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300 3rd St, Niagara Falls, NY 14303-1102
+1 212-987-4555
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  • Excellent46%
  • Very good28%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
Open Now
06:30 - 23:00All hours
American, Fast food, Cafe
$$ - $$$
300 3rd St, Niagara Falls, NY 14303-1102
All Details
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Reviews (219)
Traveller rating
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1 - 10 of 182 reviews

Reviewed 1 week ago via mobile

I came to see Niagara Falls and stoped to get a cup of coffee. Many Starbucks locations are dirty but this location was disgusting ,the floor was full of rubbish and dirty very dirty .

Thank mtravel34454
Reviewed 2 weeks ago

This Starbucks is the dirties Starbucks I have ever visited. They should regularly wash not only floor, but chairs, tables and window with window frames. For the price you pay there, the place should be cleaner.

Thank Kleopetra
Reviewed 3 weeks ago

Great location - in the Sheraton building and across the street from the Seneca Hotel, at the end of Old Falls Street.

Thank David K
Reviewed 2 June 2017

Inside the hotel. very convenient!. Staff! was extremely helpful and pleasant.Great coffee. perfect morning wakeup.

Thank PattiLynn E
DWilke300, General Manager at Starbucks, responded to this reviewResponded 8 June 2017

We are very happy to hear that you enjoyed the convenience of our cafe located within Sheraton At The Falls Hotel, and that you were pleased with your morning visit. We hope to see you again soon. Thank you!

Reviewed 27 May 2017

When you need a good cup of coffee with a shot of espresso go to starbucks. I also love the banana nut bread for breakfast. Always delicious.

Thank tarlaa
DWilke300, General Manager at Starbucks, responded to this reviewResponded 8 June 2017

Thank you for the great feedback, and for choosing Starbucks for your recent pick-me-up. Come back and join us again soon!

Reviewed 25 May 2017

Great place to stop to get your beverage before walking around the city taking in the sites! Very friendly staff!!

Thank Sue D
DWilke300, General Manager at Starbucks, responded to this reviewResponded 8 June 2017

We are very happy to hear that you were pleased with your visit while in Niagara Falls, and that you enjoyed your beverage! We hope to serve you again soon!

Reviewed 15 May 2017

As an avid visitor of Starbucks, I seek out Starbucks. We are traveling all over the United States and Canada. I have never been shocked by Starbucks prices. Niagara Falls gouges the customers. The long lines at this Starbucks could charge less and still make...More

Thank _richardstodd43
DWilke300, General Manager at Starbucks, responded to this reviewResponded 24 May 2017

Thank you for your review and for being a loyal Starbucks customer! Please accept my apology on behalf of the cafe for our prices being higher than you had anticipated. We strive to remain comfortable and affordable for all guests and appreciate your feedback. We...More

Reviewed 21 April 2017 via mobile

Not all SBUX are created equal. This location is s shining gem in a town with few comforts. And so conveniently located. Our orders are fairly simple, but even the location at home seems to never get it right. Yes, I'm looking at you DC...More

Thank JNetteDC
DWilke300, General Manager at Starbucks, responded to this reviewResponded 22 April 2017

We are pleased to hear that you were extremely happy with your experience at our cafe and that you found it clean and enjoyable. We look forward to serving you again next time you're in town.

Reviewed 18 April 2017 via mobile

Great service and coffee, per usual. :) We made this our local Starbucks during our weekend getaway to Niagara. The staff were friendly and we never had to wait for very long.More

Thank Brittany B
DWilke300, General Manager at Starbucks, responded to this reviewResponded 18 April 2017

We are glad that you made yourself at home at our cafe during your weekend getaway to Niagara Falls! Our staff works hard to create relationships with each and every guest and to make sure everyone leaves here happy. We hope to see you again...More

Reviewed 11 April 2017

I love Starbucks coffee and stopped for a cup of dark roast after having supper at the Rainforest Cafe (in the same building, all are connected) before my drive home. Barista was friendly and nice to chat with and steamed my half-n-half for me. Delicious!...More

Thank Dittodot
DWilke300, General Manager at Starbucks, responded to this reviewResponded 13 April 2017

Thank you for the wonderful review! It is great to hear that our convenient location along with quality customer service and a delicious drink made your visit perfect. Come back and see us again!

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Nearby Attractions
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.11 km away
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Third Street Art Alley
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Kids
Open Hours
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:30 - 23:00
06:30 - 23:00
Location and Contact Information
  • Address: 300 3rd St, Niagara Falls, NY 14303-1102
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 212-987-4555
Seattle's famous brand is available at the Sheraton at the Falls. Relax and enjoy whole bean coffees along with fresh, rich-brewed, Italian style espresso beverages, and a variety of pastries and confections. All are served from our full scale Starbucks retail store located in the lobby of the Sheraton At The Falls Hotel.
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