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Hard Rock Cafe Mall of America

5115 Center Court, Bloomington, MN 55425
+1 952-853-7000
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Overview
  • Excellent26%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible8%
Travellers talk about
“club sandwich” (5 reviews)
“salad” (12 reviews)
Closed Now
Hours
CUISINES
American, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5115 Center Court, Bloomington, MN 55425
All Details
Write a ReviewReviews (346)
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1 - 10 of 333 reviews

Reviewed 3 weeks ago via mobile

The food, the atmosphere, the decor and service all all very good, but the speed of service was extremely slow. Go, but only if you're not so hungry you cannot wait for the food.More

Thank B B
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to give us your feedback. I will be sharing this with my team to identify our opportunities and work to improve speed of service. I am glad overall you left satisfied, but hoping we can improve with your next...More

Reviewed 4 weeks ago

Last weekend was my first visit to the Hard Rock Cafe in the MOA. My husband and I stopped here for lunch on our way out of town after a weekend in Somerset, WI, for the Northern Invasion music festival. We had been to Hard...More

Thank Sightseer_Sam
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 4 weeks ago

Hi Sam - We are thrilled you had the chance to spend some time with us. Thanks for the great review, and we hope you dine with us again the next time you are in the area.

Reviewed 4 weeks ago via mobile

My family loves Hard Rock Cafes. We always look forward to trying the local legendary burgers when we go to a new city as well as seeing the cool memorabilia they have around the restaurant. The HRC at Mall of America was a little disappointing...More

Thank John R
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 4 weeks ago

Hi John - Thanks for the review. The Paul Bunyan burger is great - it is our local signature burger, and delicious. I am sorry you were disappointed with the memorabilia - and hope you were able to check out all 3 levels, as there...More

Reviewed 12 May 2018

Fun atmosphere and nice staff! Drinks were reasonably priced & service was quick. Definitely worth checking out.

Thank TeffyLynn22
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 14 May 2018

Thanks so much for the review! It is fantastic that you were able to experience our great staff, and drinks, and enjoy your time here. Please visit us again!

Reviewed 13 April 2018

The staff was very friendly! My burger was a little on the greasy side, took a bite and the burger flew out of the bun and grease squirted all over my pants. The fries were good, this wasn't my favorite place to eat, did like...More

Thank christinemyers32
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 16 April 2018

Hi Christine - I am so pleased that you enjoyed your time in our restaurant. We are really a unique and different restaurant environment compared to most of the full service restaurants here in the Mall. I am so sorry to hear your burger slipped...More

Reviewed 31 March 2018 via mobile

First off the Gm there is scary. I went in w bf nd was discriminated by a pregnant waitress. We asked to be moved nd reviewed the better waitress. Food is over priced severly!! Second food . . . Ribs were dry, overcooked too tough...More

Thank martyswillis
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 2 April 2018

Thank you for taking the time to give us your feedback. One of our mottos is Love All, Serve All - and I assure you the team here stands behind that. I am disappointed to hear that you had a bad experience, and if you...More

Reviewed 31 March 2018 via mobile

I'm really in to music memobilya good music menu was typical chain restaurants style service was a little slow and we were there before noonMore

Thank jwolfejeep
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 2 April 2018

Thanks for the review. We do have some great memorabilia to check out while you spend time with us! I am disappointed to hear we did not deliver on exceptional service, and hope you will try us again to give us a chance to show...More

Reviewed 24 March 2018 via mobile

Ok, you are paying for the experience. We knew that going in. The food was just average, except for the Cobb Salad. Best salad I have ever had. My kids summed it up best, "overpriced, but we can say we have been there and don't...More

Thank Amy P
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 27 March 2018

The Cobb salad is one of my favorites!! I am glad you got to enjoy it, as well. Hard Rock works hard to deliver a great dining experience, from our food to the service and one-of-a kind memorabilia. I hope you were able to check...More

Reviewed 21 March 2018 via mobile

My family and I travel a lot (Stateside & overseas) and we always make a point to hit up a Hard Rock if there’s one around. It’s ultra touristy but we can’t pass one up without stopping in. This was by far the worst Hard...More

Thank AFFamilyTravelers
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 27 March 2018

I am so sorry to hear about your disappointing experience. We work hard to deliver great food and service, and clearly missed the mark. Should you want to talk about this further, please reach out to me at mallofamerica.gm@hardrock.com. I would like the opportunity to...More

Reviewed 18 March 2018 via mobile

We were 2nd people in line. Waited over hour to eat and never got refills and food was not good. Skip this HRC!! Definitely a disappointment. Terrible!!

Thank dkweelborg
Anna C, General Manager at Hard Rock Cafe Mall of America, responded to this reviewResponded 27 March 2018

Thanks for the feedback. I am so sorry about your disappointing visit. If you would like to discuss this further, you may reach me at mallofamerica.gm@hardrock.com, so I can identify our short-falls and use that information to improve the experience for our guests.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Lunch, Dinner
Restaurant features
Takeout, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Seating, Reservations, Accepts Credit Cards
Good for
Kids, Special Occasion Dining, Bar Scene, Child-friendly, Groups
Open Hours
Sunday
11:00 AM - 9:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 5115 Center Court, Bloomington, MN 55425
  • Location: United States  >  Minnesota (MN)  >  Bloomington
  • Phone Number: +1 952-853-7000
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