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The Cheesecake Factory

3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618
+1 585-381-8681
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  • Excellent36%
  • Very good33%
  • Average18%
  • Poor6%
  • Terrible7%
Travellers talk about
“cheesecake” (99 reviews)
Closed Now
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618
All Details
Write a ReviewReviews (241)
Traveller rating
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1 - 10 of 239 reviews

Reviewed today via mobile

Went during happy hour from 4-6 and was impressed with the food and drinks. The portion sizes were not changed for time and the prices were great. I was in and out within an hour.

Thank mzdpendent
Reviewed 3 weeks ago via mobile

Trying to lose a few lbs and Cheesecake Factory skinny menu is perfect. The Asian lettuce wraps are inexpensive , under 490 calories and super delicious. Add to that the chicken pot stickers on skinny menu and top it off with an artichoke perfectly grilled....More

Thank dukeofcurd
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi dukeofcurd, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 12 March 2018

Although not cheap, they have great food, drinks, service and the variety of cheescake- yummmmy! Fun place for lunch or a quick bite to eat and a few glasses of wine with a freind!

Thank JacksonRandall
Reviewed 5 March 2018 via mobile

My family and I are always going to the location in Aventura, Florida which is in Miami when you go home there, but this one in Pittsford, New York is definitely the BEST. The appetizers, entree and even my low carb cheese cake was delicious....More

Thank Reen0040
Reviewed 4 March 2018 via mobile

The decor and menu at this restaurant are amazing. Service is extremely professional. They offer a huge regular menu of all different types of appetizer, salads and entrees. They even have a Skinnylicious menu. Dessert is your choice of at least 16 decadent cheesecakes. Great...More

1  Thank winkone
Reviewed 24 February 2018 via mobile

Visited on a Thursday night. Restaurant was very busy and we were told there would be about a fifteen minute wait. This was pretty accurate and we were seated in about twenty minutes. Our Grandson had a strawberry shake and ordered the pork chop dinner....More

1  Thank Michael C
Reviewed 20 February 2018

We love the CF, and our experience here did not disappoint! Service and food excellent as usual. Food took awhile to come out, but it was an extremely busy Sunday lunchtime. I love the chicken artichoke soup they serve on Sundays!

Thank kaylin b
Reviewed 18 February 2018

The menu is a little overwhelming, it takes you a while to pin down exactly what you want, but the good thing is I don't care who you are, there is something for everyone here! The server could have been more friendly and attentive but...More

Thank tlcoach14
Reviewed 18 February 2018

Always very good food and service. We were able to take our time and visit with each other after the business of Christmas.

Thank PeggySuegazeebo
Reviewed 16 February 2018 via mobile

Arrived about 4:45pm and restaurant was not busy at all. No hostess at greeting desk. Waited over 5 minutes then I asked a staff member in the cheesecake takeout section if we were going to be seated. 2 people ahead of us were asking each...More

Thank JimmyJ62
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Ask a question
Questions & Answers
Michele E
25 November 2017|
AnswerShow all 2 answers
Response from Patrick F | Reviewed this property |
The cheesecake has a vegan menu.
Michele E
25 November 2017|
Response from Patrick F | Reviewed this property |
I do not have vegan meals. I am a omnivore who participates in consumption of other delicious animals, herbs and leafy plants. However, I do not eat veal. Personal preference... should you need or want a Vegan meal, you... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Brunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television
Good for
Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining, Business meetings
Open Hours
10:00 AM - 10:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 12:00 AM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-381-8681
  • E-mail
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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