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Steak & Shake

2288 N Park Dr, Holland, MI 49424-9596
+1 616-395-9627
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  • Excellent19%
  • Very good16%
  • Average25%
  • Poor16%
  • Terrible22%
1 week ago
“Another favorite bites the dust”
1 week ago
“Service and food was very bad the last two times I was there.”
Restaurant Hours
American, Fast food
2288 N Park Dr, Holland, MI 49424-9596
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Reviews (36)
Traveller rating
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1 - 10 of 36 reviews

Reviewed 1 week ago

I always had a soft spot for Steak and Shake. The wait staff with their down-home openness, the burgers, especially with guacamole, and dark chocolate shakes. Today ended the fairy tale. We ordered two small shakes, one vanilla, one dark chocolate with no chocolate chips...More

Thank t166ets
Reviewed 1 week ago

I was at the Holland restaurant today 5-12-17, I used the drive through service. There were a total of 4 vehicles in front of me. I looked at my clock and it took me 40 minutes to get from the order window up to the...More

Thank Dave H
Reviewed 7 January 2017

The food was decent and the service was good, which is an improvement from last time we were there long ago, unfortunately, it's still the dirty restaurant it was and dirty ruins the overall experience and therefore, the score is not good.

Thank neverfindone
Reviewed 18 October 2016

This place is filthy, they only had 2 servers working & one cook......it took forever to get our food, which was ok tasting, but nothing to brag about. I had ordered a chocolate malt and it had to have been one of the worst tasting...More

Thank Cinnilouwho
Reviewed 24 September 2016 via mobile

I really want to give them a good review because I like the food. However, we walked in and 5 servers stood in their service area and stared at us. A full 2 minutes went by until one sauntered over and said she would check...More

Thank Jennifer K
Reviewed 10 September 2016

The floor is filthy, the window furnishings are filthy, the bathrooms were unusable. This is the dirtiest and worst steak & shake we have ever been to. It's always been questionable on the cleanliness but it keeps getting worse. The wait? Sometimes it's normal and...More

Thank neverfindone
Reviewed 6 August 2016

We stopped here thinking it would be the great quality of the steak & shakes at home. NOT SO, the "steakburger" was thin & so dry we couldn't hardly chew them , the fries were cold and hard and the milkshakes were so thin the...More

Thank Rae R
Reviewed 4 August 2016

I took my grandchildren here for lunch on Wed. July 27. We had to wait one hour for the food and took it as a takeout because of another event. When I asked to speak to the manager, Brenda, the manager, said they were short...More

Thank rickb60750
Reviewed 21 June 2016

Just wanted a burger and salad on a Sunday night, so we stopped at the local Steak and Shake near our home. Struck right away by staff that all appeared burned out, sad expressions, tired. Clearly no one felt like smiling at customers Looking out...More

Thank Bill B
Reviewed 7 May 2016

Went in on a Friday shortly after 6. Knew it would be busy, but this was crazy. Waited 30 minutes for 3 burgers and then received an incomplete order. Had to wait another 15 minutes to get the 3rd burger. Manager did nothing to rectify...More

Thank Jim Y
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 2288 N Park Dr, Holland, MI 49424-9596
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Holland
  • Phone Number: +1 616-395-9627
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.