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Starbucks

Certificate of Excellence
$$ - $$$
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300 3rd St, Niagara Falls, NY 14303
+1 212-987-4555
Website
Today
06:30 - 21:00
Closed now
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Hours:
Sun - Thu 06:30 - 21:00
Fri - Sat 06:30 - 22:00
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205 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Level Contributor
4 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 4 days ago NEW

My children wanted a treat. I saw they had chocolate smoothies. We were informed there were no bananas, and my children were ok with that as bananas weren't included on the menu. They were TERRIBLE. Very bitter. Also pricier than most Starbucks I'd been to.

Helpful?
Thank Megan J
DWilke300, General Manager at Starbucks, responded to this review

We are very disappointed to hear that your children were not satisfied with their drinks at our cafe. Please accept my apology, and know that if you are unhappy, we promise to make it right. In the future, please let us know so we can make sure you are satisfied. Thank you, and again, our apologies. More 

Niagara Falls, New York
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I am stumped as to how $tarbuck grew so big, the coffee is mediocre at best and extremely overpriced. This location is much like any of the other locations, the service is up to par, the place is clean but it is ridiculous for even a black coffee

Helpful?
Thank DMSMaven2012
DWilke300, General Manager at Starbucks, responded to this review

We are happy to hear that received quality service at our cafe. Please accept my apology on behalf of Starbucks for our prices being higher than you would've liked. It is always our goal to exceed the expectations of our guests and we appreciate your feedback. Thank you. More 

Level Contributor
5 reviews
4 of 5 bubbles Reviewed 3 weeks ago

Quality as expected and not sure if the costs were the same as a standard Starbucks or not but that's ok considering the convenience.

Helpful?
Thank Leslie M
DWilke300, General Manager at Starbucks, responded to this review

Thank you for visiting us and sharing a review! We hope to serve you again soon. More 

Toledo, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 December 2016

its the same coffee they serve at the conferences held at the hotel , does not taste like Starbucks coffee. Staff was curt and unhelpful

Helpful?
Thank gerrijensen
DWilke300, General Manager at Starbucks, responded to this review

Thank you for your feedback. We are disappointed to hear that you were not completely satisfied with your visit to our cafe. We appreciate being made aware of our opportunities to improve and we hope that you will visit us again in the future. Thank you, and again, our apologies. More 

Pittsburgh, Pennsylvania
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 6 November 2016

Attached to Sheraton At The Falls, Its a clean Starbucks with a nice sitting area outside. I stopped every morning while my wife was getting ready. Happy wife means happy life! Service was great and coffee was fresh and hot!

Helpful?
Thank harleymikes
DWilke300, General Manager at Starbucks, responded to this review

Thank you for your wonderful review! We are happy to hear that you were pleased with your multiple visits to our cafe while staying at Sheraton At The Falls. We hope to servce you again soon! Thank you. More 

silver spring, md
Level Contributor
546 reviews
409 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

This is a typical Starbucks - lots of places to sit but most were filled by patrons wanting to linger for a while. The coffee was good as we expected it would be. The service was friendly but pretty slow. The prices are high but no higher than any other Starbucks.

Helpful?
Thank IAP65
DWilke300, General Manager at Starbucks, responded to this review

Thank you for your feedback. We are happy to hear that you were pleased with your experience at our cafe. Thank you for sharing that you enjoyed your coffee and that our staff members were friendly. We will continue to work on our pace of service, and hope to see you again soon. Thank you. More 

Port Ewen, New York
Level Contributor
75 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

Starbucks at any time is what I need. Good coffee, friendly service and great food. They are open early and stay open late.

Helpful?
1 Thank wedphoto2003
DWilke300, General Manager at Starbucks, responded to this review

We could not be happier to hear that your experience at our cafe was exactly what you needed! Thank you for sharing that you received friendly service, and great food and coffee. We hope to see you again soon! More 

Stamford, Connecticut
Level Contributor
112 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 19 October 2016

Typical Starbucks. Staff was friendly and quick service. Great for a quick caffeine pit stop or fast breakfast. Conveniently located below Sheraton hotel

Helpful?
Thank NCR09
DWilke300, General Manager at Starbucks, responded to this review

Thank you for sharing that you were pleased with the quality and efficiency of the service you received at our cafe. We hope to see you again soon! More 

Queensbury, New York
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 17 October 2016

The coffee was a little to strong.The people wasnt very pleasent and the price was a little too high

Helpful?
Thank nay34
DWilke300, General Manager at Starbucks, responded to this review

We are disappointed to hear that you were not completely satisfied with your experience at our cafe. We do our best to remain comfortable and affordable for all guests. We hope that you will join us again. Thank you. More 

Mississauga, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 13 October 2016

Went in for a coffee and left with a smile... Store was clean and enjoyable.. Located inside the Sheraton hotel and has treat store also but was not open..

Helpful?
Thank chadow1976
DWilke300, General Manager at Starbucks, responded to this review

We are pleased to hear that you were satisfied with your experience at our cafe and that you found it clean and enjoyable. We look forward to serving you again soon. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Cafe
Meals
Breakfast
Restaurant features
Seating, Wheelchair Accessible, Free Wifi, Takeout
Good for
Child-friendly
Open Hours
Sunday
06:30 - 21:00
Monday
06:30 - 21:00
Tuesday
06:30 - 21:00
Wednesday
06:30 - 21:00
Thursday
06:30 - 21:00
Friday
06:30 - 22:00
Saturday
06:30 - 22:00
Location and Contact Information
  • Address: 300 3rd St, Niagara Falls, NY 14303
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 212-987-4555
Description
Seattle's famous brand is available at the Sheraton at the Falls. Relax and enjoy whole bean coffees along with fresh, rich-brewed, Italian style espresso beverages, and a variety of pastries and confections. All are served from our full scale Starbucks retail store located in the lobby of the Sheraton At The Falls Hotel.

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?