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Hard Rock Cafe

500 16th St, Suite 120, Denver, CO 80202-4259
+1 303-623-3191
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Overview
  • Excellent30%
  • Very good33%
  • Average24%
  • Poor8%
  • Terrible5%
Travellers talk about
“burger” (20 reviews)
“street mall” (21 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
500 16th St, Suite 120, Denver, CO 80202-4259
All Details
Write a ReviewReviews (482)
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1 - 10 of 418 reviews

Reviewed 4 weeks ago

I got to add another Hard Rock to my list of Hard Rock Cafes visited. This one did not disappoint. I got a nice outside seat and my waiter was extremely nice and helpful. He was accommodating to my special order that I wanted to...More

Thank Vacation_Commander
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks for the great review! Glad you enjoyed your visit with us. Hope you visit us again next time your in town!

Reviewed 10 January 2018

Customer service is a lost art these days, but both servers that attended to us at this Hard Rock Café were excellent. The food was standard Hard Rock fare, (which I love by the way), but the food suggestions, timely refills, and attention to detail...More

Thank Thomas W
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 11 January 2018

Thanks Thomas for the great review. Glad that our servers made you feel welcome. Hope we see you again soon!

Reviewed 7 January 2018 via mobile

As a huge music fan, i always try to get to the Hard Rock Cafe when i travel. Since it was my first time in Denver i made a point to come in. It was happy hour and the blond bartender told me the specials...More

Thank M D
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 8 January 2018

Hi MD, thanks for taking time to write us a review. We're sorry to hear about your experience and please know this issue will be addressed with out bar manager and bar staff. Hope that you will give us another chance next time your in...More

Reviewed 29 November 2017

The service was by far the best thing about this place. The food was pricey but, I get it its a Hard Rock Café. The over all quality was just alright...it didn't have any "Wow" factor to it. I probably could have gone across the...More

Thank Teasha W
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 30 November 2017

Hi Teasha, thanks for taking time to write us a review. We're sorry to hear that you were disappointed with your first Hard Rock experience, but glad that we provided great service during your visit. Hope you'll visit us again in Denver or one of...More

Reviewed 18 November 2017 via mobile

Typical Hard Rock Cafe. They do have a decent happy hour. Some cool memorabilia. Especially enjoyed seeing a sled from the Beatles’ film Help!

Thank Heather S
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 20 November 2017

Hi Heather. Glad you enjoyed the happy hour and memorabilia. Hope you'll visit us again sometime.

Reviewed 16 October 2017

Great place in style of old good Hard Rock Cafe. Beef fajitas is highly recommended! Thanks to our waiter Joe for an excellent service and positive mood :)

Thank olgaedvardsson
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 23 October 2017

Thanks for the great review. Glad you enjoyed the fajitas. Will pass along your kind words to Joe. Hope we see you again soon!

Reviewed 6 October 2017 via mobile

Got sat immediately. Then waited about 5-7 min before being greeted. Saw our server casually talking with others in meantime. Then she came to take our order walked off to back. Came back to table sitting immediately next to us and offered them drinks as...More

Thank AmyMarcel
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 17 October 2017

Hi Amy. So sorry to hear about your experience. If you would be so kind as to tell us when you came in, what time, who your server was, etc. we would love to correct the situation and try and win back your business. You...More

Reviewed 5 October 2017 via mobile

Was there with several friends and the last picture behind the bar, who identified herself as the bar supervisor, was hands down the worst person serving behind the bar I have ever witnessed. Rude, snappy and made you wonder why she's in the service industry....More

1  Thank Gary L
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 17 October 2017

Hi Gary. Thanks for taking time to write us a review. As someone who works in the hospitality industry, you know the importance of great customer service. We're sorry to hear that we failed on your recent visit. We would love to try and win...More

Reviewed 4 October 2017

The food was okay, nothing special. Typical Hard Rock chain food. Service was just okay also. Prices pretty steep compared to other place around that I visited. You are paying for the name for sure.

Thank beachinfool
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 5 October 2017

Thanks for the review. Hope you'll visit us again sometime.

Reviewed 2 October 2017 via mobile

I have a ton of food intolerances, and eating out is very difficult for me. However, Jacob as amazingly accommodating. My family ordered nachos, which I can’t have, and we didn’t even ask, he just brought out a plate of plain chips for me! Probably...More

Thank Melody D
HRCDenverMgmt, Director of Sales at Hard Rock Cafe, responded to this reviewResponded 2 October 2017

Thanks Melody for the great review! Will pass along your kind words to Jacob. He rocks! Hope we see you again soon.

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Ask a question
Questions & Answers
cksteven1126
17 July 2015|
AnswerShow all 4 answers
Response from HRCDenverMgmt | Property representative |
The surrounding blocks are lined with parking meters, and there are also multiple lots and garages within a few blocks from us. We'd love to help you book a large party! Call our Sales Team at 303-623-0856.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$25
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Wheelchair Accessible
Dining Style
Casual Dining
Good for
Special Occasion Dining, Groups, Child-friendly, Bar Scene, Kids
Open Hours
Sunday
9:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 500 16th St, Suite 120, Denver, CO 80202-4259
    (Corner of 16th & Glenarm)
  • Public Transportation: The light rail can take you directly downtown to either the Union Station stop in LoDo or the 16th Street Mall stop on California, just blocks from the Hard Rock Cafe! Also, the complimentary Mall Shuttle travels up and down 16th Street Mall between Union Station and Civic Center Station, taking you right to the cafe located on Glenarm.
  • Location: United States  >  Colorado (CO)  >  Denver>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 303-623-3191
Description
Denver was founded in 1858, the first spot where gold was discovered in Colorado during the heyday of the Gold Rush. While still firmly rooted in its Western past, modern-day Denver spotlights sharp skyscrapers, clean streets and literally dozens of parks that give it a much younger and more progressive feel in the new millennium. Although nicknamed the "Mile High City," Denver doesn't lie in the mountains at all. The city itself is completely flat, sitting on high plains with the Rocky Mountains as a majestic backdrop. Stop by the Hard Rock Cafe Denver the next time you're visiting the "Mile High City"! Located in Denver Pavilions, this two-story walking mall on 16th Street was recently rated Denver's #1 tourist attraction, but that doesn't mean locals don't hang out here, too! We're the #1 spot for everyone, and as always, the Hard Rock Cafe is easy for everyone to find. Just look for the 20-foot neon guitar and spread the word that there's still gold to be found inside our doors! (Gold-album recording artist memorabilia, that is.) So if dry mountain air has left you parched, unhitch your wagon and have a seat at our handcrafted oak bar for the tastiest drinks and the best grub this side of the Mississippi. No horses inside though, please, just the occasional pony keg.
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