reviewed 4 weeks ago

My friends and I had a small party here on weekend. It was so crowded, we saw lots of people stood in line, waiting for a table. Luckily, my friend booked in advance but it took almost 15m to get a table. The waiter introduced...More

Thank Michelle L C
Reviewed 29 April 2017 via mobile

We arrived around 7:45 got seated at 8 and ordered - people seated about 5 minutes after us, ordered after us, were served, eaten and out of there before we were ever served ( more than 45 minutes later ) our dinner !!! We were...More

Thank ddrobinson5
Reviewed 10 April 2017

We were told at 6:00 PM they were out of the Special. Reordered Salad and it came without dressing. Asked for shrimp on the side of a new salad. Charged extra for the shrimp and charged higher price for the salad. After numerous complaints was...More

Thank H Richard S
Reviewed 26 March 2017 via mobile

Excellent location , next to shopping mall , amazing atmosphere great food and good money value , recommend it for sure

Thank Nagi K
Reviewed 7 March 2017

I had no idea that Cheesecake Factory offered such a fabulous menu of low calorie and healthy meals! Everything we tried really was delicious and satisfying! I will definitely go back soon!

Reviewed 14 February 2017 via mobile

Very poorly managed...extremely crowded always and even slower service...often not prepared as ordered. Bored servers seem uninterested.

Thank julesberg
Reviewed 19 January 2017 via mobile

We didn't eat in the restaurant. But did order 4 different slices of cheesecake. All were delicious and lived up to our expectations.

Thank Lyndsay2020
Reviewed 4 January 2017

Had to wait ages for a table, the the children's food came out first. They had practically finished by the time our food was ready and then mine was stone cold so hubby ended up eating on his own! Wouldn't rushback there... nothing to keep...More

Thank Lisa M
Reviewed 4 January 2017 via mobile

We went there with my 6 year old grandson for lunch. My grandson's order took a while to arrive. I asked if there's wifi available, there's not. I asked if there's coloring paper with crayon, there's not. They do have children's menu. This restaurant is...More

Thank Nannetteph218
Reviewed 28 December 2016 via mobile

We waited for an hour and 10 min. Then waited for another couple of minutes more to be seated. We waited probably another half an hour or so to be served. When the food came, the spaghetti was cold, pasta hard and dry. Had to...More

Thank Estrella S
Nearby Restaurants
Outback Steakhouse
115 reviews
.68 km away
California Pizza Kitchen
47 reviews
.23 km away
Andersen Bakery
7 reviews
.46 km away
Nearby Attractions
Pleasanton Farmers' Market
63 reviews
6.04 km away
Regal Hacienda Crossings Stadium 21 & IMAX
34 reviews
3.97 km away
Stoneridge Shopping Center
39 reviews
.18 km away
Earl Anthony's Dublin Bowl
18 reviews
.87 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Breakfast, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Kids
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1350 Stoneridge Mall Rd, Pleasanton, CA 94588-3214
  • Location: United States  >  California (CA)  >  Pleasanton
  • Phone Number: +1 925-463-1311
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