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The Palm

#182 of 2,902 Restaurants in Orlando
Certificate of Excellence
$$$$
Florida Center
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5800 Universal Blvd, Orlando, FL 32819-7834 (Major)
+1 407-503-7256
Website
Today
17:00 - 21:00
Closed now
See all hours
Hours:
Sun 17:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
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586 Reviews from our TripAdvisor Community

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Showing 540: English reviews
Minnesota
Level Contributor
91 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We were here on a business dinner with about 22 people. We had our own room, which is nice, but you don't get to see much of the restaurant when you eat in a private dining room. And it tends to get noisy!! But we had a great time. First off we ordered apps for the table: coconut crusted sea... More 

Helpful?
Thank xxoox
Christian G, General Manager at The Palm, responded to this review

Thank you so much for the review. I am very happy to hear that everyone enjoyed their dinners and the night was a success. We take a lot of pride here in Orlando providing the best dining experience. Please be sure to say hello next time your in the restaurant or call me at the restaurant if you ever need... More 

Lee's Summit, Missouri
Level Contributor
167 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Always good restaurant which I go to every year. You can't go wrong with fine dining at The Palm and it's nice to walk around the Hard Rock Hotel after dinner.

Helpful?
Thank KurtLS
Christian G, General Manager at The Palm, responded to this review

Hello Kurt, Thank you so much for the review. We really take a lot of pride in providing a great experience with our guests here in Orlando. Please say hello next time you are in. Christian Gabriel General Manager 407-503-7256 cgabriel@Thepalm.com More 

West Chester, Ohio
Level Contributor
107 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Some of the food was great but the $55 dollar filet I ordered medium came as rare as could be, I should have sent it back but I did not but it was awful. The side dishes were really good especially the three cheese potatoes. The room and setting were really nice.

Helpful?
Thank Gary B
Christian G, General Manager at The Palm, responded to this review

Hello Gary I want to thank you for your review, both positive and critical reviews help our restaurant improve to eliminate mistakes, as well as to repeat excellence. I would like to get the opportunity to show you the Palm experience next time you are in town. Please feel free to reach out to me with any more details of... More 

Hamilton, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

My associates and I ate at The Palm, and it was one of the best experiences I've had in dining. The staff treated us as though we were royalty, and the food was wonderful. I especially appreciated how they allowed us to enjoy each course without rushing the next course. This was an experience I recommend everyone take part.

Helpful?
Thank Brandon P
Christian G, General Manager at The Palm, responded to this review

Hello, Thank You so much for your review. We really enjoy when a guests leaves feeling like royalty and the whole experience was wonderful. Here at the Orlando Palm we take a lot of pride in making our customers happy and we are so proud we delivered for your group. If I can help with anything in the future please... More 

New Jersey
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

I went with a family of five. I dined at Chatham's the night before, which according to the internet is supposed to be one of the best restaurants in Orlando. The service was very good at Chatham's but the food was weak. The service I received from server Alex Coba at the Palm was on another level. The food at... More 

Helpful?
Thank drrac2
Christian G, General Manager at The Palm, responded to this review

Hello, Thank you so much for taking the time write this review. I enjoyed talking with you and I am happy that your family enjoyed everything. Hopefully next time you are in Orlando you will stop over for a visit. Cheers, Christian Gabriel General Manager cgabriel@thepalm.com 407-503-7256 More 

Leeds, United Kingdom
Level Contributor
69 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Most people who spend much time in the US will know the Palm chain of restaurants - the ubiquitous steakhouse with caricatures of semi-famous people on their walls. The restaurant at the Hard Rock in Orlando is not a whole lot different to all the others... BUT, I would like to give a shout out for the team in the... More 

Helpful?
Thank Anthony_from_DCR
Christian G, General Manager at The Palm, responded to this review

Hello Anthony, Thank You so much for the great review for our bar. We have an amazing crew in the bar and we are so happy that we have become a regular spot for you to bring guests. If you ever need anything at all please feel free to reach out. Christian Gabriel General Manager cgabriel@thepalm.com 407-503-7256 More 

New York City, New York
Level Contributor
445 reviews
266 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I am not a generally a steak house fan but have to concede that the food here was very, very good. We shared a half and half (onion strings and fried potatoes) with blue cheese and the onions strings were great. We also shared the creamed spinach and mushrooms both of which were delicious and the portion very generous. My... More 

Helpful?
Thank AnAnthropologist
Chicago
Level Contributor
34 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

If you're seeking a virtually guaranteed excellent meal with attentive service in a classic steakhouse atmosphere, this is your place. Everything here is no different than at other Palm locations, right down to the caricatures on the walls. That certainly includes massive, perfectly prepared steaks. But -- after a stiff, Mad Men-style cocktail (I prefer the Vesper) -- be sure... More 

Helpful?
Thank ThatToddlinTown
laredo, TX
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Once again the Palm delivered an excellent steak and the kids loved the chicken Parmesan. Only issue was the waiter had too many tables. Service was not the same as other Palm locations

Helpful?
Thank jgo32
Christian G, General Manager at The Palm, responded to this review

Hello, Thank You for this review. I am so happy that you and your family enjoyed your dinners. Every comment is a way for us to improve. We actually are very serious about our service and providing the best possible. I would like to get some details so that I can correct this issue and make sure this is not... More 

Saskatoon, Canada
Level Contributor
401 reviews
276 restaurant reviews
common_n_restaurant_reviews_1bd8 225 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

First off this place is in a hotel. They will validate your parking at the front counter. This place was packed and the loudest restaurant I have ever been to. We were a party of 5 at a sound table and could barely hear each other. The service was ok, really slow and quite un-attentive. My colleagues previously dined at... More 

Helpful?
Thank fancytravelreviews
Christian G, General Manager at The Palm, responded to this review

Hi, I want to thank you for your review we take every one of our reviews serious and use them to improve everyday. Here in Orlando we take a lot of pride in providing the best experience possible and I am sorry we fell short. I would like the opportunity to speak with you regarding the dinner so that I... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$16 - US$80
Cuisine
American, Steakhouse
Meals
Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Groups, Child-friendly, Business meetings, Bar Scene, Romantic
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 5800 Universal Blvd, Orlando, FL 32819-7834
    (Major)
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando>  > Florida Center
  • Neighbourhood: Florida Center
  • Phone Number: +1 407-503-7256
Description
Orlando Palm Restaurant is located in the cities hottest hotel, The Hard Rock Hotel at Universal Studios and has truly become the place to "see and be seen." for over 80 years, Palm Restaurant has been famous for USDA prime aged steaks, Jumbo Nova Scotia Lobster, Italian entrees, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. You Belong at Palm Restaurant...The Classic American Steak House. It's your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm and other visitors
4 questions
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1 month ago
11 months ago
Ypsilanti, Michigan, United States
over a year ago

See all questions (4)

Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?