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The Cheesecake Factory

1062 Saint Louis Galleria, Saint Louis, MO 63117-1149
+1 314-721-0505
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Overview
  • Excellent37%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible7%
Travellers talk about
“cheesecake” (131 reviews)
“pasta” (17 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1062 Saint Louis Galleria, Saint Louis, MO 63117-1149
All Details
Write a ReviewReviews (340)
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1 - 10 of 321 reviews

Reviewed 1 week ago via mobile

We went for dinner with two kids under 5 and 3 adults. Once we got our table. It took a while to get drinks or any refills of needed. But the food was good. Cheesecake was awesome. I would defiantly go back at a different...More

Thank BrianaR1987
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you so much for your review, Brianar1987. We are very glad to hear that you enjoyed your meal!Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 1 week ago via mobile

Slow service. Rude server. Brought adult food before child's. Terrible food for the price. First time, last time. And I didn't get to share cheesecake with my granddaughter. Thanks for nothing.

Thank Grannyof32008
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are so sorry for this disappointing experience with us! You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 1 week ago via mobile

I want to love this place because it's so popular but it's just ok to me. I can't help to compare it to their sister restaurant Grand Lux Cafe. I enjoy the food and atmosphere much better there. The cheesecake factory dishes just taste average...More

Thank Shonda R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Shonda, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 1 week ago via mobile

Enjoyed a late lunch. The menu is so extensive it boarders on Overwhelming. Drinks were made perfectly. Portion sizes are quite large here. Service was Very Good and food was good as well. Would return and recommend.

Thank Cre8tiv16
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 weeks ago via mobile

Had not ate here for years. It was outstanding. Menu is huge. Southwest chicken sandwich was very good as were nachos. Salted caramel nut cheesecake and banana chocolate cheesecake were great Would return

Thank kerberbrian
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Kerberbrian, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 2 weeks ago

Certainly a value for money reataurant. Everything we tasted there was excellent. Big portions of food in every dish and really good food. The pastries were amazing and the restaurant atmosphere was charming too.

Thank Pantelis_Rhodes
TCF_Guest_Services, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you so much for this review, Pantelis_rhodes. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 2 weeks ago via mobile

1. Neither of two hostesses had any clue how the app for restaurant worked. 2. The bread plates were dirty. When we had them replaced, and they were still dirty. 3. One of the entrees was served with a hair on it. I doubt we...More

Thank Joseph D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Joseph, We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 5 weeks ago

My husband ordered the fish and chips. His fish was not done on the inside. Our server brought him more fish, which looked and tasted a lot better.More

Thank Mary H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Mary. Thank you for your feedback! We are sorry to hear about your husband's meal! Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are still dining with us! Thanks...More

Reviewed 10 July 2018

Popped in for my first Cheesecake Factory experience and was not disappointed! The slice of cheesecake was huge! Had the 30th Anniversary special and it was soooooooo good! The cocktails were really good too and the Barman was on good form and interacted with us...More

Thank James C
Reviewed 2 July 2018 via mobile

We don’t have Cheesecake Factory in our hometown (closest one 2 hrs away), so I try to eat here whenever I get the chance and this location did not disappoint!! We were seated within 15 min of arrival and our waitress, Gloria, was superb! She...More

Thank APNmom
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 July 2018

Hello. Thank you for your review. We're glad to hear you enjoyed your experience and we look forward to your next visit!

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Questions & Answers
Raider C
6 February 2018|
AnswerShow all 2 answers
Response from Jerrabecca | Reviewed this property |
On the weekends there is at least an hour wait
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Dinner, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Business meetings, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1062 Saint Louis Galleria, Saint Louis, MO 63117-1149
  • Location: United States  >  Missouri (MO)  >  Saint Louis
  • Phone Number: +1 314-721-0505
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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