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The Grill

Certificate of Excellence
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280 Vanderbilt Beach Rd, The Ritz-Carlton, Naples, FL 34108-2371
+1 239-514-6001
Today
18:00 - 22:00
Closed now
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Hours:
Sun - Sat 18:00 - 22:00
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236 Reviews from our TripAdvisor Community

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Showing 224: English reviews
London, United Kingdom
Level Contributor
110 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Hotel is awesome, so we went for dinner. Decor very nice. Had to wait for our reservation the hostess is definitely passed her expiration date, and rather condescending, being told "You kids won’t mind waiting" absurd. The pretzels are good and the wine list extensive. my lobster bisque was very good then the Delmonico steak very good, sides are not... More 

Helpful?
Thank jerry123456789
TheRitzCarltonNaples, Manager at The Grill, responded to this review

Dear jerry123456789, Thank you for taking time to share your comments regarding your recent visit to The Ritz-Carlton, Naples. I am thrilled to hear it was an “awesome” experience! However, I am very sorry to read your comments about The Grill. The Grill is our finest dining experience and these lapses in service are not in keeping with our standards.... More 

Noblesville, Indiana
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

The food is delicious and the service is top-notch. While you might be hesitant to go with children, if yours are well-behaved and used to fine dining, the staff caters to them extremely well. Great wine selection too.

Helpful?
Thank TVnewschic
Oakville, Canada
Level Contributor
61 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 1 week ago

I enjoy nothing more than giving great reviews and having been to The Grill at the Ritz-Carlton I was looking forward to writing another. I must add the hotel is gorgeous. They were fully decorated for Christmas inside and out and have done a great job. The Grill has been renovated in the last few years and I can only... More 

Helpful?
1 Thank GrahamKerr_12
TheRitzCarltonNaples, Manager at The Grill, responded to this review

Dear GrahamKerr_12, Thank you for taking time to write a review about your recent visit to The Grill. I am thrilled to know that you enjoyed the newer design that now features a soft grey pallet. The experience you outlined in your review is not in keeping with our product and service standards and I am truly disappointed to learn... More 

Cleveland, Ohio
Level Contributor
153 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We enjoyed a very nice meal on the property and never had to leave the resort. Service was excellent, the food awesome and the bar tender treated us very well.

Helpful?
Thank LastFlightOut21
Naples, Florida
Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The holiday decor at the Ritz Carlton is superb, from the signature tree in the lobby to the winter wonderland in the ballroom. The Grill is an inviting restaurant with soft grey tones. We requested a table by the fireplace, even though it was not working the staff created a nice candle display. We were greeted by our server; Aldemar,... More 

Helpful?
Thank LADrumAZ
Greater Cincinnati
Level Contributor
61 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The Grill is one of the more elegant restaurants in Naples, where men are expected to wear coats. The service and food is what you would expect in a nicer restaurant.

Helpful?
Thank brownwells
Management response:

Dear brownwells, Thank you for your review of The Grill. Guest's truly appreciate the refined, formal atmosphere that The Grill provides. It's a wonderful choice for a special occasion or for hosting an important business client. A Luxe eatery with crystal chandeliers presenting aged meats & seafood, plus a long wine list, there is something to offer for all taste... More 

Atlanta
Level Contributor
68 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 7 December 2016

The menu choices, service, and wine selection were superb. We had a large party; about 20 guests, and the staff serving us did an outstanding job.

Helpful?
Thank Cgg2nd
Management response:

Dear Cgg2nd: Thank you for writing a Trip Advisor review about your experience at The Grill. We pride ourselves to be one of the best steakhouses in the Naples area, and we are glad that you chose us as your dining destination. The elegant menu, prepared by our experienced chefs and our vey extensive, but carefully selected list of wines,... More 

New York City, New York
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 7 December 2016 via mobile

Wasted with so many things gone wrong I am not sure where to begin. At $400 a couple you expect some standards but we were disappointed on all fronts. (1) The room is small and so while it was nice to have a grand piano in the middle of the room, it was not so grand for those close to... More 

Helpful?
Thank MR8907
TheRitzCarltonNaples, Manager at The Grill, responded to this review

Dear MR8907, Thank you for taking the time to write a review about your recent visit to The Grill. The Grill is our finest dining experience so I am truly disappointed to learn that, on this occasion, we did not meet your expectations. Please know we take your feedback very seriously. I have shared your comments with both the Chef... More 

New York City, New York
Level Contributor
212 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed 5 December 2016 via mobile

When you enter the lobby of RC hotel, one is immediately impressed with huge life size detailed ginger bread house, decorated with candy canes, macaroons, Hershey kisses and other sugary artistic tools. Wow what a work of art. One cannot but admire Christmas trees, beautifully decorated in the hallway of the way to The Grill. Seeing this was definitely worth... More 

Helpful?
Thank Edecia
NYC Metro
Level Contributor
91 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 9 November 2016

Too often, an expensive meal can be disappointing on some level (food quality, presentation, service, menu selection, etc.). Not so at The Grill where they're knocking it out of the park in all areas. Our waiter, Aldemar, was fantastic - attentive, friendly, engaging, humorous and knowledgeable. He made a great meal even more enjoyable. The Grill is well worth the... More 

Helpful?
Thank VinoVeritasZZ
Management response:

Dear VinoVeritasZZ, Thank you for your review of The Grill, our fine dining restaurant specializing in rare aged steaks and fresh seafood. It was a delighted to read that all aspects of your experience was a five star experience. Aldemar is a wonderful addition to The Grill team and I'm delighted he conveyed his wonderful service to you. Thank you... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$40 - US$200
Cuisine
Steakhouse, Seafood, Vegetarian Friendly, Vegan Options
Meals
Dinner
Restaurant features
Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Private Dining, Seating, Parking Available, Valet Parking, Wine and Beer, Validated Parking
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Business meetings, Romantic
Open Hours
Sunday
18:00 - 22:00
Monday
18:00 - 22:00
Tuesday
18:00 - 22:00
Wednesday
18:00 - 22:00
Thursday
18:00 - 22:00
Friday
18:00 - 22:00
Saturday
18:00 - 22:00
Location and Contact Information
  • Address: 280 Vanderbilt Beach Rd, The Ritz-Carlton, Naples, FL 34108-2371
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Naples>  > North Naples
  • Neighbourhood: North Naples
  • Phone Number: +1 239-514-6001
Description
Exuding sophistication, The Grill's design is a contemporary update to a classic masterpiece. Retaining the beautiful crystal chandeliers, impeccable service and exceptional menu offerings that The Grill's discerning patrons have come to expect, the design features a soft gray palette, inspired by the Gulf of Mexico after a summer rain. Providing the best culinary experience, The Grill is the perfect setting for an intimate dinner that lingers into the late hours with menu selections including dry-aged beef, fresh seafood, seasonal favorites and a collection of international award-winning wines. Reservations recommended. Dress for the evening is casual elegance. We request that attire such as shorts, t-shirts, flip-flops, and ripped jeans be reserved for another occasion. Voted Diners Choice Best Naples Restaurant by Open Table Diners.

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?