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Starbucks

300 3rd St, Niagara Falls, NY 14303-1102
+1 212-987-4555
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Overview
  • Excellent47%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“pork roast” (2 reviews)
“sandwiches” (2 reviews)
Open Now
6:30 AM - 11:00 PMAll hours
CUISINES
American, Fast food, Cafe
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
300 3rd St, Niagara Falls, NY 14303-1102
All Details
Write a Review
Reviews (226)
Traveller rating
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Time of year
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1 - 10 of 189 reviews

Reviewed 3 weeks ago

great, strong coffee - close to shopping, outlets etc - clean, bright and new building - friendly staff -surprised though that i had to ask for 2% milk for my coffee

Thank tracykw
Daniel W, General Manager at Starbucks, responded to this reviewResponded 3 weeks ago

Glad you enjoyed our coffee shop , hope to see you again soon ! Thanks Dan

Reviewed 31 October 2017

Tasty muffins, chocolate croissants and best coffee around. Quick service, even with the large number of customers present due to a conference in the area.More

Thank Barbara G
DWilke300, General Manager at Starbucks, responded to this reviewResponded 4 weeks ago

Thank you for the wonderful review! It is great to hear that you enjoyed everything from our food, to our coffee. We strive to provide the most efficient service no matter how many customers we may have, and are happy we succeeded. We hope that...More

Reviewed 25 August 2017

Same starbucks you are used to, great drinks, coffee and food as usual, friendly service. There was never a long wait, and they also sell niagara falls starbucks mugs for a souvenir.More

Thank lenorar2015
DWilke300, General Manager at Starbucks, responded to this reviewResponded 28 August 2017

Thank you for sharing your recent Starbucks experience with us! We are glad to hear that you were satisfied, and that you were able to find a nice souvenir to remember your trip by. We hope that we will see you again next time you...More

Reviewed 23 August 2017

Located in the lobby of the Sheraton at the Falls. Very convenient. Friendly staff. Service was excellent!!

Thank sunandfunsandandpool
DWilke300, General Manager at Starbucks, responded to this reviewResponded 28 August 2017

Thank you for your review! It is great to hear that you had a positive experience and that you found us to be conveniently located to all of your activities in the area. Come visit us again soon!

Reviewed 22 August 2017

the barrista was friendly, efficient and helpful. He didn't mind at all when we changed our order. We had our beverages quickly and also bought a mug to remember The Falls. made sure it was boxed and bagged for safe travel, Nice : )

Thank Brenda R
Reviewed 15 August 2017

The shop is located inside the Sheraton at the Falls hotel. It's very convenient for guests staying in the hotel, however, it was also convenient for those who attended the conference across the street too. The staff were very friendly and quick with getting the...More

Thank JRid2019
DWilke300, General Manager at Starbucks, responded to this reviewResponded 18 August 2017

Thank you for the five-star review! We are pleased to hear that you enjoyed our convenient location inside the Sheraton at the Falls hotel as well as our customer service and efficiency. We hope to see you again soon!

Reviewed 25 July 2017

Didn't have to go go far for a good coffee in the morning and some light breakfast. Service was nice and quick.More

Thank raoulpinto
DWilke300, General Manager at Starbucks, responded to this reviewResponded 7 August 2017

Thank you for the great review! We are happy you enjoyed the convenience of the Starbucks location in the Sheraton at the Falls hotel. We strive to provide our guests with the full package so they do not have to go far to get what...More

Reviewed 17 July 2017 via mobile

I came to see Niagara Falls and stoped to get a cup of coffee. Many Starbucks locations are dirty but this location was disgusting ,the floor was full of rubbish and dirty very dirty .

Thank mtravel34454
DWilke300, General Manager at Starbucks, responded to this reviewResponded 7 August 2017

Thank you for your feedback. We are disappointed to hear that you were not satisfied with your experience. Please know that your comments will be addressed and we hope you will give us another chance the next time you visit! Thank you.

Reviewed 9 July 2017

This Starbucks is the dirties Starbucks I have ever visited. They should regularly wash not only floor, but chairs, tables and window with window frames. For the price you pay there, the place should be cleaner.More

Thank Kleopetra
DWilke300, General Manager at Starbucks, responded to this reviewResponded 7 August 2017

We are so sorry to hear that you were not satisfied with your experience at Starbucks. We strive to exceed our customers’ expectations and with your recorded experience, we were lacking. We will address your comments and concerns and we hope you will give us...More

Reviewed 27 June 2017

Great location - in the Sheraton building and across the street from the Seneca Hotel, at the end of Old Falls Street.

Thank David K
DWilke300, General Manager at Starbucks, responded to this reviewResponded 7 August 2017

Thank you for the great review! We are pleased to hear that you were happy with the convenience of our location in the Sheraton at the Falls lobby, only a few minutes from the Falls! We hope you come back again, thank you.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Kids, Child-friendly
Open Hours
Sunday
6:00 AM - 10:00 PM
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 10:00 PM
Friday
6:30 AM - 11:00 PM
Saturday
6:30 AM - 11:00 PM
Location and Contact Information
  • Address: 300 3rd St, Niagara Falls, NY 14303-1102
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 212-987-4555
Description
Seattle's famous brand is available at the Sheraton at the Falls. Relax and enjoy whole bean coffees along with fresh, rich-brewed, Italian style espresso beverages, and a variety of pastries and confections. All are served from our full scale Starbucks retail store located in the lobby of the Sheraton At The Falls Hotel.
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