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Steak 'n Shake

32751 Concord Dr, Madison Heights, MI 48071-1113
+1 248-588-1355
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  • Excellent25%
  • Very good22%
  • Average19%
  • Poor5%
  • Terrible29%
Travellers talk about
“fries” (6 reviews)
“rated high” (2 reviews)
American, Fast food
32751 Concord Dr, Madison Heights, MI 48071-1113
All Details
Write a ReviewReviews (36)
Traveller rating
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1 - 10 of 36 reviews

Reviewed 2 weeks ago

First, I will say that I love Steak and Shake restaurants. They have good burgers and yummy shakes. This particular location is ridiculous. I don't know if they're understaffed or what but I went to the drive-thru here and it took 40 minutes of waiting....More

Thank eurasianchick87
Reviewed 14 March 2018 via mobile

We needed a quick and reasonably priced meal in this area on our way to another appointment and, since we had had a previous good experience with Steak 'n Shake out of state, decided to try this one. The reviews were not that good but...More

Thank DavidMcKendry
Reviewed 13 October 2017

If this were the only Steak 'n Shake location I had been to, I would never go to one again. It's that bad. We've been there a couple times now and every single time the service is absolutely horrid. The first time was around 3pm...More

2  Thank emerson5575
Reviewed 19 June 2017

Food was great, Staff was fair, Cleanliness was way off! Waited quite awhile to be seated due to tables not being cleared!

Thank James M
Reviewed 27 April 2017 via mobile

I have been to the same location near Oakland mall a few times. I have always been pleased that unlike so many of the big chains, Steak and Shake always manages to get the customer HOT food even at the drive up window. They are...More

Thank Richard L
Reviewed 15 April 2017 via mobile

Excellent super-friendly and patient service! Got exactly what we ordered. Store needed some deep cleaning though (dusting registers, chrome under counter at carryout register). Get your salt & vinegar fries while you can as they are phasing them out soon :(

1  Thank Jabell1969
Reviewed 17 February 2017 via mobile

One of the few places open late on a week night for dinner. Visited around 11pm after a long drive. Ordered that chili five way, garden salad, and triple burger meal. Everything was hot and fresh. The salad was surprisingly fresh and good. I loved...More

Thank queendork76
Reviewed 6 February 2017

I always liked Steak n Shakes Chili mac. But not this one. First of all the Woman at the window Shantaa however you spell it is the meanest person I have ever come across as the face of a company . The last thing I...More

Thank GregJay P
Reviewed 1 January 2017 via mobile

Came here before going to the John R theater for a movie. So painfully slow with both server and kitchen. Order a milkshake and it takes forever. You would think a place with "shake" in the name could make a milkshake quicker. Same with chocolate...More

Thank Teresa G
Reviewed 22 December 2016

We decided to go to Steak and Shake since it was across the street from the store we were at. They do not pretend to be a high end restaurant. They have always been clean, easy to get into, and decent service (which our server...More

Thank Dorian W
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible, Waitstaff
Good for
Open Hours
12:00 PM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 3:00 AM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 32751 Concord Dr, Madison Heights, MI 48071-1113
  • Location: United States  >  Michigan (MI)  >  Madison Heights
  • Phone Number: +1 248-588-1355
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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