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Lock 24 Restaurant

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33 Water St, Baldwinsville, NY 13027-2320
+1 315-635-2794
Website
Today
11:00 - 21:00
Closed now
See all hours
Hours:
Sun 09:30 - 21:00
Mon - Wed 11:00 - 21:00
Thu - Sat 11:00 - 22:00
More Info
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Went to the lock with my husband for dinner. I had the all you can eat shrimp which was absolutely perfect. My husband had the prime rib that was cooked to perfection and very tasty. A few drinks and talking w the friendly staff and owners...As always a great night at the Lock. Love this place.

Helpful?
Thank Dorrie S
Rochester, New York
1 review
5 of 5 bubbles Reviewed 2 weeks ago

After enjoying an excellent lunch at Lock 24 days earlier, my wife and I decided to stop for dinner. We were immediately greeted at the door by the owner and shown to our seats. Its always nice to see the owner on the premises. Our server was very attentive, explaining several specials to us. Dinner was excellent. It is nice... More 

Helpful?
Thank rich1399
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I frequent the Lock a lot. Love the new owners and all of the staff. I go there for lunch and dinner and have always had excellent service and food. I have no complaints and will continue to go there. They have monthly food specials that are always wonderful and very fairly priced. You feel very welcomed at the Lock... More 

Helpful?
2 Thank Dorrie S
Baldwinsville
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 18 January 2017

Lunches were still okay under new management but dinners and quality suffering. Discussed it with owner and nothing done for us after an $80 dinner tab. Some very unfriendly occurrences with staff, didn't feel like I was welcomed anymore so I don't go there. Seems to be a recurring theme, sad really. I can get a much better glass of... More 

Helpful?
Thank BVille-Bob
Dave B, Owner at Lock 24 Restaurant, responded to this review

Hello, We're sorry to hear that you have been less than impressed by your recent experiences with us. We take all feedback from our guests very seriously, and we are interested in hearing more from you. We'd appreciate if you could send an email to info@lock24restaurant.net with more information about your experiences with unfriendly staff, and declining meal quality. Your... More 

Syracuse, New York
Level Contributor
58 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 January 2017

We went early on a Wednesday evening. The restaurant was not crowded. The food was very good, with wonderful service..

Helpful?
1 Thank dmjcamera
Syracuse, New York
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 November 2016 via mobile

I have been 3 times ( 2 times for dinner with a large group & once for lunch on the deck for a birthday) and have never been disappointed. Last night was the most recent - 11 of us - in the backroom which was great, we could enjoy ourselves without bothering the other patrons. Our server Melody was very... More 

Helpful?
Thank Ree103
Level Contributor
62 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 6 November 2016 via mobile

We recently ate here with 4 adults and 1 child. We never really cared for it before but decided to try it again since we heard there were new owners. We are so glad we did!! First off, the entire restaurant is way cleaner than it ever was before and the staff is much more professional. Our food was exceptional.... More 

Helpful?
Thank CM13031
Elmira, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 September 2016

We had excellent service, even as we were seated on the far side patio (we had a dog). The wait staff was very helpful and attentive, which is remarkable as there was a table of 12-14 right near us in addition to a near capacity deck. We came by boat and this was near "the wall" where we moored for... More 

Helpful?
Thank Thomas T
Syracuse, New York
Level Contributor
76 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 26 September 2016

Went for lunch. When we first walked in the door it smelled awful. Hard to describe and we should have left then. We did have a very nice server who was friendly and attentive. The problem was the food! The wings were so dried out and small. I got the haddock and had a lot of trouble trying to eat... More 

Helpful?
Thank FunNana333
Virginia
Level Contributor
57 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 14 September 2016

I see there are negative reviews and I will agree the service was slow at the beginning with not sure how the seating worked first, and then took about 10 minutes for a server to respond. However, once our server came to take orders for drinks and then dinner, it went at a very steady pace. We dined outside as... More 

Helpful?
Thank RuBoxerMom

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Seafood, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
View, Child-friendly, Kids
Open Hours
Sunday
09:30 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 33 Water St, Baldwinsville, NY 13027-2320
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Baldwinsville
  • Phone Number: +1 315-635-2794

Questions & Answers

Questions? Get answers from Lock 24 Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?