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32751 Concord Dr, Madison Heights, MI 48071-1113
+1 248-588-1355
Sun 12:00 - 03:00
Mon - Thu 10:00 - 03:00
Fri 10:00 - 00:00
More Info
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30 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 30: English reviews
Level Contributor
63 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 February 2017 via mobile

One of the few places open late on a week night for dinner. Visited around 11pm after a long drive. Ordered that chili five way, garden salad, and triple burger meal. Everything was hot and fresh. The salad was surprisingly fresh and good. I loved the chili that came with cheese, onions, extra meat, and spaghetti noodles. It was reminescent... More 

Thank queendork76
Madison heights, United States
2 reviews
1 of 5 bubbles Reviewed 6 February 2017

I always liked Steak n Shakes Chili mac. But not this one. First of all the Woman at the window Shantaa however you spell it is the meanest person I have ever come across as the face of a company . The last thing I want to deal with after a long day is some angry woman mad at me... More 

Thank GregJay P
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 January 2017 via mobile

Came here before going to the John R theater for a movie. So painfully slow with both server and kitchen. Order a milkshake and it takes forever. You would think a place with "shake" in the name could make a milkshake quicker. Same with chocolate milk. I don't know what takes so long about making chocolate milk but you will... More 

Thank Teresa G
Bloomfield Hills, Michigan
Level Contributor
30 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

We decided to go to Steak and Shake since it was across the street from the store we were at. They do not pretend to be a high end restaurant. They have always been clean, easy to get into, and decent service (which our server Caylin provided). I looked on online and found a $5.99 coupon for a doublecheeseburger, fries,... More 

Thank Dorian W
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 28 November 2016

The food was good.. Too bad it took almost 45 mins to get out food. Try and dont go in there after 11 pm. Because the employees are not there to work they are there to play around. Also half out order was wrong but since it took almost a dang hour to get it we just picked the stuff... More 

Thank W5997ETstephaniet
Level Contributor
55 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 3 November 2016 via mobile

I asked for a Wisconsin Buttery Burger, and I get a Western BBQ Burger...the employees are too busy jacking their jaws with their homies, not to mention on their phones...they don't care about customers. Also...had to ask twice for a spoon and crackers to go with the wallpaper paste chili....this place is disgusting. and they will get your order wrong.... More 

Thank Storm W
Hamilton, Canada
Level Contributor
88 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 9 August 2016

The food was hot and fresh and quick as usual but the problem was I sat for over 10 minutes waiting for a bill to arrive until I finally had to get up and walk to the cashier to receive it.

Thank gruton
Dearborn, Michigan
Level Contributor
160 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 18 July 2016

Great, simple burgers. Lots of shakes to choose from: mainstays plus rotating, seasonal flavors. Skinny fries. Good, fast and friendly service. Coupons make this inexpensive meal even cheaper.

Thank aphillips005
Ulaanbaatar, Mongolia
Level Contributor
271 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 397 helpful votes
4 of 5 bubbles Reviewed 6 July 2016

This was our first-ever visit to a Steak n' Shake and we were absolutely delighted in all respects. Our salad was fresh and tasty. Our milk shake was absolutely wonderful. The restaurant and all facilities were clean and the service was good. We will visit other restaurants in this chain wherever we may find them.

1 Thank kanbaatar
London, Canada
Level Contributor
25 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 June 2016 via mobile

Haven't been to a steak and shake in years, always remembered them to be really greasy. Three of us visited this location June 25 2016 and we're pleasantly surprised. They have a 4.00 menu that was really good. Chicken fingers and taco salad were great. Our waiter was so patient and friendly, wish I seen his name tag, shy and... More 

Thank mickeymousemobile

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
American, Fast food
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
12:00 - 03:00
10:00 - 03:00
10:00 - 03:00
10:00 - 03:00
10:00 - 03:00
10:00 - 00:00
Location and Contact Information
  • Address: 32751 Concord Dr, Madison Heights, MI 48071-1113
  • Location: United States  >  Michigan (MI)  >  Madison Heights
  • Phone Number: +1 248-588-1355
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?