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Steak 'n Shake

1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
+1 269-926-2704
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  • Excellent12%
  • Very good12%
  • Average18%
  • Poor26%
  • Terrible32%
29 Apr 2017
“Disappointing dinner”
13 Feb 2017
“Not a Good Day”
Restaurant Hours
1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
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Reviews (50)
Traveller rating
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1 - 10 of 50 reviews

Reviewed 5 days ago

I went to this location with my daughter last Saturday Evening and never experienced a trip to a restaurant like this one. First we waited 5 minutes to be seated while the staff just watched us from a distance. After sitting for 15 minutes with...More

Thank Timothy269
Reviewed 5 weeks ago via mobile

Loved the burgers we ordered. Great service. The only reason it only received a 4 star is that they did not have gravy for those delicious fries. As a Canadian gravy goes with French fries like peanut butter and jam. Recommend to any travelers.

Thank justjosee
Reviewed 30 April 2017 via mobile

Just left through drive through and really not pleased. The restaraunt was not busy and I was the only car in the drive through. Although the cashier was very polite, my order was wrong and I had no ketchup for my fries. To simple things...More

Thank autherb
Reviewed 11 April 2017

When I pick up granddaughter from school she gets choice of where to eat. Usually picks steak n shake. It is her favorite. Usually orders off kids meal-mini corn dogs. Wait staff is a little slow but the place is usually a little busy due...More

Thank schrobc
Reviewed 14 February 2017

We stopped by on a Sunday around 2pm and thought this would be a good time to eat a late lunch. WRONG!!! What a disappointment. The wait staff was slow and not very attentive. I know, it's a fast food place. But, a little friendliness...More

Thank cameraguy52
Reviewed 31 December 2016

Fast food, great deals, very well presented on a plate ,Shakes were great made just right ,burger cook just like I asked !!!

Thank Arlenelovesit
Reviewed 22 December 2016 via mobile

Stopped on route to Chicago for a carry our lunch. Burgers cold, order incorrect, Slow slow unfriendly service and it was inot crowded. Would never go back

Reviewed 18 December 2016 via mobile

Ordered online on the way from Wisconsin. We were still half hour away, so we added an additional 15 minutes to pick up time. We arrived exactly at our pick up time. Food was not ready. Had to wait 15 minutes longer. They gave us...More

Thank Lauri H
Reviewed 14 December 2016 via mobile

This place was great. The food was so delicious. Very satisfying and great pric3s. I'll be back! First time ever at a steak n shake and I'm very satisfied.

Thank Jolene S
Reviewed 13 December 2016 via mobile

If you want to waste 30 minutes of your life for a shake while you are the only person in the restaurant and the wait staff just stands around and talks then this is the place for you.

Thank NiffyD
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
  • Location: United States  >  Michigan (MI)  >  Berrien County  >  Benton Harbor
  • Phone Number: +1 269-926-2704
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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