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The Palm Chicago

Downtown / The Loop
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323 E Wacker Dr, Chicago, IL 60601-5282 (Formerly The Palm) (One Block East of Columbus)
+1 312-616-1000
11:30 - 22:30
Closed now
See all hours
Sun 12:00 - 22:00
Mon - Thu 11:30 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
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287 Reviews from our TripAdvisor Community

Traveller rating
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Showing 263: English reviews
Tahlequah, Oklahoma
Level Contributor
173 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 2 days ago NEW

Love The Palm Restaurants. The one in Chicago is just as good. Went for lunch and had a great meal. Food, service, and atmosphere was fantastic. The Business Lunch is always a great choice.

Thank Mister R
Munster, Indiana
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 9 March 2017 via mobile

We went to The Palm for my mother-in-law's birthday. I had never been there before, but everyone I was with had been there and had great things to say about it! The restaurant really lived up to the expectations they had set for me! Everyone when ordered a steak received it perfectly cooked! I had the sea bass and it... More 

Thank RJD32
Management response:

Thank you for choosing the Palm for your mother-in-laws birthday. I'm glad to read you had a great experience. We look forward to serving you again in the near future. Phillip More 

Pavia, Italy
Level Contributor
123 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
Reviewed 28 February 2017

Nice restaurant, just off the Magnificent Mile, at Swiss Hotel. Good choice from the menu, with good meat off the grill, and good wine list as well. Quite expensive, but you do not expect a cheap check there.

Thank Manu_pavia
Management response:

Thank you for your review and Observations More 

Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 28 February 2017 via mobile

My wife and I enjoyed our meals...we dined on lobster, parmesan garlic fries and for dessert...must have donut holes with raspberry sauce!!! Oh my, yum!!! Very friendly staff and Chef!!!

Thank pencilmein2
Management response:

I'm glad to hear you had a great Experience. We hope to see you again soon. More 

Danville, Illinois, United States
Level Contributor
133 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 18 February 2017

Fantastic service and menu. this is a very unique steakhouse. Wacker drive is under construction and difficult. The Palm is located in the Swissotel. they have 2 hours free valet parking last I knew

1 Thank janecS1001XO
Management response:

I'm glad you had a Fantastic Experience despite the construction. Hope to see you again soon More 

Level Contributor
131 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
Reviewed 15 February 2017

After walking around Chicago all day I decided to eat at the Palm as this was the most convenient as I was staying in the Swissotel. The restaurant is more expensive then I would normally go to unless for a special occasion but I am pleased I did. Good service, delicious food though could have done with a few more... More 

1 Thank Durhamguy
Management response:

Thank you for your Feedback. Will share your observations with my Team More 

Bern, Switzerland
Level Contributor
50 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 22 January 2017

Visiting friends in Chicago downtown early January, we were invited to the "The Palm". Our reserved table was right in the middle of the dining hall, it was cramped and we could not hear what the other one was saying from across the table - without shouting. Acoustics. The menu provides relatively little choice. Steaks (50 - 60$), some seafood... More 

Thank Werner R
Level Contributor
133 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 6 January 2017

Comparing a recent lunch at The Palm to memories of excellent dinners there in the past is a tough assignment--the bar is already very high. Going back almost thirty years, I can still savor the first dinner I had at The Palm and then many which followed. Under those circumstances, it would be tough for a first time lunch visit... More 

Thank Atworth
Huntley, Illinois
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 12 December 2016

Great ambiance first off, loved the real tablecloths on the tables, wonderful service with a smile. A lot of great things to choose from the menu and priced affordable for downtown! Burgers are one of the best we had !

Thank Vegasgal40
Brooklyn, NY
Level Contributor
32 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 7 December 2016

Started a best friends weekend at the Palm and had a great time. Lana was the server and was just fun, responsive, gave good service and great suggestions. Day 2 & 3, returned to the bar and couldn't have been more invisible to the two bartenders working on Saturday and Sunday. We left in pouring rain and sleet to seek... More 

Thank DeeDel6-2

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$31 - US$80
American, Steakhouse, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Serves Alcohol, Full Bar, Private Dining, Parking Available, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Business meetings, Special Occasion Dining, Groups, Romantic, Bar Scene
Open Hours
12:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:30
12:00 - 22:30
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601-5282 (Formerly The Palm)
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm Chicago and other visitors
2 questions
Ask a question
1 month ago
Chicago, Illinois
over a year ago

See all questions (2)

Questions? Get answers from The Palm Chicago staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood