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The Cheesecake Factory

6675 W 119th St, Overland Park, KS 66209-2020
+1 913-451-6272
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Overview
  • Excellent51%
  • Very good28%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“cheesecake” (169 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
6675 W 119th St, Overland Park, KS 66209-2020
All Details
Write a ReviewReviews (379)
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1 - 10 of 374 reviews

Reviewed 1 week ago via mobile

This used to be so good but it feels like the quality has been lowered. Our appetizer was good but i had a small pizza and salad for lunch and it was horrible. The menu is so hard to follow. And the service just doesn’t...More

Thank DNStravfan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are sorry that your experience was not better than average! Next time, if there is anything that can be done to improve your experience, please let our managers know so we can make things right while you are still dining with us. Thank you...More

Reviewed 1 week ago

Met friends at The Cheesecake Factory for Happy Hour and was pleasantly surprised by their "Happy Hour Burger." We had the happy hour Nachos with Chicken and it was good, but then decided we wanted more and ordered the "Happy Hour Burger." It was exceptional....More

Thank trainmasterjws
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your kind review, we're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 1 week ago via mobile

Our waiter disappeared and had to get up and find someone else to help us with no manager input called the next day and was told he would send a gift card but never received it

Thank dennis f
Reviewed 3 weeks ago via mobile

Huge menu selection. Great food. Desserts to die for. Skinlicious menu for the calorie conscious. Makes me hungry!

Thank Lbjecat
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review, we're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 27 May 2018 via mobile

We arrived and we're seated fairly quickly around five pm. That's where everything went downhill. We ordered beverages and am appetizer. Our drinks (all waters) arrived about 15 min. later. Our appetizer came about 30 min. later our 5 year old asked when her food...More

Thank rdwarrior53
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 May 2018

Hello. We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category dropdown...More

Reviewed 14 May 2018 via mobile

We went to the Cheesecake Factory on a Friday night. We was seated within 10-15 minutes. We thought this was good for a group of 5. We was greeted by our waitress and our drink order was taken. Our orders was taken in a rush...More

Thank QueenDivaT
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 May 2018

Hi, We are very sorry for this experience with our staff! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 3 May 2018 via mobile

You have to have cheesecake on your birthday ya’ll!!!! Red velvet is my fave but the celebrate cheesecake was delicious too!!!

Thank Audra K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 May 2018

We hope you had a wonderful birthday, Audra! We're glad you enjoyed the service our team provided during this visit. Thanks for the feedback, and we hope to see you back soon!

Reviewed 23 April 2018 via mobile

Cheesecake Factory has amazing food in large quantities. This location is top notch. The staff is friendly and the service is quick.

Thank Carissa G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 April 2018

Hi Carissa, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 April 2018

There is so much to choose from for every appetite. I had a vegetarian burger that was freshly made, not from a frozen carton. It was delicious and healthy. The cheese cakes are the best. Lots of special choices.

Thank Rickie H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 April 2018

Hi Rickie, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 5 March 2018

The Cheesecake factory used to be one of our favorite places, good service, great food and good cheesecake. Our last 2 experiences have not been very good. The last visit was an hour wait, which we thought we might have so we were prepared. However,...More

Thank OlatheS
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Questions & Answers
Annalyne M
2 December 2017|
AnswerShow all 2 answers
Response from Walter T | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Business meetings, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 6675 W 119th St, Overland Park, KS 66209-2020
  • Location: United States  >  Kansas (KS)  >  Overland Park
  • Phone Number: +1 913-451-6272
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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