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The Queen Adelaide

$$ - $$$
Bar, British, Pub
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272 Kingston Road, Ewell, Epsom KT19 0SH, England
+44 20 8393 2666
Website
Today
07:00 - 23:00
Open now
See all hours
Hours:
Sun 08:00 - 23:00
Mon - Thu 07:00 - 23:00
Fri 07:00 - 00:00
Sat 08:00 - 00:00
More Info
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229 Reviews from our TripAdvisor Community

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Showing 229: English reviews
yorkshire
Level Contributor
38 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW

ate here 2 out of 3 nights over easter and was disappointed both times.the first meal was the hunters chicken which was dry and rubbery, and the steak med to well done was almost cremated. and the 2nd night, they lost are order for the sweets, all 6 of them. they had also run out beef for the sunday menu,... More 

Helpful?
Thank roo-yorkshire
London.
Level Contributor
3 reviews
Reviewed 1 week ago NEW via mobile

So the pub has a new manager and things are slowly getting better. The choices of Ale is up from 3 to 5, and a beer I've been wanting to see for a long time, Hogs Back TEA was on. Still stuck with the Ember standard ales, but the Ember Pale Ale is ok for a session. New manager seems... More 

Helpful?
Thank weebo15
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear weebo15. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We are currently undergoing a massive transformation of the Queen Adelaide with the ultimate goal being to become a put at the heart of the community. A pub which offers a friendly and welcoming atmosphere coupled with great products and service, and I'm delighted to hear... More 

Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 1 week ago NEW via mobile

We had a breakfast in here as we were staying in the Premier Inn next door, which fits not serve breakfast. The gentleman who runs the pub was very friendly and helpful and ensured we had soya milk for our children's breakfast. We opted for the continental breakfast rather than the cooked option, which was good....the cooked also looked good... More 

Helpful?
Thank Sjf1915
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Sjf1915. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We pride ourselves on providing a friendly and welcoming atmosphere, coupled with great products and service and I'm delighted to hear you feel the same. Hope you have a great weekend and we look forward to seeing you again More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW via mobile

Eaten Sunday lunch here a few times now and the food is always very tasty and the standard has stayed the same each time. Friendly staff perfect for a quick Sunday lunch

Helpful?
Thank Mark G
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Mark G. Thankyou for taking the time to review the Queen Adelaide Ember Inn. It is always aim our to provide our guests with truly memorable experiences and I'm delighted to hear we have achieved this regularly upon your visits. Have a great weekend and we hope to see you again soon More 

London, United Kingdom
Level Contributor
109 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 1 week ago via mobile

My husband and I stopped at the premier inn whilst visiting family, so in a tired state from driving 5 hours down south, we stopped at the Adelaide for some food. Very different from my visit a few years ago, Where the main food was Thai, and to be honest it was very average. We ordered at the bar, as... More 

Helpful?
Thank Kitty B
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Kitty B. Thankyou for taking the time to review the Queen Adelaide Ember Inn. I'm very sorry to hear that your latest visit was not up to your expectations. As you rightly said, we are no longer a Thai restaurant, having changed to an Ember Inn pub nearly two years ago. We are currently undergoing a massive transformation, with... More 

San Juan de los Terreros, Spain
Level Contributor
45 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

Visited the pub several times as a couple and with family whilst staying at the Premier Inn, just behind the pub. We had continental breakfast each morning and dinner several nights. We were very pleased with the food and service and thought that everything was a very good price and will certainly return when next in the area.

Helpful?
Thank Shanklintowers
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Shanklintowers. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We pride ourselves on providing a friendly and enjoyable atmosphere coupled with great service and products and we're delighted to hear you feel the same. Hope you have a great weekend and we look forward to seeing you again soon. More 

Epsom, United Kingdom
Level Contributor
139 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 3 weeks ago

Have been eating and drinking at The Adelaide for a number of years now. Whilst the food was great when it was a Thai restaurant, since it changed ownership, the various managers have let standards slip. However, since the arrival of the latest manager, a noticeable improvement has occurred in both food and drinks. There is now a better selection... More 

Helpful?
Thank Richard S
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Richard S. Thankyou for taking the time to review the Queen Adelaide Ember Inn. It is always our aim to provide our guests with great products and service coupled with a friendly and welcoming atmosphere and I am delighted we achieved this upon your recent visit. As you have rightly identified, I have only recently taken over, and we... More 

Kent, United Kingdom
Level Contributor
153 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 3 weeks ago via mobile

So noticing the mixed reviews on here we were questioning whether to stay here for food after a couple of drinks for a wake. We ordered at the bar as you do, we picked the baked Camembert sharer for starter and it was OK nothing special the Camembert was just warm enough to have melted, a few very small pieces... More 

Helpful?
Thank Simon T
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Simon T. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We are currently undergoing a massive transformation with the goal being to become a fantastic community pub, which provides a friendly and welcoming atmosphere coupled with great service and products. During this journey, all feedback is crucial as it will help us identity areas to... More 

Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Went for a nice Mother's Day meal with the family. Well we thought it was going to be. Meals came out all wrong one meal they gave half and had to wait for the rest of her meal by that time the meal was cold. They also took meal back as had tomato and mushroom was asked to be served... More 

Helpful?
Thank kaymolli
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear Kaymolli. Thankyou for taking the time to review the Queen Adelaide Ember Inn. We appreciate all feedback in order to help us identify areas to improve on and essentially move the business forward. That said, feedback which is inaccurate is unfortunately not so helpful. First I would like to address the 'meals came out wrong' issue. In this case... More 

Ewell, United Kingdom
1 review
Reviewed 17 March 2017 via mobile

After changing management for the last few years, the new governor is a great guy, very friendly and quick to learn the customers names and drink preferences. The kitchen has a new chef that is ploughing out brilliant food. Definitely worth another try if you've been previously disappointed.

Helpful?
Thank AdVidMan
General Manager A, General Manager at The Queen Adelaide, responded to this review

Dear AdVidMan Thankyou for taking the time to review the Queen Adelaide Ember Inn, and thankyou for the extremely kind words. We are just beginning a massive transitional journey with the ultimate goal being to become a pub at the heart of the community. A pub which provides a friendly and enjoyable atmosphere coupled with great service and products. Unfortunately... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$4 - US$19
Cuisine
Bar, British, Pub
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Parking Available, Television, Serves Alcohol, Free Wifi, Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Validated Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Full Bar
Good for
Groups, Cheap Eats, Child-friendly, Bar Scene, Kids
Open Hours
Sunday
08:00 - 23:00
Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 00:00
Saturday
08:00 - 00:00
Location and Contact Information
  • Address: 272 Kingston Road, Ewell, Epsom KT19 0SH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Epsom  >  Ewell
  • Phone Number: +44 20 8393 2666

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Queen Adelaide and other visitors
1 question
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Chipstead, United Kingdom
6 months ago

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Questions? Get answers from The Queen Adelaide staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?