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145 Housatonic St, Lee, MA 01238-1327
+1 413-243-3535
07:00 - 23:00
Open now
See all hours
Sun - Sat 07:00 - 23:00
More Info
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60 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 60: English reviews
Gloucester, Massachusetts
Level Contributor
173 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 13 November 2016

I was on the road and instead of stopping at the rest area fast food I found that less than a mile away there was a Friendly's. I already have been driving a lot of miles and still had three hours before arriving home. I went directly to the counter and the hostess gave me a menu right away a... More 

Thank Christian D
Sarnia, Canada
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 October 2016

great food good chowder . Great service . Close to the hotels with in walking distance .And great value

Longmont, Colorado
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 25 September 2016

We stopped here for a late lunch and not being from the area, we didn't realize that we had to "wait to be seated." The restaurant is tiny and there is not an area to wait and there was no sign. There were no other customers waiting to sit in front of us.We sat down at a table right by... More 

Thank jillybeansan22
Enfield, Connecticut
Level Contributor
50 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 3 September 2016

This is an old Friendly's, the tables were not cleaned until it had to be used. I ordered a Friendly's patty melt. It was gross, greasy, soggy and where is the hamburg patty. I did not complain because it looked like the waitress could care less.

Thank Hollywood0653
Catskill, New York
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 30 August 2016 via mobile

Small restaurant with a weird arrangement of tables so if you dare, be careful where they seat you. There were dishes stacked on tables for the almost 30 minutes we were there. The carpet was filled with food, etc. They finally put us at a small table near the bathrooms and disappeared. We were waiting to ask to move but... More 

Thank off2danz
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 30 August 2016 via mobile

We tried to have a quick dinner on our way back from a trip to the Thousand Islands. When we arrived many tables were uncleared, the floor behind the counter was filthy and the carpet was covered in food. Food was weak (even for Friendly's) ... unappetizing salad, kids food was clearly cooked from frozen. They were out of chocolate... More 

Thank Jennifer C
Level Contributor
6 reviews
1 of 5 bubbles Reviewed 23 August 2016

Saw a chance to get an ice cream on a hot night. There was a line outside that was not being served, finally someone came over and told us their machine was broken. Most of us went inside and formed a line at the door, which they ignored again. So after 15 minutes of waiting: No ice cream.

Thank Al V
Lee, Massachusetts
Level Contributor
53 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

good choices for fair pricing,servers were great and sociable and know the menu by heart.always friendly and never had to ask for refills or anything else .the food was cooked to total satisfaction.

Thank Raybo15
Tampa, Florida
Level Contributor
283 reviews
237 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
1 of 5 bubbles Reviewed 25 July 2016 via mobile

I have always liked Friendly's and missed them when I moved to Florida so when we saw there was one in LEE, Massachusetts we decided to stop. BIG MISTAKE!!!! First if all, the place looks run down and in need of a complete makeover. Secondly, we stood at the front waiting to be seated and there were some empty booths.... More 

Thank RJR411
Level Contributor
43 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 11 July 2016 via mobile

I've never been a huge fan of Friendly's. I've had some issues in the past, but keep trying them from time to time. This experience will slow down those trys. Stopped in after the outlets closed at 7. It was busy but not a single employee acknowledged our presence for quite some time. Other couples walked out, but we stuck... More 

Thank Ussubforce

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly, Kids
Open Hours
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
Location and Contact Information
  • Address: 145 Housatonic St, Lee, MA 01238-1327
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lee
  • Phone Number: +1 413-243-3535

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?