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Lock 24 Restaurant

33 Water St, Baldwinsville, NY 13027-2320
+1 315-635-2794
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Overview
  • Excellent21%
  • Very good33%
  • Average22%
  • Poor13%
  • Terrible11%
Travellers talk about
“seafood” (12 reviews)
“crab cakes” (8 reviews)
“salmon” (7 reviews)
Open Now
11:00 AM - 9:00 PMAll hours
CUISINES
American, Bar, Seafood, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
33 Water St, Baldwinsville, NY 13027-2320
All Details
Write a ReviewReviews (151)
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1 - 10 of 151 reviews

Reviewed 5 days ago

I do not recommend this restaurant for the quality of food. I was with a party of four and everyone had a different dish. Two of us were disappointed with the meal. There was about a dozen people in the restaurant and service was very...More

Thank ednew
Reviewed 2 weeks ago

Made reservations a month in advance for 14 people (date Dec. 9, 2017). All 14 of us walk in & there were only two tables. Say WHAT? We didn't know that there were recently NEW owners who buy food from Watertown NY rather than Cisco...More

Thank Sharon C
Reviewed 3 weeks ago via mobile

Alng with consistantly great food, the customer service is outstanding! Everyone there is smiling and seem to truly enjoy their job and belief in the establishment! What a wonderful difference this makes for the patron!!

Thank Deetee2015
Reviewed 10 November 2017

Went on a Friday night as a family of 4- our server- Melody- could not have been nicer and more on top of her job. The restaurant for not that busy, they were very gracious as we were able to stay at the table and...More

Thank NeedSomeSunNow
Reviewed 18 October 2017

We stayed at the Red Mill Inn just over the canal and had our evening meal at the Lock 24 restaurant. The food (steaks) were excellent and plentiful. Puddings all looked good, we had carrot cake which came as a 1lb wedge, it was superb...More

Thank Ray S
Reviewed 27 September 2017

I have been to this restaurant a number of times, especially enjoying the outside deck. Food is good, reasonably priced. Would have rated it 4 stars except for the fact when we got our bill, I was amazed to find a 10 cent charge for...More

Thank Tripdog3
Reviewed 25 September 2017 via mobile

Arrived about 4pm on a Saturday to eat on the deck. There appeared to be about 14 people eating out and 4 inside. Hostess said she didn't know if she could seat us as they were backed up. We did get seated. Service was slow...More

Thank Tom Q
Reviewed 29 August 2017 via mobile

Bar crowd is not encouraged at this establishment (have heard this from others that have gone there also and the wait staff) Food is mediocre at best. We no longer go here

1  Thank Richard F
Dave B, Owner at Lock 24 Restaurant, responded to this reviewResponded 18 September 2017

Hello Richard, we are sorry that you feel the food is not more impressive. We would like to further address your concerns, if you can please email us at info@lock24restaurant.net with more details from your visit it would be appreciated. Thank you for your feedback.

Reviewed 19 August 2017 via mobile

The kind of food and service that makes you want to come back! The prices are reasonable as well! Lots of choices from apps to desserts , there is something for everyone!

Thank topsargeron
Jennifer B, Owner at Lock 24 Restaurant, responded to this reviewResponded 21 August 2017

Dear Topsargeron, Thank You for the kind words and we look forward to seeing you again!

Reviewed 13 August 2017

Food was good but owner would not honor our SaveAround coupon specifically for Lock 24 Restaurant. New owners stated coupon was printed without their permission. We spent $100 on dinner & you can't honor an $8 coupon? Mrs. Owner suggested that we contact SaveAround with...More

1  Thank Lisa S
Jennifer B, Owner at Lock 24 Restaurant, responded to this reviewResponded 15 August 2017

Dear Lisa, I'm sorry that you feel this way and I'm sorry that it rained and you had to move from the deck to inside the restaurant to finish your meals as so many others did. Unfortunately we are not happy about what we are...More

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Nearby Attractions
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97 reviews
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Free Wifi
Good for
Child-friendly, View, Kids, Groups
Open Hours
Sunday
12:00 PM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 33 Water St, Baldwinsville, NY 13027-2320
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Baldwinsville
  • Phone Number: +1 315-635-2794
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