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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Location and contact

0.2 km from Vail Mountain Resort
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PRICE RANGE
US$5 - US$10
Special Diets
Vegetarian Friendly
Meals
Lunch, Breakfast
CUISINES
American, Fast food
FEATURES
Takeout, Seating, Television
Reviews (233)
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228 results
Traveller rating
100
72
28
14
14
Traveller type
Time of year
LanguageEnglish
Traveller rating
100
72
28
14
14
Show reviews that mention
All reviews ice cream sandwiches gelato one scoop unique flavors small place take out cone
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Reviewed 3 weeks ago

We have ordered take out sandwiches from here several times, and they are always great and very fast. They are in the heart of the village and do great business. It's probably one of the best sandwich spots.

Date of visit: January 2021
Helpful?
Reviewed 21 December 2020

Bad customer service, the employees have a lot of actitud. They need training on how to kindly speak to clients. The employees are arrogant and treat you like you don’t have other choices. Food is worst than fast food. Free advice to save your day:...go to the big bear bistro and you will thanks me.More

Date of visit: December 2020
Helpful?
Reviewed 26 September 2020

The sandwiches were good and Large. The ice cream was Yummy! Its downstairs off the street so you have to look for it. It's a small place. There is little seating inside. We like it!

Date of visit: September 2020
Helpful?
Reviewed 20 July 2020

There was a line out the door and most tables were filled. Since many customers only purchased desserts, one suggestion would be to have a pay point after the ice cream/gelato so that customers don't have to wait through the entire line and behind customers...purchasing from the deli. There were several unique flavors and we all enjoyed what we ordered.More

Date of visit: July 2020
Helpful?
Reviewed 16 February 2020

Picture a hole in the wall and you will be at this Deli. Let's start with the 2 not helpful attendants that takes your order. This was my first time there and I am trying my best to make a quick decision because I have...to read all in the wall menu... (there are no suggestions ...just bored and unfriendly faces.) I order m breakfast and walk the line to pay for my meal and the cashier also unfriendly. When I ask for what types of drink they have all she does is to point me to the coolers... she did not waited for me and started checking out other people. I pay and the system ask to leave a tip. I leave a tip out of courtesy bu really... why should I? No one will take your food to your table.. (if you can find a table...) otherwise you will be standing. They call your number when your meal is ready and you pick it up with the "not so friendly 2 attendants". Not given utensils, no a word of where they are located... where to find anything! Only the locals are the ones willing to help. I was seated almost by the door and had to contend with the cold because "the 2 not friendly attendants" were hot so they did not allowed anyone to close the door. I usually try not to leave a bad review because people need a job... But I just can phantom why these restaurants with such a bad service are still in business. Why should I have to pay $20 for a scrambled eggs, toast and $5 for a juice in a basement? not to mention also a tip for no service?More

Date of visit: February 2020
Helpful?
Reviewed 12 November 2019 via mobile

Great ice cream! Doesnt seem to matter what the temperature is, the desire for Joe's Famous Ice Cream is well worth it.

Date of visit: November 2019
Helpful?
Reviewed 29 October 2019

I wanted a snack and have a sweet tooth so I stopped here for some gelato. I ordered Almond Joy and toasted marshmallow fudge swirl and it was delicious.

Date of visit: September 2019
Helpful?
Reviewed 29 August 2019

Sandwich pasta salad and drink cost 23 dollars it’s average at best. It’s vail! There’s a lot of cool food to try that way better for $$.

Date of visit: August 2019
Helpful?
Reviewed 9 August 2019

I broke my front tooth when I bit into what felt like a rock in the bottom of my cone. My husband and I discovered a freezing cold, rock hard malted milk ball when we looked at my cone. The milk ball didn't even break...when I bit into it. The owner, Joseph Joyce, is accusing me of lying that this happened and is refusing to submit an insurance claim or offer any compensation for the $9K I now have in dental bills. He has been dismissive, condescending, and obstructive in response to me. He's even threatened to sue me for defamation because I wrote in my first review that they served me a frozen milk ball and "we don't serve frozen malted milk balls. They're soft." What he doesn't seem to understand is that, even though in his mind this isn't possible, it actually happened to me. Please advise me, Joseph Joyce, of the correct way to describe the freezing cold, rock hard malted milk ball that was in my cone. What is actual fact is that I lost a healthy, disease-free tooth eating an ice cream cone, have close to $9,000.00 in dental bills from this injury and the owner is refusing to take any responsibility. Instead, he's blaming me.More

Date of visit: June 2019
Helpful?
Reviewed 6 August 2019

I last visited 9 years ago and it's just as great now. Lots of wonderful options for picnics and take-out: sandwiches, salads, deserts.

Date of visit: August 2019
Helpful?2  
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