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Hard Rock Cafe

$$ - $$$
Near North Side
American, Bar
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63 W Ontario St, Chicago, IL 60654-3808 (Clark Street)
+1 312-943-2252
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 01:00
More Info
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557 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

My friend collects pins at all the Hard Rocks she visits! I've been with her as she bought pins in Vegas, Key West and now Chicago! Great music and drinks! Rock on!

Helpful?
Thank Em M
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Awesome! Nice to hear you enjoyed the music and the drinks! Also, we are glad you all were able to take home a piece of Hard Rock Chicago with you. Thank you for the review! We hope to see you again soon. We will be releasing some new Pins later in the month! More 

now Orlando
Level Contributor
161 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We went here with a group of 30 for a business dinner and the place was great. We had great service and the food was very good I had the 12oz steak. Would go back for sure. Not as big as one in Orlando but it was a nice visit and the staff was excellent.

Helpful?
Thank JTTsports
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback and the review. I will share it with my managers and staff! Rock On! More 

Clearwater, Florida
Level Contributor
112 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The service and selection was perfect for the girls to stay busy. Great location and awesome booth in the back.

Helpful?
Thank webbsyght
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the 5 star review and we are happy that you enjoyed your recent visit. I will share your feedback with my team! We hope to see you again in the future. Rock On More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Food was good but the setting was very uninspiring. Memorabilia was sparse and dull. Service was good but not very fun. Gift shop short on sizes of their classic white t shirt.

Helpful?
Thank Kate M
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for your recent visit and for taking the time send me your feedback. I am glad to hear you enjoyed the food and service. We take great pride in delivering a great dining experience to each and every guest that comes through our doors. That includes a fun environment and unique memorabilia. I am sorry that you were... More 

Trim, Ireland
Level Contributor
67 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 27 November 2016 via mobile

We visited the hard rock recently as we were staying close by. As always the food is prepared to a good standard. I had a bbq burger. It was a bit greesy but it was very flavoursome. Just a tip if ordering a drink (ie mojito) order the souvenir glass, it is 5 dollars more but you get a bigger... More 

Helpful?
Thank Tomas C
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the review. We are glad you enjoyed your experience and took home a piece of Hard Rock Chicago. I will share your food observations with my Chef. Hope to see you next time you are in Chicago! More 

Belle Mare
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 November 2016

My first stay at Hard Rock Chain. The place is nice, great atmosphere a bit disturbed at the moment by a likel school classes visiting it. The staff was perfect, very helpful and advising the right drinks and food to choose. Local beer was excelent.

Helpful?
Thank 167ondrejs
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

We are glad you enjoyed our local beer selection. We change it seasonal, so next time you are in Chicago, stop by again! Cheers and thank you for the review! More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 25 October 2016 via mobile

Was completely disappointed when I attended here. I'd sat at the bar, awaiting service for several minutes- I'd understand the delay had it been remotely busy. My cocktail cost around $16, as I wanted to keep the glass. When I paid for my drink with a $20 the bar tender automatically assumed that I'd left a tip and put my... More 

Helpful?
Thank Enigma77
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

First, I would like to thank you for your continued patronage and support to the Hard Rock Café. I am so sorry to hear about your recent experience here in Chicago. As you know, we take great pride in delivering a great dining experience to each and every guest that comes through our doors. We clearly did not deliver on... More 

West Sussex, England.
Level Contributor
248 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 19 October 2016 via mobile

Having visited several Hard Rock Cafes worldwide I am sorry to say that this was the worst in terms of ambience, decor and food. Our server was the usual over exuberant type associated with this chain and did his best to make our visit worthwhile. Perhaps HRC has had it's day!!! There are plenty of better joints for a burger... More 

Helpful?
Thank Essjay9
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

First, I would like to thank you for your continued patronage and support to the Hard Rock Café. I am so sorry to hear about your recent experience. As you know, we take great pride in delivering a great dining experience to each and every guest that comes through our doors. We clearly did not deliver on that promise during... More 

Melbourne, Australia
Level Contributor
44 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 11 October 2016 via mobile

I had planned to enjoy a burger & beer to celebrate running the Chicago marathon but left bitterly disappointed. Upon arrival I was told my online booking hadn't been received because they don't get online bookings - um, why do you have an online booking form that gives confirmation on your website if you don't take bookings that way!?! I... More 

Helpful?
Thank TravelBunnyO
ChicagoGM, Manager at Hard Rock Cafe, responded to this review

Congratulations on your run at the Chicago Marathon. We are sorry to hear you had issues with your ID during your recent visit to Hard Rock Cafe this past weekend. The state of IL does have ID requirements for serving alcohol that we as a company obey and apologize for any inconvenience this may have caused you. We hope you... More 

Saginaw, Michigan
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 October 2016

We stopped by for a quick beer and munchie..Excellent service and great food. Kinda pricy, but the service made it worth it.

Helpful?
Thank geckogirl72
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the review. We are glad you enjoyed the food and service, I will share your feedback with my staff! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$30 - US$30
Cuisine
American, Bar
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Child-friendly, Bar Scene, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighbourhood: Near North Side
  • Phone Number: +1 312-943-2252
Description
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. Visit www.hardrock.com/chicago & click on "events" to see the upcoming events for 2008. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!

Questions & Answers

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3 questions
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Newport, Kentucky
1 day ago
over a year ago
over a year ago

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?