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701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
+1 561-802-3838
11:00 - 22:00
Open now
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Sun - Sat 11:00 - 22:00
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948 Reviews from our TripAdvisor Community

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Showing 814: English reviews
Whitley Bay, United Kingdom
Level Contributor
289 reviews
206 restaurant reviews
common_n_restaurant_reviews_1bd8 171 helpful votes
Reviewed yesterday NEW

I appreciate Cheesecake Factory is a highly recommended restaurant chain but you need to resolve your issues with your front of house young lady who is so rude that we walked out. We were looking for a table outside as it was half empty but you didn't have enough servers outside so we were told we it was full. After... More 

Thank timsc-62
Amsterdam, The Netherlands
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

We usually go to the Cheese cake factory in Miami and we are always very happy to eat there. As we were in West Palm Beach we tried the CCF there. But what a disappointment. The food was cold and dry. The lime on my fish tacos was so dried out I couldn't even get a drop of juice out... More 

Thank Regine_R70
West Palm Beach, FL
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

You can always count on Cheesecake Factory to serve up delicious, oversize-portion entrees, appetizers and, of course, cheesecake! Most meals will feed two adults (or take half home for the next day's meal!), and the appetizers are easily shared by 3-4 adults. Their salads are absolutely huge, and are bursting with flavor. Some many of the salad ingredient combinations are... More 

Thank Jerrys_Girl08
Level Contributor
76 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

My son wanted to go here against my desires, only because I didn't want to drive downtown. We arrived about 7 pm and got right in. We soon had a server and took our drink orders. We had an appetizer, and ordered 3 meals. Food was good but drinks were expensive. I had a draft beer 7$, way too much,... More 

Thank Alan N
Level Contributor
72 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago via mobile

Enter and walk up to the reception desk. Once you get past the clueless hostesses, you are generally greeted by a pretty competent waiter/waitress. Once again, such was our experience. Yes, this is not our first rodeo at the City Place Cheesecake Factory! Then comes the eclectic and robust menu. Beware! One has to be very, very careful at this... More 

Thank BBragger
Lexington, Kentucky
Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Menu is the same as any other Cheesecake Factory, but their staff was delightful. Happy Hour is good, and the location in Cityplace was awesome!

Thank Shane R
Level Contributor
74 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago via mobile

This location serves gluten free options but beware that the food here is very fair. But the gluten free Godiva cheesecake is delicious!

Thank FoodieTootie
Providence, Rhode Island
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Whenever I visit CityPlace I always make time to eat at Cheesecake Factory. Everything about this restaurant is "on point". The setting, the atmosphere, the food, and of course the cheesecake! I highly recommend it!

Thank edfernandez2016
Abaco Islands
Level Contributor
4 reviews
Reviewed 2 weeks ago

Nice place to take the family to eat. The staff is very helpful and friendly. The atmosphere was so relaxing.

Thank paulclaudiapinder
Ottawa, Canada
Level Contributor
33 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

We were in holidays in Palm Beach we went there for dinner, because the salads, the drinks at the bar and the surondings. You can eat a typical delicious American cheese cake.

Thank mother123458

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Restaurant Details

Rating summary
  • Food
  • Value
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Special Occasion Dining, Child-friendly, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
  • Location: United States  >  Florida (FL)  >  West Palm Beach
  • Phone Number: +1 561-802-3838

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?