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Haven Cafe & Bakery

8 Franklin St, Lenox, MA 01240-2304
+1 413-637-8948
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  • Excellent61%
  • Very good28%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“brunch” (39 reviews)
“omelet” (26 reviews)
Closed Now
American, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
8 Franklin St, Lenox, MA 01240-2304
All Details
Write a ReviewReviews (432)
Traveller rating
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Time of year

1 - 10 of 432 reviews

Reviewed yesterday

Went there for brunch on Sunday shortly after arriving in Lenox. Waited in line at 1:45 p.m. with the double doors open on a hot day. It made the inside hot, and it stayed hot even when there was no line anymore and the doors...More

Thank Marie S
shelly W, Owner at Haven Cafe & Bakery, responded to this reviewResponded today

Hello, Thank you for taking the time to write about your experience at Haven. I apologize for the rude correction by one of the cashiers as it sounded uncalled for. I will speak with the staff about courtesy and correcting people with kindness as I...More

Reviewed 4 days ago

When in Lenox, a good stop for coffee and baked goods is the Haven Cafe and Bakery. They offer a nice variety of pastry items and breakfast foods. It is always a pleasant stop.

Thank Peter F
Reviewed 1 week ago via mobile

Here’s where the phrase “ no gratuitous variety” applies! Salmon egg scramble, frittata of the day, burrito, croissant French toast, real maple syrup, and scrambled plain were all fabulous. Generous portions. And the potatoes!!! We loved that a small green salad accompanied the egg dishes....More

1  Thank BahiraHannah
Reviewed 1 week ago

This is one of our favorite places to stop when we are in the Berkshires. The staff is friendly and knowledgeable, and the food is always top notch. No matter what we eat here, it never disappoints. I would eat here every week (and perhaps...More

1  Thank Sam L
Reviewed 1 week ago via mobile

I had a delightful experience with catering at Haven Cafe and Bakery in Lenox. First of all, the selection (online) was quite extensive and varied. The food was delicious and ordering and pick-up was a breeze. Everyone I interacted with was exceptionally pleasant, accommodating and...More

1  Thank CarolintheBerkshires
Reviewed 1 week ago

Lots of people here for lunch this past Sunday! But despite the line at the door we were seated fairly quickly. You order at the counter before you are seated, you take your beverages to the table and they bring you your food when it...More

Thank justwarren
Reviewed 2 weeks ago via mobile

It was very packed when we went in, it seems that they don't really have enough seating for busy times. The food was very good and most of the servers were polite and helpful. I would go back.

Thank Devin K
Reviewed 2 weeks ago

We stopped for lunch with local friends, and then made it back again the next day for brunch before heading home. The Santa Fe omelettes are amazing.

1  Thank Odin86
Reviewed 2 weeks ago via mobile

We were in the Berkshires for a total of three days and this was one of the places that we returned to twice. Everything is fresh beautiful looking and tasting very casual environment no stress perfect way to unwind can see why locals would love...More

1  Thank mpope85
Reviewed 2 weeks ago

Very busy one Monday morning, with about a 20 minute wait. And it's a bit pricy, so why go? The reasons include the excellent food, the friendly staff, and the varied clientele - its not just a place for tourists.

1  Thank physbiz
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Ask a question
Questions & Answers
3 July 2016|
AnswerShow all 2 answers
Response from shelly W | Property representative |
Hello, the brunch menu is listed on our website hope to see you soon, Shelly
12 August 2015|
AnswerShow all 2 answers
Response from shelly W | Property representative |
Haven operates on a walk in basis, we do not take reservations. This time of year we do have a wait but the line usually moves alone quickly. Thank you, shelly
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Kids, Local cuisine
Open Hours
8:00 AM - 3:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
7:30 AM - 5:00 PM
8:00 AM - 5:00 PM
Location and Contact Information
  • Address: 8 Franklin St, Lenox, MA 01240-2304
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-8948
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