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The Cheesecake Factory

1245 Worcester St, Ste 1098, Natick, MA 01760
+1 508-653-0011
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Overview
  • Excellent36%
  • Very good40%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“cheesecake” (83 reviews)
“meatloaf” (5 reviews)
“salad” (24 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1245 Worcester St, Ste 1098, Natick, MA 01760
All Details
Write a ReviewReviews (315)
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1 - 10 of 298 reviews

Reviewed 3 days ago via mobile

My meal today was nothing special. Cheeseburger came with unmelted cheese and was on the small side. Server offered to melt the cheese, said it would only take a minute. Ten minutes later back came the same burger. This time the cheese was burned and...More

Thank publichero
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

Hi Publichero, We are so sorry that you had this experience with us at our location. Our staff should have been much more attentive with your order. Next time, if there is anything that can be improved, please let our managers know so we can...More

Reviewed 1 week ago

On Friday evening, we had waiting period of about 30 minutes, but it was worth the wait. We were given outdoor table in pleasant weather. All other parameters were consistent with our previous experience at the (chain) outlet at San Francisco - great service, great...More

Thank Mrugesh B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you so much for this review, Mrugesh. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 2 weeks ago

We called 6:30 pm to reserve a table but the girl put us on hold for 15 minutes. Meanwhile I called from my other cell phone as I did not want to loose place in Line. The other girl answering the call said they don't...More

Thank Mej7570
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello. We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 20 June 2018 via mobile

Lovely outside tables - food with flair. Huge portions, reasonable prices. Tip: on salads, get dressing on the side as otherwise they may have been batch-tossed and a little soggy.

Thank HandAM2
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 June 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 14 June 2018

Great place for family and friend, it was so much fun to enjoy an evening sipping delicious sangria and appetizers, I did not share my cesar salad with chicken . :)

Thank aaguilartu
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 June 2018

Hello. Thank you for your review. We're glad you enjoyed your caesar salad with chicken and we look forward to your next visit!

Reviewed 12 June 2018

Let's face it, The Cheesecake Factory is a chain restaurant much like the others but has a certain...pizzazz to it. You will never walk out thinking you had one of the best meals of your life but you will rarely be disappointed. The huge menu,...More

Thank BostonERdoc
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 June 2018

Hello. T hank you for your review. We're glad to hear that you enjoyed your meal and we like to think that pizzzazz factors in the mix. We look forward to your next visit!

Reviewed 11 June 2018 via mobile

I can’t tell you how fantastic this place is!!! Never Never have I ever been unhappy with the food, counter people or servers!!! This place has everything you could ever want to eat!! Appetizers are the bomb! Friend Mac and Cheese balls will have you...More

Thank Tina M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 June 2018

Hi Tina, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 10 June 2018 via mobile

We decided on this restaurant because of their cheesecake. Figured we would only order salad to save room for dessert. The salads are big and made with extremely fresh veggies. It was so good. Unfortunately we were to full to order dessert. The ones displayed...More

Thank Patti D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 June 2018

Hi Patti, Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

Reviewed 31 May 2018

My friend and I went there after I had a particularly horrible day. I was in a bad mood and I admit it. However, the atmosphere of the restaurant, the attentive way of the server, and the food slowly melted my bad mood away. I...More

Thank 666cynthiav
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 June 2018

Thank you so much for this review! We're very happy you had such a wonderful time with us and that we improved your day! We look forward to seeing you back again soon to enjoy some more of our cheesecake.

Reviewed 28 May 2018

The menu is extensive and other reviewers are correct, you can rack up a lot of calories here. The nice thing is that they have a reduced calorie menu if you wish to eat healthy and these items are just as tasty. Let's you enjoy...More

Thank Travelingfamily4444
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 May 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your dish and the reduced calorie choices. We look forward to your next visit!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$20
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly, Bar Scene, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 PM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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