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Outback Steakhouse

400 Highland Park Dr, Richmond, KY 40475-3840
+1 859-624-9000
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Overview
  • Excellent33%
  • Very good19%
  • Average19%
  • Poor12%
  • Terrible17%
Travellers talk about
“steak” (18 reviews)
“salmon” (3 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
400 Highland Park Dr, Richmond, KY 40475-3840
All Details
Write a Review
Reviews (62)
Traveller rating
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1 - 10 of 62 reviews

Reviewed 4 weeks ago

Personal pet peeve - any wait staff that calls us "guys". Spouse is not male and we are both old enough to retire if we chose to. We are not "guys", "dudes" or "bros". Mid drink the manager came over and we asked him to...More

Thank Digger309
Reviewed 4 July 2017 via mobile

Enjoyed this visit. Unlike last visit the food was hot. Restaurant was clean and service was good. Will visit again.

Thank ScooterChick
Reviewed 16 April 2017

The lunch was good and the service was too. They need to clean up the place. The floors were dirty. The front door glass was terrible. The men's restroom had a urinal that overflowed and there was water all over the floor. If they don't...More

Thank Don M
Reviewed 27 March 2017 via mobile

I've seen some bad reviews for this place but it's can honestly tell you I've never had a bad experience here! Food has been excellent, service good, atmosphere is fantastic. Keep doing what you are doing! I'll keep coming back!

Thank d_t_dixon2014
Reviewed 12 March 2017 via mobile

This was our 2nd visit in the last 4 weeks. Both experiences were terrible. The service is extremely poor, the food quality is subpar, and the management doesn't seem to notice or care. Numerous tables around us asked to see the manager...none were satisfied with...More

Thank Debra S
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 21 April 2017

Hi Debra, We hate to hear about the disappointing experience. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely,...More

Reviewed 9 February 2017 via mobile

Ordered online for lunch pick up. Soup and salad. Order was to be ready at 12:41. At 12:45, a waiter came out to confirm my order. And let me know my total. I had already paid online. After another 10-12 minutes, he delivered my order....More

Thank MickeyMouseKat
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 10 March 2017

We can do better than this. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Lacey Outback Steakhouse

Reviewed 31 December 2016

We decided to spend our anniversary dinner at the Richmond Ky location. At 8 pm we arrived and were seated in minutes, we requested online to have seating which was nice. We waited for about 15 minutes to place our drink order, no big deal,...More

Thank Kryss P
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 9 January 2017

Hello Kryss, This is very disappointing. We'd like to review this further. Please send me an email to news@outback.com with the subject "Trip Advisor Review - Richmond, KY". We can then correspond over email. Sincerely, Amy Outback Steakhouse

Reviewed 19 November 2016

I love a good steak. Outback has always been one of my "go to" places to go when I want a tasty steak at a reasonable price. This is the first time I have ever eaten a piece of meat and known exactly how it...More

Thank Melodye S
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 22 November 2016

This is not the way things should be. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Madeline Outback...More

Reviewed 25 October 2016

Going to chain restaurants you expect them all to be pretty much the same, right? I am a fan of Outback. I have always had great drinks and food. Until this one....our server looked like she had been partying hard and was too old to...More

Thank Pamela K
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 27 October 2016

This isn't the way things should be. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse

Reviewed 22 October 2016

Outback is a good option for lunch. It usually is not crowded so the staff is on the short side. But they are friendly and pretty quick. When it is busy you might have to wait awhile for your meal. Clean restaurant and restrooms. There...More

Thank Don M
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 400 Highland Park Dr, Richmond, KY 40475-3840
  • Location: United States  >  Kentucky (KY)  >  Richmond
  • Phone Number: +1 859-624-9000
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