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Heroes West Sports Grill

$$ - $$$American, ,
1530 Commerce Ln, Joliet, IL 60431-9231
+1 815-725-1234
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Overview
  • Excellent35%
  • Very good42%
  • Average19%
  • Poor2%
  • Terrible2%
Travellers talk about
“waffle fries” (9 reviews)
“cheese curds” (3 reviews)
“bison burger” (2 reviews)
Open Now
Hours
CUISINES
American, Bar, Pub, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1530 Commerce Ln, Joliet, IL 60431-9231
All Details
Write a ReviewReviews (174)
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1 - 10 of 173 reviews

Reviewed 2 days ago

Haven't frequented this establishment in a while. Had dinner of Pulled Pork, Patty Melt and Atlantic Cod The Pulled Pork was barely average. The Patty Melt was okay. The Cod was terrible and the Waffle Fries were the worst I have ever eaten, hard and...More

Thank unknowndiner
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded yesterday

Sorry that we dropped the ball on your visit. Hope that we can get another chance to impress you. Best regards, Joe

Reviewed 2 weeks ago

The food was good, prepared and presented well. Our server was great! She was attentive about checking on our group periodically and making sure drinks were always topped off.

Thank mullet1961
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 2 weeks ago

I am happy that we were able to provide you with a nice experience, hearing from folks like you is a big reason why we get into this business.. Thanks for the kind words and best regards to you!

Reviewed 29 April 2018

This place was wonderful! We were seated immediately and the server (as well as all the staff) were friendly and professional! We have never gone to a restaurant where we received our drinks AND food so quickly. Everything was delicious! We will definitely come back...More

Thank eppshel
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 30 April 2018

Thanks for the great review! Hope to see you again soon, Best regards,

Reviewed 20 April 2018 via mobile

They have a solid menu and have many choices. You’ll find plenty of tvs in this establishment and some coin games for the kids. Bar area seems to be large too.

Thank ColbyButler
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 20 April 2018

Thanks for the shout out, Colby. Glad you enjoyed your time at Heroes. Best regards

Reviewed 15 April 2018 via mobile

Great non chain restaurant for the area. Has tasty food and great sports atmosphere. They have been a staple restaurant for the area for many years. Majority of the food is great. The only complaint is that they changed their waffle fries which they have...More

Thank DellsLOVE
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 30 April 2018

Happy that you enjoy our sandwiches! Thanks for the feedback on the fries. Hope to see you again soon. Best regards,

Reviewed 8 April 2018 via mobile

We were looking for a place that had good wings in the Joliet area (because my 6 year old loves wings) and this place did not dissapoint. We tried the traditional and boneless wings and thought they were great. The boneless wings are gigantic! My...More

Thank Rachael T
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 9 April 2018

Rachael, I am so glad that you and your family enjoyed your visit. Stories like these keep me energized and wanting to continue to work hard for folks like yourself. Your review is much appreciated. Best regards,

Reviewed 5 March 2018

This is a great place for burgers! Be careful when you order though and only order the "bigger" burger if you are real hungry....it is huge. It is a sports bar and is quite loud, so don't plan on having an intimate dinner with conversation.

Thank Anewplaceeveryyear
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 5 March 2018

Great to hear that you enjoyed your burger. Remember, you can always take home leftovers for tomorrow's lunch! Hope to see you again soon. Best regards

Reviewed 4 March 2018 via mobile

Staff is pleasant. Food is good. Plenty of options. Very large portions. Atmosphere is great. Easy to get to.

Thank Crystal M
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 5 March 2018

Glad to hear that we were able to provide you a nice time. Thanks for the great review and hope to see you again soon. Best regards,

Reviewed 4 March 2018 via mobile

Great Food and Service. Service was nice food was hot and came at a decent time I will recommend anyone that's traveling to the Joliet area to Heroes Sports Bar.

Thank Vic H
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 5 March 2018

Thanks for the kind words!. So happy that we were able to take care of your team during your recent visit. Best of luck in your next meet! Best regards,

Reviewed 19 January 2018

My girlfriend and I had lunch here on January 17, 2018. We ordered Bloody Marys and there was way too much Worcestershire added. No biggie, just take it back and fix it. However, their policy is to charge the customer for a 2nd drink! WHAT??...More

1  Thank Mark D
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 20 January 2018

Mark, I am sorry that your server acted as she did. Our policy is not to have charged you for both drinks. You should have been made a new drink with no extra charge. I do not work on Wednesdays, however, would like to get...More

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Ask a question
Questions & Answers
cieslurs
10 March 2016|
AnswerShow all 4 answers
Response from Old_Sailor_W18 | Reviewed this property |
Everything isngrestnthete but be sure and try the soup
0
Votes
Karen A
17 April 2015|
AnswerShow all 2 answers
Response from Joe P | Property representative |
Yes we do, men and ladies
1
Vote
Karen A
17 April 2015|
AnswerShow all 3 answers
Response from Joe P | Property representative |
Yes, we have handicap accessible bathrooms for both men and women.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups, Bar Scene
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 2:00 AM
Friday
11:00 AM - 2:00 AM
Saturday
11:00 AM - 2:00 AM
Location and Contact Information
  • Address: 1530 Commerce Ln, Joliet, IL 60431-9231
  • Location: United States  >  Illinois (IL)  >  Joliet
  • Phone Number: +1 815-725-1234
  • E-mail
Description
Heroes West Sports Grill - 1530 Commerce Dr., Joliet Illinois 60431 - Located next to the Ramada - Phone (815) 725-1234
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