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Chili’s Grill & Bar

) #1,935 of 2,958 Restaurants in Orlando $$ - $$$ American, , Mexican
7385 W Colonial Dr, Orlando, FL 32818-6507
+1 407-295-6445
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Overview
  • Excellent22%
  • Very good28%
  • Average25%
  • Poor18%
  • Terrible7%
28 Mar 2017
“Plastic Utensils ”
26 Mar 2017
“Good food. Good service. Good value.”
Closed Now
All hours
CUISINES
American, Bar, Mexican, Southwestern, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
7385 W Colonial Dr, Orlando, FL 32818-6507
All Details
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Reviews (54)
Traveller rating
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1 - 10 of 43 reviews

Reviewed 23 May 2017 via mobile

Why did we choose this restaurant for only god knows we went in got seated given menu order taken delivered food ok for price then when you pay you use a tablet on your table the company wants you to have as little interaction as...More

Thank tony h
Reviewed 29 March 2017 via mobile

This location was our favorite when we were regulars, roughly 2 1/2 years ago. We now live further away. When we arrived it was not too busy, we waited for about 10 mins. before we were sat. Service was alright, food just took some time....More

Thank Dee L
Reviewed 27 March 2017 via mobile

Sat at the bar. Good service and quick food. Can't beat the drink specials. We have been here a few times and this experience is the usual.

Thank Kathleen R
Reviewed 8 March 2017 via mobile

You should wonder when there are no cars in the lot at lunch time. When I went in I stood there for ten minutes and was not acknowledged. They were not busy and very few people in restaurant. Finally I just sat myself at a...More

Thank Nancy L
Reviewed 3 March 2017

This Chili's is very dirty the kitchen area had food on the floor service is very slow. The food was just ok. will not be going back to this location again.

Thank coolbreezejohns
Reviewed 18 January 2017 via mobile

As I was a little tired, I decided to order some ToGo food and I did online. My kids were tired so I called the restaurant to make sure they received the order and Sarah answered the phone. She was very polite and confirmed my...More

Thank smm012015
Guest Engagemen... T, Guest Relations Manager at Chili’s Grill & Bar, responded to this reviewResponded 20 January 2017

Thank you so much for taking the time to send us this feedback. We're happy to hear you enjoyed the To-Go service from Sarah at our West Colonial Chili's. We will share this feedback with the manager and look forward to your next visit!

Reviewed 17 January 2017 via mobile

When we arrived at the restaurant the hostess said there was a 5 to 10 minute wait we got seated in about seven minutes the restaurant was almost empty they closed one section down there should not have been a wait for the amount of...More

Thank steve n
Guest Engagemen... T, Guest Relations Manager at Chili’s Grill & Bar, responded to this reviewResponded 18 January 2017

Thank you for this review, Steve, and we’re very sorry to hear about this experience. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your experiences with...More

Reviewed 27 November 2016 via mobile

This is a fast casual chain TexMex restaurant that is very popular in the USA. It serves American style portioned food (translation: big portions). To be fair, there is a lot of variety in the food selection that the menu has to offer, their is...More

Thank FMPENA
Reviewed 19 October 2016 via mobile

Service was very very slow. About 20 minutes to get the initial appetizer and the entrees took about 30 minutes. Myvside dishesbwere cold and to pay? Waited sbout 25 minutes. We were there for 40 minutes more than we should have been.

Thank Jorge andSayara M
Guest Engagemen... T, Guest Relations Manager at Chili’s Grill & Bar, responded to this reviewResponded 21 October 2016

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you.

Reviewed 12 August 2016 via mobile

We visited the one in Sheridan Fort Lauderdale. The service was good. The food was served quicjly and was very delicious. We started with the California flatbread which was delicious and very well presented. For our main meals we had ribs, steak, crispy chicken, fries,...More

Thank Kelly B
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Bar, Mexican, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 7385 W Colonial Dr, Orlando, FL 32818-6507
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando
  • Phone Number: +1 407-295-6445
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