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Prime Italian Steakhouse & Bar

15 Franklin St, Lenox, MA 01240-2303
+1 413-637-2998
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Overview
  • Excellent63%
  • Very good18%
  • Average9%
  • Poor4%
  • Terrible6%
Travellers talk about
“gnocchi” (24 reviews)
“steak” (47 reviews)
Closed Now
All hours
CUISINES
Steakhouse, Italian, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
15 Franklin St, Lenox, MA 01240-2303
All Details
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Reviews (275)
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1 - 10 of 273 reviews

Reviewed 2 weeks ago

Wonderful bar and dining area set-up to include private booths with glass that can be switched from clear to translucent. Steaks are wonderful. Favorite of mine is the ribeye after having the Chachi's Calamari as an appetizer.

Thank Hawk74
Reviewed 2 weeks ago via mobile

My husband and I went here for dinner on a Thursday night. I had read some reviews so we decided this would be the best place for dinner. Unfortunately I only read the reviews for appetizers. So let me start there. The gnocchi in cream...More

Thank Robyn H
Reviewed 3 weeks ago

The food was sub par and overpriced. The food was poor quality with average preperation. people are either uninformed or spineless

Thank a1spec
Reviewed 4 weeks ago

Went here in June at the start of the busy season. I went with my wife and 5 year old son and grandparents. The service was excellent. We even were a bit high maintenance and asked to move to the inside after starting outside. The...More

Thank Scott M
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

Hi Scott, It was our pleasure serving you. Thank you,

Reviewed 12 August 2017 via mobile

The staff here is top notch. I visited with my wife and son and the staff took great care of us. The food was great.

Thank Fritzgerald G
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

Thank you for coming.

Reviewed 11 August 2017

We went with five in our party and were seated in a very comfortable, semi private setting. We were greeted by our server ,Marjorie, who was both entertaining and professional. We enjoyed some specialty cocktails and delicious dinners. Because of the varied menu and outstanding...More

Thank Don C
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

It was our pleasure thank you for coming hope to see you again.

Reviewed 7 August 2017

Cheerful family-run spot. Don't be mislead by the steakhouse name. They have everything. Really delightful brunch. Super veggie omelet and great grilled bread. Also looked like a great bar and room for cocktails. This place is overlooked in Lenox. Try it!

Thank Susan B
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

Hi Susan, Hope to see you for dinner!

Reviewed 6 August 2017

We were a little excited to get outdoor seating for 5 considering every other restaurant was booked. Now I know why. The waitress was very professional but she didn't have much to work with (out of a lot of stuff for a 5:00 seating). The...More

Thank Travelgeek42
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 15 August 2017

I am so incredibly sorry that you had a bad experience with us during your visit. As an owner I try to ensure the best dining experience for all customers and apologize if I, as well as any of my staff, overlooked any discrepancies that...More

Reviewed 4 August 2017 via mobile

Where should I begin. Do yourself a favor and get to Prime in Lenox. The food is extraordinary. Every dish is freshly made, more than plentiful, very reasonably priced ) & absolutely delicious. We had the gnocchi which was light and buttery with a delicious...More

Thank BARRY M
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

Hi Barry, So glad you enjoyed your time with us.

Reviewed 31 July 2017 via mobile

Excellent service and food. Staff very pleasant. Many good choices on menu. Will certainly go again.

Thank Lenore M
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

Hi Lenore, Thank you and hope to see you soon.

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Questions & Answers
leafpeeper98
26 February 2016|
Answer
Response from Berkshire Y | Property representative |
I don't understand what you mean about my website? How does a website not work??? We are closed for the winter. We will open in the Spring sometime. I will post it when we open. Sorry if this has caused you any... More
0
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Pattyb324
4 August 2015|
Answer
Response from Berkshire Y | Property representative |
Hi, Yes we do Visa, Master Card and American Express
0
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Madelynn H
30 July 2015|
Answer
Response from S B | Reviewed this property |
Prime Bread .................................................................................... 10 Gorgonzola fondue/toasted garlic bread/sun-dried tomatoes Layered Tower (Changes daily... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$39
Meals
Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Reservations, Private Dining, Accepts Discover, Highchairs Available
Good for
Groups, Kids, Local cuisine, Child-friendly
Open Hours
Sunday
17:00 - 21:00
11:00 - 14:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
11:00 - 14:00
Location and Contact Information
  • Address: 15 Franklin St, Lenox, MA 01240-2303
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-2998
  • E-mail
Description
We have Italian cuisine, steaks, seafood, vegetarian, and children menu. We have outdoor dinning in the summer months. We welcome pets on our patio.
All walk-ins welcomed.
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