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The Cheesecake Factory

395 Santa Monica Pl, Santa Monica, CA 90401-2372
+1 310-260-1296
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Overview
  • Excellent43%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (102 reviews)
“steak diane” (6 reviews)
“chicken” (15 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
395 Santa Monica Pl, Santa Monica, CA 90401-2372
All Details
Write a ReviewReviews (508)
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1 - 10 of 287 reviews

Reviewed 5 days ago

Except for the waiting time before we could get a table, this was a very pleasant dining experience. Situated in the Santa Monica Place Mall, this restaurant serves good food. I had the red beet and goat cheese salad which is wonderful. We passed on...More

Thank chopstickmama
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thanks for your review! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

Reviewed 1 week ago via mobile

Food was delicious and service fantastic with friendly staff that couldn’t do enough to please . Pineapple mojito with dinner was delicious! Enjoyed dinner so much we went back for breakfast. Everything was delicious and service once again fantastic. Make sure you go with a...More

Thank trickytrac
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 2 weeks ago via mobile

Wow more than just yummy cheesecake. Such a range of lovely food in great surroundings with great staff. Had a really nice evening. Walk through the mall and upstairs to fill your belly.

Thank Simon P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Simon, thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 3 weeks ago via mobile

We had dinner at the Cheesecake Factory last night which was absolutely amazing We shared the Crab Bites Appetiser followed by a main meal.Meals were very well presented tasted fantastic but very large portions. Unfortunately just couldn’t even think of ordering sweets. Our waiter was...More

Thank GoPlaces265706
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 3 weeks ago via mobile

We dined at The Cheesecake Factory on a recent trip to Santa Monica after friends of ours raved about it. They were right to do so! The food was fantastic but the cheesecake was out of this world! Our waiter Jose was top notch and...More

Thank Paul C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you so much for this review, Paul. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 4 weeks ago via mobile

I went with my husband as it was a, recomendation. Amazing. Steak with teriyaki was just great for mix of flavours and quality of the beef. My husband ordered doble bacon burguer and was the best one ever. Please, remember to leave space for the...More

Thank maria m
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you so much for this review, Maria. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 4 weeks ago

I ordered a appetizer as wasn’t hungry it was Buffalo Blasts when it came out got a shock as there were eight big size ones. I managed to eat 3 then rest they put in a box so I could take them home. Now I’m...More

Thank Terri T
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Terri. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 4 weeks ago

Great position outside overlooking setting sun, let down by my son's almost inedible chicken in a very strange, soggy batter with rice. My salmon from the 'skinnylishious' menu was, however, lovely. I must admit it is usually my thank you meal on the last night...More

Thank Alison H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are so sorry to hear that your son was not satisfied with his meal, Alison. We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever...More

Reviewed 3 September 2018 via mobile

This was my first visit to the Cheesecake Factory with my family. I ordered a chicken dish that tasted delicious! We tried the cinnamon and salted caramel cheesecake, best cheesecake I’ve had by far. Although they were very filling, we finished them off please bring...More

Thank Natalie W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 September 2018

Thank you so much for this review, Natalie. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 2 September 2018 via mobile

Cheesecake factory wasn’t a common chain in my brain as were british, but we knew it was good. The menu provides for everyone and has lots of choice, it’s a massive place and was a lovely atmosphere. Our food did take around fifteen to twenty...More

Thank jake w
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 September 2018

Thank you so much for this review, Jake. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
11:30 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 395 Santa Monica Pl, Santa Monica, CA 90401-2372
  • Location: United States  >  California (CA)  >  Santa Monica>  > Santa Monica
  • Neighbourhood: Santa Monica
  • Phone Number: +1 310-260-1296
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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