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Riverside Restaurant

$$ - $$$
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Thames Street | Mercure London Thames Hotel, Staines TW18 4SJ, England
+44 1784 464433
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30 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

After we were told that the chicken livers were unavailable, my fiance ordered the crab, which made her sick. We then had to cancel not only our hotel room at the Bridge Hotel (affiliated) but our holiday in the Seychelles and had to pay for a taxi to take us home. Never again.

Thank alan p
Gloucester, England, United Kingdom
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 9 October 2016

Breakfast was fantastic, evening meal excellent. Comprehensive choices and giid wine list. Excellent service

Thank Glenda W
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016 via mobile

We were staying at the hotel, we had eaten elsewhere but found that while this may be slightly more expensive it was quality food, nicely cooked and good service, i spoke to the chef about the gluten free options and he was very helpful, its a shame more people dont use the restaurant, the breakfast is also nice

Thank sewingfrog
Level Contributor
41 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 13 September 2016

A Saturday night and we were the only people there. Our steaks were very well cooked and presented with the best chips that we've ever had. Using a two for one Taste Card meant it was exceptionally good value.

Thank WhistlerMad
Tamworth, United Kingdom
Level Contributor
176 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 20 August 2016

a table with a river view is easy to find at this hotel. we where right next to the window and enjoyed a lovely view over the Thames and enjoyed a lovely sunset over the river. The menu is not pretentious just simple with enough choice for everyone and all sensibly priced. The food was very nice not the best... More 

Thank samanthapanton
Huddersfield, United Kingdom
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 August 2016

Lovely and tasty everything you could want to choose for your breakfast and more. Great service from staff too.

Thank JT1406
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 13 July 2016

Two large glasses of wine are as expensive as a bottle so ensure you get a bottle if you are going to have more than one large glass by yourself or between you.

Thank cazclem
Berkshire, United Kingdom
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 5 June 2016

Three non English speaking staff could not understand or answer this simple question.I gave up in the end to much bother.. Did not go first impression & all that..

1 Thank spyvspy
Madrid, Spain
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 10 May 2016 via mobile

The service is very bad. You have too order inside,at the bar. You have take your drink from the bar. The food is simple and no so good. The ice cream is the only thing to remember.... And expensive. Really nice views on the terrace.

Thank Carlos V
London, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 28 March 2016

The best of this place is location and views of the River. We did enjoy the food but you should work on service. It can be a nice restaurant as it does have a potential because of the place.

Thank Oscar M

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Lunch, Dinner
Restaurant features
Reservations, Seating, Serves Alcohol, Outdoor Seating, Waitstaff
Good for
Location and Contact Information
  • Address: Thames Street | Mercure London Thames Hotel, Staines TW18 4SJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Staines
  • Phone Number: +44 1784 464433
The Mercure Thames Lodge is a cosy hotel in Staines that caters for families and business travellers alike, yet locals also love the hotel's award-winning Riverside Restaurant which is located right on the banks of the Thames. Filled with natural light, the Riverside Restaurant and Bar is open for breakfast, lunch or dinner and is set in a 19th-century building. The restaurant, with its earth tones and rich wood fittings, offers an unbeatable view of the Thames, and boasts traditional British fare updated with some modern twists. The summer terrace is an excellent place to grab a few rays sunshine and cocktails during the summer days. Furthermore, being only two miles from Thorpe Park and a day-trip away from Windsor and London, this is a popular place for Sunday lunches and business meetings. The river views coupled with the restaurant's English menu make this a highlight on Staines' dining scene.

Questions & Answers

Questions? Get answers from Riverside Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?