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Steak 'n Shake

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681 Sycamore Dr, Sullivan, MO 63080-3305 (Formerly Steak N Shake)
+1 573-203-6260
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Philadelphia, Pennsylvania
Level Contributor
203 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The food is average at best and portions are always small (even if you don't pay a lot). It takes a long time to get food and sometimes you barely get any service. The bathrooms at this location needed a really good cleaning (overflowing trash can, foot prints on the toilet seat). Just nothing special about the food or service.

Helpful?
Thank JackieNPaul
Sullivan, Missouri
Level Contributor
20 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 13 September 2016

Not to make excuses for them, but they are going through a staffing transition. All positions were available for hire (including GM) in the classifieds as of yesterday... The last time we dined was not great. I treated my boys out to dinner while their Dad was out of town on a business trip. We waited 15 minutes to get... More 

Helpful?
Thank MrsSibona
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 September 2016 via mobile

Took 1 1/2 hours to get our food. Forgot half of it. All the staff standing up front together talking instead of working.

Helpful?
Thank Dewayne S
Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 August 2016

Wanted something different for lunch. Chili mac was great, not too spicy. Just right. Shake was an added bonus.

Helpful?
Thank 845ceceliab
Butlerstown, Ireland
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 July 2016

I have been to this location at lest 8 times. The last two time it was super bad. It took us a hour and a half to get our food. The hamburgers were cold and over cooked.. People would get their food but waited twenty minutes for your shakes. They always know ahead of time that the bus is coming.

Helpful?
Thank ButlerLady1952
Level Contributor
45 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 19 June 2016 via mobile

We've been here 45 minutes, and no food. There was one waitress until a few minutes ago (10:30 am). She had about 25 customers to take care of. Poor girl! I would never stop here again.

Helpful?
Thank Jessica C
Level Contributor
44 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 31 May 2016 via mobile

The service here is extremely slow. The staff do not seem to care and are not at all friendly. I stood at the register, trying to pay, for ten minutes today. Several people saw me and we're doing nothing, but didn't bother to speak or help me. Finally, the manager came over and said it would be a few minutes... More 

Helpful?
Thank Rita S
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 10 May 2016

We figured this would be a safe bet. Big mistake. Shake order for 4 [that ordered shakes] was messed up, they were out of Coke, server never brought replacement choice, PLASTIC wrap in my salad, fries brought instead of apple sauce and the receipt was not credited for the non-existent soft drink.

Helpful?
Thank Shannon R
Houma, Louisiana
Level Contributor
106 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 24 February 2016 via mobile

Came in for lunch. We ordered chili as an appetizer, it was good but there was all but zero meat. We ordered off the $4 menu. I got the Cajun burger, he got the chili 3 way. We also ordered a large cheese fry and mocha shake, both were very good. My burger was good. Now the chili 3 way... More 

Helpful?
Thank Mardeb72
Jefferson City, Missouri
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 November 2015

We came in Saturday 11/14 at about 11pm. Service was friendly. Our food came quickly, we were one of two tables in the restaurant so I'm sure that's why. Staff was playing Skrillex very loud in the back of the house. You could hear it loudly in the dining room. I'm all for Skrillex but it wasn't very professional.

Helpful?
Thank Kelsey B

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
US$5 - US$10
Cuisine
American
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 681 Sycamore Dr, Sullivan, MO 63080-3305 (Formerly Steak N Shake)
  • Location: United States  >  Missouri (MO)  >  Sullivan
  • Phone Number: +1 573-203-6260
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?