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2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
+1 630-573-1800
11:00 - 23:00
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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305 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

This place was crazy busy on a Sunday night but got us in very quickly without advance reservations. Food and service was great! My only concerns were the bathrooms needed service and the floor under our table was ridiculously filthy from previous patrons. They need to have portable sweepers for the bus service to use when needed.

Thank Havetime2go
Ottawa, Illinois
Level Contributor
201 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
Reviewed 1 week ago

I tend to stay out of big box restaurants. For some reason growing up I convinced myself that smaller was better. A few days ago, I was,driving through Oakbrook and for whatever reason, I stopped at the Cheesecake Factory. In all honesty, the total experience was amazing. The ambiance is quite outstanding and the service was impeccable. The entrees which... More 

Thank blackfootcamp
Clinton, Mississippi
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We went to this location during a surprise visit to my father. Was a weekend day so couldn't get a seat in time for dinner. Not a total loss though, was able to get some of that great world famous cheesecake we love.

Thank Tyrone W M
Chicago, Illinois
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

So I have been here before years ago and always was decent. Tonight was worst experience. Hostess sat us at the smallest table that had lettuce on the seat. Waitress took 20 minutes to greet us and another 10 minutes to take our order. The rest of wait staff stood around doing nothing but socializing. The bartender was doing nothing... More 

Thank Danimal28
Streamwood, Illinois
Level Contributor
103 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago via mobile

I have to say I have not been to the Cheesecake Factory in quite a while and now I remember why. My meal was ok but I do think they are overpriced. I wish they took reservations. They always seem to be busy and the wait time is annoying.

Thank maisoui_27
Pontiac, Illinois
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

We sat in the bar - which was first come first serve. Waitstaff was good, food excellent. I love the smaller portion options and their bread. It is pricy for a family of four but always worth the money.

Thank Lisa M
Downers Grove, Illinois
Level Contributor
51 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

I placed a to go order half way through our dinner for my son who was sick at home. I ordered cheese quesadilla's with nothing but cheese inside. When I got home they had put everything in it and my son couldn't eat them. Money wasted.

Thank Candicet72
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 14 March 2017

My coworker and I went there on a Sunday night around 4:30 and the place was packed to the rafters - line out of the front door. We were told that a table for two would be a 40 minute wait. Ultimately we went elsewhere, but I ordered delivery from there a couple nights later and it was unbelievable. The... More 

Thank Corey B
Singapore, Singapore
Level Contributor
74 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 11 March 2017

As with any Cheesecake Factory, a very busy place...which really made us feel like more of a number than a true patron when we arrived. Food was OK (spaghetti and a chicken salad thing), but truly uninspired and rather pedestrian. Believe they try and make up with lack of quality with quantity. I would return as there seems to be... More 

Thank Weissgunn
Oceanside, California
Level Contributor
159 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
Reviewed 5 March 2017

We visited this CCF while travelling in Illinois - Service was great & our meal was the usual outstanding fare offered by the restaurant. Our server was gracious, friendly and helpful. We would choose this restaurant again given another trip to Chicago.

Thank Rocky R

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$10 - US$15
American, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly, Kids
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oakbrook Terrace
  • Phone Number: +1 630-573-1800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Cedar Rapids, IA
7 months ago

See all questions (1)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?