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Hard Rock Cafe

63 W Ontario St, Chicago, IL 60654-3808
+1 312-943-2252
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“burger” (31 reviews)
“fries” (22 reviews)
“chicken” (12 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
63 W Ontario St, Chicago, IL 60654-3808
All Details
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Reviews (646)
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1 - 10 of 443 reviews

Reviewed 2 weeks ago

We go to Hard Rock for the T shirts and the music as well as the food. It was good as usual. And half a block from our hotel.

Thank Deborah D
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for stopping by to see us! Glad to hear you enjoyed your visit and experience. We hope to see you again the next time you are in Chicago.

Reviewed 2 weeks ago

I enjoy drinks and apps here. The deserts are also very good and large enough to share. The music can be loud if there is a band playing. They also do get really crowded at night.They have valet parking so that is nice in the...More

Thank bmwdiscman
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for the review. What would have made it a 5-star review? Hope to see you again soon

Reviewed 3 weeks ago

Fun interesting place as soon as you walk through the door. Lots of memorabilia hanging around. Fun little gift shop. Waiter was very nice, helpful, explained we could walk around and photograph anything on the walls. We went for lunch, some of us had burgers,...More

Thank Jennifer S
Reviewed 4 weeks ago via mobile

Just stopped by the Hard Rock Cafe for lunch earlier today, and must say, the food was great! Also, the service was great as well. I highly recommend everyone that stays in Chicago, to try this place! Can't wait to eat here again.

Thank Alexander D
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you for the Rockstar review Alexander! I will share you feedback with my staff. Hope to see you again!

Reviewed 5 weeks ago

It is one of the smaller HRC that we have visited but it came up big with personality. The staff here were all very friendly and accommodating. We must have been checked in on about 8 times during our meal from different workers. Our waitress...More

1  Thank Dan D
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dan- Thank you for the 5 star rockin' review and your feedback. Nice to hear about your service and hospitality experience. As you know everything we have on display in our cafes are authentic pieces of memorabilia. Unfortunately the poster you saw is a replica...More

Reviewed 19 August 2017 via mobile

I went on Downtown Chicago trip with friends. We ended up our night to have drinks in this place. The server was very friendly and helped us a lot . Also we shopped in their store. Great place to hang out.

Thank susi23
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you for the feedback and the 5-star review. Hoe to see you again soon.

Reviewed 10 August 2017

Didn't actually eat here. review is simply observation of the place as a tourist destination. Interesting to wander around ... recommend going at a slow mid afternoon time frame for peaceful viewing of the R n R artifacts all over the walls and the gift...More

Thank northernk
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 August 2017

Thank you for stopping by. We hope next time you will dine with us. Any other feedback you want to share? What would have made a 5 star review?

Reviewed 7 August 2017

I have eaten at this place multiple times. It is just like any other one. If you want to get in and out quick this is the place for you. The waiter was very attentive and the food was good.

Thank Debbie01501
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 10 August 2017

Thank you for the review and feedback. What would have made it a 5 star review?

Reviewed 2 August 2017

It was my first time in Chicago but second experience at Hard Rock Cafe. The food was tasty and also we enjoyed the several drinks.The team is very careful,they even brought a cake and we all together sang a "Happy birthday" song for one girl.Crazy...More

Thank Aliya A
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 August 2017

Awesome feedback and review. Thank you. Happy Birthday to your friend! Hope to see you again in soon

Reviewed 2 August 2017

We have travelled all over the world and every new place which has a Hard Rock Cafe we visit. We are an ex military family and we're told that Hard Rock Cafe recognises service personnel , However, this was not the case in Chicargo, First...More

Thank debs242015
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 August 2017

Thank you for your feedback. I am glad you enjoyed your meal. I do apologize for any misunderstanding with the military discount. We honor both active and retired military personnel as long as the present a valid military id. As far as the gratuity, we...More

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Questions & Answers
mdawg715
30 May 2017|
AnswerShow all 3 answers
Response from Peter M | Reviewed this property |
Hi There Is around 4 miles... it was a lovely day when I was there so I walked to take in the scenery Try it or even take the bus...
0
Votes
Steph-Parkes
2 May 2017|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
Hi There I was driving when I visited this cafe, so i only had soda's. I did not see any signs in the cafe to say that there was a Happy Hour. Also the servers did not mention it to me upon my greeting and during my stay. I... More
0
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rohopkins10
17 January 2017|
AnswerShow all 5 answers
Response from ChicagoGM | Property representative |
We do welcome reservations. You can call the cafe directly at 312-943-2252 to reserve a table. thank you! We look forward to seeing you soon!
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$30
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Kids, Special Occasion Dining, Groups, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighbourhood: Near North Side
  • Phone Number: +1 312-943-2252
  • E-mail
Description
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. Visit www.hardrock.com/chicago & click on "events" to see the upcoming events for 2008. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!
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