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The Cheesecake Factory

2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
+1 630-573-1800
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  • Excellent42%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“cheesecake” (108 reviews)
“chicken” (16 reviews)
“salad” (21 reviews)
Open Now
All hours
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
All Details
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Reviews (336)
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1 - 10 of 324 reviews

Reviewed 5 days ago

Not a very relaxing place and there are many other options in the area. Long waits for the usual Cheesecake Factory fare. It is at a major shopping center so convenient if you are out, but not worth a special trip.

Thank whatnext4us
Reviewed 1 week ago via mobile

Nice selection of gluten free items including cheesecake. Large portions, good food and usually a wait to get a table. Service was good

Thank dsjhoward
Reviewed 1 October 2017

Our weekend getaway started off very rough. I was meeting my wife at the airport with plans to have dinner at the Devon grill. My wife's flight was delayed about 6 hours so I headed to the hotel with plans to eat at the Devon...More

Thank Al_n_Suzy_13
Reviewed 22 September 2017 via mobile

First of all the bathrooms are filthy. This is the worst Cheesecake Factory we have ever been to. Our daughters salad arrived after the entire family was almost finished with their meal. Then it was the wrong salad. The waiter never came back to check...More

Thank Raymond Q
Reviewed 15 September 2017

Enjoyed an evening meal here with my husband. Packed with diners waiting to be seated, which reflects the good service and wide variety of menu options.

Thank Tara T
Reviewed 12 September 2017

Cleanliness was terrible at this location. Server at Cheesecake counter sneezed in her hand and did not wash them. After complaining, then she washed them. Waitress attire was wrinkled and dirty.

Thank NicoleRaye
Reviewed 10 September 2017 via mobile

Had such a great waitress her name was ann she made several great recommendations on what to eat and what to have for dessert it was our first time there and she made us feel very welcomed and comfortable our meal was excellent and a...More

Thank Jesse R
Reviewed 6 September 2017

It is one of e the best Cheesecake Factory restaurants I have ever visited. Cleanses, service and food quality are great. The environment is charming. It could be a good location for special occasion such as birthday. (Thanks Eric)

Thank kaleissa
Reviewed 3 September 2017 via mobile

Cajun chicken fingers - delicious - tender - enough on the plate for 3 people. Server was excellent!

Thank TravelChic4469
Reviewed 29 August 2017

I recently renewed my love affair with cheesecake and there is no better place to do that than the Factory. They know how to do it right. Whatever your taste buds crave you'll undoubtedly find it here. But enough about that. The food is equally...More

Thank markmillieramon
Nearby Restaurants
Seasons 52
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Antico Posto
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Gibsons Bar & Steakhouse
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.17 km away
Nearby Attractions
Oakbrook Center
79 reviews
.31 km away
Drury Lane Theatre
252 reviews
1.13 km away
Bar Louie Oakbrook
21 reviews
1.49 km away
55 reviews
.29 km away
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Questions & Answers
17 September 2016|
AnswerShow all 7 answers
Response from Patrick H | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$15
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly, Kids
Open Hours
10:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 AM
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oakbrook Terrace
  • Phone Number: +1 630-573-1800
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