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3038 N State Route 71, Ottawa, IL 61350-9707
+1 815-433-3240
11:00 - 21:00
Open now
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Tue - Sun 11:00 - 21:00
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18 Reviews from our TripAdvisor Community

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Time of year
Showing 18: English reviews
Level Contributor
63 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 October 2015

Since we live close-by, we like to place our order and carry out. The food is consistently good and the egg rolls are awesome! If you choose to eat in, it is a good family atmosphere. The little red peppers are really hot! The staff is friendly, and take good care of customers. The "lunch" combos are available at any... More 

Thank Marjorie N
Seneca, IL, United States
Level Contributor
78 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 25 September 2015 via mobile

Not true Chinese.. Very MSG , saucy, over-cooked and unidentifiable proteins. Dark interiorand wierd batjrooms. atmosphere, suspect bathrooms.

Thank Phyllis N
LaSalle, Illinois
Level Contributor
157 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 27 June 2015

Mongolian beef was excellent, boneless chicken was good. Service was very attentive. Décor was circa 1970. I was actually looking forward to returning to this restaurant, I hadn't been there in a couple of years and wasn't disappointed.

Thank narimasu70
Myrtle Beach, South Carolina, United States
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 31 May 2015

so far the best Cantonese food I ever eaten in my life, everything is fresh and homemade . a lot of love and care goes into food here. the staff is super friendly and décor is awesome. this restaurant is in my wife hometown . so. she was eating here her whole life.restaurant own and ran by the same family... More 

Thank 724JamesG
Level Contributor
86 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 30 March 2015 via mobile

We haven't been at New Chiam for awhile but stopped by as we were heading through. My favorite is the Mongolian beef. Tastes great as always. My husband had lived nearby and has always liked their food. The inside is dated circa 1970s and dimly lit. The thing is we go for the food and have never had a bad... More 

Thank Mica_10
Muncie, Indiana
Level Contributor
916 reviews
805 restaurant reviews
common_n_restaurant_reviews_1bd8 204 helpful votes
Reviewed 21 September 2014 via mobile

Visiting with a local, we were anticipating the excellent food that they had become accustomed to years ago. However; BEWARE, it's not the same. Most items ranged from "tasteless" to "weird" flavored. We barely ate the food, & when the manager rushed by saying, "WAS IT ALL YOU DREAMED OF, OR WHAT"?? The manager didn't stick around for the answer.... More 

1 Thank JpDrumr
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 31 July 2014 via mobile

This is very good Chinese for the area. We don't go anywhere else. We are never disappointed with our choices, love the egg rolls and hot and sour soup!

Thank Jstenzel
Joliet, Illinois
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

This is the place us sisters and daughters go to when we want a lingering meal. One of favorite places to eat. It is half-way between our towns to meet. We love the food, the waiting staff is always accommodating. We sit and enjoy our meal and chat. We always leave a good tip since we know we are taking... More 

Thank MewMaw8
Seneca, Illinois
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 15 April 2014

This review is based on take out experience only, as I haven't dined in the restaurant in years. I was in the mood to try something new, so when I called in my order, I asked the woman on the phone to recommend her favorite menu item. Spicy Chicken, without hesitation. It was wonderful! Hot, flavorful, and a healthy portion... More 

Thank BeulahJoon
Streator, Illinois
Level Contributor
109 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 26 January 2014

Whenever I am in Ottawa, I make it a point to try and get here to eat. Yes, the location will have you scratching your head a little, being next to an Adult Entertainment venue. And yes, it doesn't look like much from the outside. However, you walk in to a nice sit down style restaurant. The food is always... More 

Thank 1roadwarrior10

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    3.5 of 5 bubbles
Asian, Chinese
Lunch, Dinner
Restaurant features
Takeout, Seating, Reservations, Waitstaff
Good for
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
Location and Contact Information
  • Address: 3038 N State Route 71, Ottawa, IL 61350-9707
  • Location: United States  >  Illinois (IL)  >  Ottawa
  • Phone Number: +1 815-433-3240

Questions & Answers

Questions? Get answers from New Chiam staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?