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419 Kennedy Memorial Dr # 423, Waterville, ME 04901-4518
+1 207-859-9818
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Level Contributor
10 reviews
9 restaurant reviews
Reviewed 9 April 2017 via mobile

Dunkin donuts coffee is like the rest. Food pretty good coffee pretty good. This particular location gets a lower rating from me due to the customer service. I can get coffee at probably 15 places local and this is by far the worst C.S. at any of those!

Thank bwitham77
Waterville, Maine
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 13 March 2017

very busy place tells me it must be good as it was go here often and always busy and still get wonderful friendly service the stress level must be high when that busy but you would never know it great place

Thank maine04937
Nashville, Tennessee
Level Contributor
648 reviews
361 restaurant reviews
common_n_restaurant_reviews_1bd8 254 helpful votes
Reviewed 9 November 2015

I'm surprised these guys have not been reprimanded by corporate. The workers were clueless about customer service. The place was littered and obviously the manager has little love for her/his job or he/her would have the staff more motivated. Coffee was what was expected - fabulous, but the donuts were on the dry side, like maybe they were a day... More 

Thank Tim O
Bolton, Connecticut
Level Contributor
26 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 10 July 2015

The drive through line was out of control. The line inside was also very long and took quite a bit of time for just two coffees, at least 10 minutes.

Thank mary d
Foxboro, Massachusetts, Usa
Level Contributor
81 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 27 September 2013

We stopped by to get a quick meal before heading out for the night. We ordered 2 chicken salad wraps w/o bacon. The girl made a face but went to do it, there was bacon in it and it smelled bad, like it had gone bad, needless to say we threw them out. We were already on the road so... More 

Thank 56marty
Waterville, Maine
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 25 November 2012

This is an average Dunkin Doughnuts shop. Consistent service and product quality. The staff is pleasant and I enjoy the convenience of the location of this shop.

Thank DEAN F
Woodsville, New Hampshire
Level Contributor
47 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 25 September 2012

Love it for its consistently good frapes, lattes, and other coffee drinks. They also have really good bagels. The only drawback is that sometimes, depending on where you visit, the servers are not the best trained. The people in the Dunkin' Donuts in Farmington are GREAT!

Thank gopaul66
New Hampshire
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 4 June 2012

Note, this review is for the Dunkin's on KMD in Waterville - the one off of Main Street is great. The one on KMD is inconsistent at best. Ordered an egg sandwich and coffee last week, got a donut and coffee not made as requested - and they charged me almost $6.00 - was in a rush, so did not... More 

Thank Pancannh
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Reviewed 27 February 2008


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Restaurant Details

Rating summary
  • Food
  • Value
Location and Contact Information
  • Address: 419 Kennedy Memorial Dr # 423, Waterville, ME 04901-4518
  • Location: United States  >  Maine (ME)  >  Waterville
  • Phone Number: +1 207-859-9818

Questions & Answers

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?