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Frankie's Ristorante Italiano

80 Main St, Lenox, MA 01240
+1 413-637-4455
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Overview
  • Excellent55%
  • Very good26%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“lasagna” (26 reviews)
“baby clams” (10 reviews)
“antipasti” (15 reviews)
Closed Now
All hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
80 Main St, Lenox, MA 01240
All Details
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Reviews (326)
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1 - 10 of 320 reviews

Reviewed 2 days ago

Our group of 7 had reservations. When we arrived the maitre d' looked at us as if we didn't. We got seated 30 minutes later in an back room where the thermostat we could see showed 80 degrees. When we asked for the temperature to...More

2  Thank kff220
Reviewed 3 days ago via mobile

I highly recommend this place to anyone staying in the area. The food, particularly my veal parmigiana and the summer salad, were delicious. Red and white linen tablecloths and napkins brings back an era that has long been forgotten. The staff was also very helpful...More

Thank Mantle22
Reviewed 3 days ago

Whatever you order here, definitely pass up the garden salad for $9. It was basically dirty, gritty greens with three halves of grape tomato. I mean, c'mon, this is simply insulting! The entrees were fine, but this salad is a total ripoff. Whoever made this...More

1  Thank cochonlegrand
Molly L, Owner at Frankie's Ristorante Italiano, responded to this reviewResponded 2 days ago

Thank you for bringing this to my attention. I wish that this was addressed in the restaurant the evening that you dined as it our goal to ensure our customers have the best experience while dining with us. We use a local organic farm for...More

Reviewed 4 days ago via mobile

Had a wonderful meal here with friends on the outside porch. All of our food was delicious. I loved the baby basil leaves in my gimlet. The staff was excellent. Brought us citronella candles. My husband seems to attract mosquitos. They seem to roll up...More

Thank Jane T
Molly L, Manager at Frankie's Ristorante Italiano, responded to this reviewResponded 2 days ago

Thank you for your review! You were a lovely group of customers. Hope to see you again at Frankie's!

Reviewed 1 week ago

When I visit Frankie's the summer of 2016, it seemed to be struggling. At that time two of us ended up with dishes that were vastly overcooked. But since then they have hired a new chef, and Frankie's is now the best it's ever been....More

Thank Beeper99_12
Molly L, Owner at Frankie's Ristorante Italiano, responded to this reviewResponded 6 days ago

Wow, we are humbled by your review. Thank you so much! We are so glad our hard work is paying off and that the changes and improvements are noticeable! The new Chef, Roman, is doing a phenomenal job as is the entire team and we...More

Reviewed 1 week ago via mobile

Local, unpretentious, relaxed Italian dining is a favorite for most Americans. Frankie's typifies the best of the genre. Reasonably priced glasses of house wine, a broad menu of Italian standards for starters and mains, good service, and modest prices for the whole meal are the...More

Thank Mark W
Molly L, Owner at Frankie's Ristorante Italiano, responded to this reviewResponded 1 week ago

Thank you for your review! Hope to see you again at Frankie's!

Reviewed 1 week ago

We went with a large group because we were given a gift certificate. the portions were reasonable for the price. the restaurant was antiquated yet clean, I would recommend it for a young couple with limited funds , for sure.

Thank ltrachierdaley
Reviewed 1 week ago

The owner of the Inn we were staying at recommended this restaurant. We were not disappointed by either the food or service. We were promptly seated on the porch and the service was very attentive. Warm bread and olive oil is placed on the table....More

Thank lovetotravelCt
Reviewed 1 week ago

The host at the inn we were staying at recommended this restaurant to us. He warned us that it might not be the NY-Italian restaurant quality we were used to---but I must say, he was wrong. My entree (eggplant parm Molly style) was delicious...a big...More

Thank carolswriter
Molly L, Owner at Frankie's Ristorante Italiano, responded to this reviewResponded 1 week ago

So glad you enjoyed your experience at Frankie's! Thank you for your kind review, and we hope to see you back again soon! Best, Molly

Reviewed 2 weeks ago

We had a lovely meal at Frankie's with friends. The best part was sitting on the front porch taking advantage of the evening air while enjoying a tasty meal. The portions were large, the food good and service good as well. It was a little...More

Thank lovetotravel1810
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Questions & Answers
wmdtheagent
This review really stopped me in my tracks and I'm completely puzzled by it. While it's normal for restaurants to have their 'off' nights, my girlfriend and I routinely make the drive from upstate New York to have dinner at Frankie's. We have always found the quality of the food to be superior and consistent. And their service is attentive. The mandolin-sliced au gratin potatoes are some of the finest I've ever tasted. The deep-fried zucchini (Zucchini Fritti) is a creative and delicious appetizer. Meatballs are soft, flavorful, and memorable; and their Marinara is fresh and simple. All entrees are served with a nouveau flair but with old-world flavors and recipes. I'm a trained chef and restaurant consultant and tend to be a tough customer. I feel this one-star review by Tom M. is unfounded and has other motives behind it. I've been dining at Frankie's since they opened and have always had a delicious meal every time. I know from personal experience how much work it takes for a restaurant to get it right on a regular basis. I can't say that about many places. Keep up the great work, Frankie's. Ci Vediamo Presto!
22 April 2017|
AnswerShow all 5 answers
Response from Molly L | Property representative |
Hi everyone, I am the "hostess"/owner Tom is referring to. This review feels very unfair. It is my policy to try to make everyone in my restaurant happy, and if we don't succeed or make a mistake, I am quick to remove the... More
1
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MaryLouise B
26 May 2016|
AnswerShow all 7 answers
Response from Remycub | Reviewed this property |
Casual clothing
1
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blair f
21 March 2016|
AnswerShow all 5 answers
Response from welshwitches | Reviewed this property |
They offer GF pasta (penne) and GF rolls on request. They also told me they can create GF calamari fritti, as well as some other GF dishes. Always ask your server. We've always had friendly, knowledgeable servers at... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$24
Meals
Dinner
Restaurant features
Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Parking Available, Television, Free Wifi
Good for
Special Occasion Dining, Business meetings, Child-friendly, Kids, Groups, Romantic
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 21:00
Tuesday
17:00 - 21:00
Wednesday
17:00 - 21:00
Thursday
17:00 - 21:00
Friday
17:00 - 21:30
Saturday
17:00 - 21:30
Location and Contact Information
  • Address: 80 Main St, Lenox, MA 01240
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-4455
  • E-mail
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